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Viewline Resort Snowmass, Autograph Collection

4.0 star property
Slopeside resort steps from Snowmass Mall

Choose dates to view prices

Photo gallery for Viewline Resort Snowmass, Autograph Collection

2 bars/lounges
1 bedroom, premium bedding, pillowtop beds, in-room safe
Outdoor pool
1 bedroom, premium bedding, pillowtop beds, in-room safe
1 bedroom, premium bedding, pillowtop beds, in-room safe

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Free airport shuttle
  • Breakfast available
  • Pet friendly
  • Room service
  • Parking available
The current price is P17,123
P22,545 total
includes taxes & fees
Aug 18 - Aug 19

Room options

Available filters for rooms
Showing 17 of 17 rooms

View all photos for Classic Room, 2 Queen Beds (Hearing Accessible)

1 bedroom, premium bedding, pillowtop beds, in-room safe

Classic Room, 2 Queen Beds (Hearing Accessible)

Highlights

Air conditioning
Free cribs/infant beds
Mini-fridge
HDTV
Renovated in 2022
Separate bedroom
Premium bedding
Blackout drapes/curtains
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Mountain View, Slope side

1 bedroom, premium bedding, pillowtop beds, in-room safe

Room, 2 Queen Beds, Mountain View, Slope side

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Mini-fridge
HDTV
Renovated in 2022
Separate bedroom
Premium bedding
  • 32 sq m
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Room, 2 Queen Beds (Mobility Accessible, Roll-In Shower)

1 bedroom, premium bedding, pillowtop beds, in-room safe

Classic Room, 2 Queen Beds (Mobility Accessible, Roll-In Shower)

8.0 out of 10
Very good
(2 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Mini-fridge
HDTV
Renovated in 2022
Separate bedroom
Premium bedding
Blackout drapes/curtains
  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Suite, 1 Bedroom, Balcony

Living room

Classic Suite, 1 Bedroom, Balcony

Highlights

Balcony
Separate sitting area
Air conditioning
Free cribs/infant beds
Mini-fridge
HDTV
Renovated in 2022
Separate bedroom
  • 65 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Premium Suite, 1 Bedroom

Living room

Premium Suite, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Air conditioning
Free cribs/infant beds
Mini-fridge
HDTV
Renovated in 2022
Sofa bed
Separate bedroom
  • 65 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Mountain View, Slope side

1 bedroom, premium bedding, pillowtop beds, in-room safe

Room, 1 King Bed, Mountain View, Slope side

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Mini-fridge
HDTV
Renovated in 2022
Separate bedroom
Premium bedding
Blackout drapes/curtains
  • 32 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 Bedroom, Resort View

1 bedroom, premium bedding, pillowtop beds, in-room safe

Junior Suite, 1 Bedroom, Resort View

8.0 out of 10
Very good
(1 review)

Highlights

Balcony
Separate sitting area
Air conditioning
Free cribs/infant beds
Mini-fridge
HDTV
Renovated in 2022
Separate bedroom
  • 42 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Valley View

1 bedroom, premium bedding, pillowtop beds, in-room safe

Room, 2 Queen Beds, Valley View

Highlights

Air conditioning
Free cribs/infant beds
Mini-fridge
HDTV
Renovated in 2022
Separate bedroom
Premium bedding
Blackout drapes/curtains
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

1 bedroom, premium bedding, pillowtop beds, in-room safe

Classic Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Highlights

Air conditioning
Free cribs/infant beds
Mini-fridge
HDTV
Renovated in 2022
Separate bedroom
Premium bedding
Blackout drapes/curtains
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 King Bed (View)

1 bedroom, premium bedding, pillowtop beds, in-room safe

Classic Room, 1 King Bed (View)

9.0 out of 10
Wonderful
(8 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Mini-fridge
HDTV
Renovated in 2022
Separate bedroom
Premium bedding
Blackout drapes/curtains
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Valley View

1 bedroom, premium bedding, pillowtop beds, in-room safe

Room, 1 King Bed, Valley View

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Mini-fridge
HDTV
Renovated in 2022
Separate bedroom
Premium bedding
Blackout drapes/curtains
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 King Bed (Hearing Accessible)

1 bedroom, premium bedding, pillowtop beds, in-room safe

Classic Room, 1 King Bed (Hearing Accessible)

Highlights

Air conditioning
Free cribs/infant beds
Mini-fridge
HDTV
Renovated in 2022
Separate bedroom
Premium bedding
Blackout drapes/curtains
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 2 Queen Beds (View)

1 bedroom, premium bedding, pillowtop beds, in-room safe

Classic Room, 2 Queen Beds (View)

9.4 out of 10
Exceptional
(6 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Mini-fridge
HDTV
Renovated in 2022
Separate bedroom
Premium bedding
Blackout drapes/curtains
  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Signature Suite, 1 Bedroom, Mountain View

Living room

Signature Suite, 1 Bedroom, Mountain View

Highlights

Balcony
Separate sitting area
Air conditioning
Free cribs/infant beds
Mini-fridge
HDTV
Renovated in 2022
Sofa bed
  • 93 sq m
  • Mountain view
  • Sleeps 5
  • 1 Double Bed

View all photos for Suite, 2 Bedrooms (View)

1 bedroom, premium bedding, pillowtop beds, in-room safe

Suite, 2 Bedrooms (View)

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Free cribs/infant beds
Mini-fridge
HDTV
Renovated in 2022
Blackout drapes/curtains
  • 111 sq m
  • Mountain view
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 1 Bedroom (View)

Living room

Suite, 1 Bedroom (View)

Highlights

Balcony
Separate sitting area
Air conditioning
Free cribs/infant beds
Mini-fridge
HDTV
Renovated in 2022
Sofa bed
  • 70 sq m
  • Mountain view
  • Sleeps 4
  • 1 Double Bed

View all photos for Suite, 2 Bedrooms, Mountain View

1 bedroom, premium bedding, pillowtop beds, in-room safe

Suite, 2 Bedrooms, Mountain View

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Free cribs/infant beds
Mini-fridge
HDTV
Renovated in 2022
Separate bedroom
  • 167 sq m
  • Mountain view
  • Sleeps 6
  • 2 Double Beds
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About the neighborhood

Map
100 Elbert Lane, Snowmass Village, CO, 81615

What's nearby

  • Snowmass Mountain - 1 min walk - 0.0 km
  • Snowmass Mall - 5 min walk - 0.5 km
  • Anderson Ranch Arts Center - 3 min drive - 1.9 km
  • Snowmass Club - 6 min drive - 3.7 km
  • Aspen Mountain - 33 min drive - 17.6 km

Getting around

  • Aspen/Pitkin County Airport (ASE) - 15 min drive

Restaurants

  • ‪Buttermilk Mountain - ‬15 min drive
  • ‪Fuel Coffee - ‬2 min walk
  • ‪Up 4 Pizza - ‬32 min drive
  • ‪Gwyn's High Alpine Restaurant - ‬13 min walk
  • ‪Venga Venga - ‬1 min walk

About this property

Viewline Resort Snowmass, Autograph Collection

Upscale resort remodeled in 2022 and located near Snowmass Mall
Located close to Maroon-Snowmass Trailhead, Viewline Resort Snowmass, Autograph Collection provides a free roundtrip airport shuttle, a coffee shop/cafe, and dry cleaning/laundry services. Skiers and snowboarders can spend time on the slopes at this resort offering ski-in/ski-out access, downhill skiing, and a ski shuttle. At the two on-site restaurants, enjoy breakfast, lunch, dinner, light fare, and American cuisine. Enjoy the 24-hour gym, as well as activities like snowboarding and archery. Stay connected with free in-room WiFi, and guests can find other amenities such as a fireplace in the lobby and 2 bars.
You'll also find perks like:
  • An outdoor pool
  • Limo/town car service, full breakfast (surcharge), and valet parking (surcharge)
  • Express check-out, express check-in, and tour/ticket assistance
  • A front-desk safe, 12 meeting rooms, and an off-leash area
Room features
All 254 rooms boast comforts such as premium bedding and laptop-friendly workspaces, in addition to thoughtful touches like air conditioning and bathrobes.
Extra conveniences in all rooms include:
  • Pillowtop mattresses, rollaway/extra beds (surcharge), and free cribs/infant beds
  • Bathrooms with rainfall showers and tubs or showers
  • 55-inch HDTVs with Netflix, Hulu, and streaming services
  • Wardrobes/closets, recycling, and mini fridges

Languages

English, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free roundtrip airport shuttle from 5:00 AM to 11:30 PM on request
  • Ski shuttle nearby
  • Limo/town car service
  • Uncovered self parking on site (USD 30 per day)
  • Uncovered valet parking on site (USD 50 per day; includes in/out privileges)

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: USD 20 to 40 per person
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas

Restaurants on site

  • First Chair
  • Stark's Alpine Grill
  • Viewline Lobby Bar

Things to do

  • 24-hour gym
  • Archery
  • Bicycle storage
  • Downhill skiing
  • Outdoor pool
  • Ski passes
  • Ski storage
  • Ski-in/ski-out access
  • Snow sports gear
  • Snowboarding
  • TV in common areas

Family friendly

  • In-room crib
  • Mini-fridge
  • Outdoor pool
  • Pool gate
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 12 meeting rooms
  • 24-hour business center
  • Conference center (28,900 square feet of space)

Outdoors

  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Grab bar near toilet (36 inches high)
  • Handrails in stairways (38 inches high)
  • Hardwood flooring in room
  • Height-adjustable showerhead
  • Lever door handles
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (30 inches high)
  • Wheelchair-accessible restaurant

More

  • 2 buildings
  • 8 floors
  • Ballroom
  • Banquet hall
  • Built in 1985
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Renovated entire property - January 2022
  • Rooftop garden
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium digital channels
  • Hulu
  • iPod dock
  • Netflix
  • Pay movies
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 30 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation
An off-leash area is available

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 100.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 56.4 per accommodation, per stay
The resort fee includes:
  • Additional inclusions
  • Bicycle storage
  • Concierge service
  • Fitness center access
  • In-room coffee
  • In-room safe
  • Phone calls
  • Pool access
  • Shuttle service
  • Ski shuttle
  • Ski storage

We have included all charges provided to us by the property.

This property charges a resort fee of USD 15 from April 15 to November 22 and USD 30 from November 23 to April 14.

Optional extras

  • Fee for full breakfast: approximately USD 20 to 40 per person
  • Uncovered self parking fee: USD 30 per day
  • Uncovered valet parking fee: USD 50 per day (in/out privileges)
  • Pet fee: USD 30 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 100.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a deadbolt lock
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
A car is not required for transportation to and from this property
Children under 17 years old are not allowed in the swimming pool or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Snowmass Resort
Snowmass Westin
Snowmass Westin Resort
Westin Resort Snowmass
Westin Snowmass
Westin Snowmass Resort
Silvertree Hotel Snowmass Village
The Silvertree Hotel And Conference Center
The Silvertree Hotel Snowmass Village
Westin Snowmass Resort Snowmass Village
Westin Snowmass Snowmass Village
The Silvertree Hotel And Conference Center
Silvertree Hotel Snowmass Village

Frequently asked questions

Does Viewline Resort Snowmass, Autograph Collection have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Viewline Resort Snowmass, Autograph Collection?

As of Jul 18, 2025, prices found for a 1-night stay for 2 adults at Viewline Resort Snowmass, Autograph Collection on Aug 18, 2025 start from P 17,123.13, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Viewline Resort Snowmass, Autograph Collection pet-friendly?

Yes, this resort allows dogs (limit 2 total). There's a fee of USD 30 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at Viewline Resort Snowmass, Autograph Collection?

Self parking is available for USD 30 per day. Valet parking is available for USD 50 per day.

What time is check-in at Viewline Resort Snowmass, Autograph Collection?

Check-in start time: 4:00 PM; Check-in end time: anytime.

What time is check-out at Viewline Resort Snowmass, Autograph Collection?

Check-out is at 11 AM.

Does Viewline Resort Snowmass, Autograph Collection provide a shuttle to the airport?

Yes, there's a free airport shuttle that runs 5:00 AM–11:30 PM on request.

Where is Viewline Resort Snowmass, Autograph Collection located?

Located in the mountains, this Snowmass Village resort offers ski-in/ski-out access within 3 mi (5 km) of Snowmass Mall and Maroon-Snowmass Trailhead and close to winter sports such as cross-country skiing and skiing lessons. Silver Queen Gondola and Buttermilk Mountain are also within 12 mi (20 km).

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Viewline Resort Snowmass, Autograph Collection Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 54 out of 121 reviews
Rating 8 - Good. 27 out of 121 reviews
Rating 6 - Okay. 14 out of 121 reviews
Rating 4 - Poor. 14 out of 121 reviews
Rating 2 - Terrible. 12 out of 121 reviews

8.4/10

Cleanliness

8.0/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

shaurya

Liked: Cleanliness, staff & service, property conditions & facilities
Good location
Stayed 4 nights in Apr 2025

10/10 Excellent

Roberto Gomez

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time at the resort. The hotel food and drinks were excellent.
Stayed 3 nights in Feb 2025

8/10 Good

Marina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We would have liked to have a microwave in the room. When staying with kids, it’s a must have. Otherwise we enjoyed our stay.
Stayed 6 nights in Mar 2025

8/10 Good

Maninder

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property and good service.
Stayed 5 nights in Dec 2024

8/10 Good

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed are stay
Stayed 1 night in Oct 2024

10/10 Excellent

MARTA

Liked: Cleanliness, staff & service, property conditions & facilities
Exceptional
Stayed 1 night in Feb 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved it. Only downside was inability to cool room off.
Stayed 2 nights in Mar 2025

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Really nice hotel.
Stayed 1 night in Jul 2024

8/10 Good

Rebecca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location but be aware if you travel in off season a lot of dinning and activities are closed.
Stayed 6 nights in Oct 2024

10/10 Excellent

R

Liked: Cleanliness, staff & service, property conditions & facilities
Always my favorite place to stay off season when I work in Aspen.
Stayed 1 night in Jun 2024

10/10 Excellent

Alexandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay in the summer if you are in the area for hiking/ backpacking. So many close amazing trails!
Stayed 1 night in Aug 2024

10/10 Excellent

Shayla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you’re going to visit Aspen, stay here. Great for beginner skiers. Very small, intimate area with local shopping and dining. No reason to go off site for much. Free and convenient access to downtown Aspen if you want a change in scenery.
Stayed 3 nights in Dec 2024

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 5 nights in Nov 2024

8/10 Good

Angel face

Liked: Cleanliness, staff & service, property conditions & facilities
The shuttles to Aspen were free of charge and the routes were easy to navigate.
Stayed 5 nights in Nov 2024

6/10 Okay

Renjith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room easy check in
Stayed 1 night in Oct 2024

4/10 Poor

Jaclyn

Disliked: Cleanliness, property conditions & facilities
AC didn’t work entire stay. Had to sleep with window open. Even changed rooms and same problem. Had to request room to be cleaned twice and even then they left dirty cups in the room.
Stayed 6 nights in Mar 2025

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel! Really enjoyed our stay
Stayed 1 night in Aug 2022

6/10 Okay

Morgan

Liked: Cleanliness
Disliked: Property conditions & facilities
Like - the location is great, staff is friendly, the rooms are clean, restaurant food was good Dislike - understaffed, valet is overwhelmed, elevator is very slow (waited 10 plus min and ended up taking emergency stairs a lot), hall ways are very long if your room is at the end, air conditioner/heater is too loud.
Stayed 4 nights in Feb 2025

10/10 Excellent

Raiceon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice facility
Stayed 1 night in Jul 2024

10/10 Excellent

Ashfaque

Liked: Cleanliness, staff & service, property conditions & facilities
Safe and quite and good customer service and good breakfasr
Stayed 2 nights in Aug 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice place to stay plenty of restaurants in the mall area within walking distance
Stayed 3 nights in Sep 2022

8/10 Good

Lounia

Liked: Staff & service, amenities, property conditions & facilities
The staff was friendly. The room was very nice. My only complaint would be that the towels were dingy and the robe had a stain on it. I would suggest for them to get better laundry supplies or replacing the towels more frequently. Other than that I enjoyed my stay. But fyi bring your own towels
Stayed 2 nights in Dec 2024

8/10 Good

Elise

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Our room was large nicely appointed and comfortable. The service is the real issue at this hotel. They are understaffed and don't answer the phone most of the times. The majority of the staff do not seem happy to to provide customer service. When I checked out, they presented me with a bill that included room and taxes which I had already paid through Expedia. It seems very unorganized and like I said customer service is very poor.
Stayed 6 nights in Mar 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel…staff was awesome. Location is awesome. We will be back!
Stayed 4 nights in Feb 2024

10/10 Excellent

Renee

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely!
Stayed 3 nights in Jul 2024