Ratings based on 996 Verified Reviews
4.5 Room cleanliness
4.5 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 30 Dec 2024
Stayed during Christmas. Excellent place and everything is great overall specifically the heated pool, jacuzzi and hotel staff. You will love it.
by A verified traveler
Posted 27 Dec 2024
Definitely a great location in Snowmass! Walking distance to everything. Wonderful service and people! Great for the budget! Clean!
Comment from Hotel Management
28 Dec 2024 by Ally, Hotel Management
Thank you for your review!
by A verified traveler
Posted 2 Nov 2024
Comment from Hotel Management
30 Nov 2024 by Ally, Hotel Management
Thank you for the review!
by A verified traveler
Posted 21 Oct 2024
The place did not have proper air conditioning. We were suffocated and unable to get sleep all night.
Comment from Hotel Management
30 Oct 2024 by Ally, Hotel Management
All of our booking sites clearly state that we do not provide air conditioning. Mostly all the properties from Glenwood Springs to Aspen/Snowmass do NOT provide A/C. Our staff at the front desk always recommend to our guests that complain while on site to place the box fan in the window of the room to help with air circulation and to cool down the room.
by A verified traveler from Irving
Posted 15 Oct 2024
Need update furniture
Comment from Hotel Management
16 Oct 2024 by Ally, Hotel Management
Thank you for your feedback
by A verified traveler
Posted 15 Oct 2024
everything is OK. Thanks a lot.
Comment from Hotel Management
16 Oct 2024 by Ally, Hotel Management
Thank you for the review!
by A verified traveler
Posted 14 Oct 2024
This property is old , no elevator with dirty bed. when we asked to change the sheets they immediately came and changed the sheets. Service is good.
Comment from Hotel Management
16 Oct 2024 by Ally, Hotel Management
Yes we are one the older properties here in Snowmass but we do our very best to keep the property up to date and maintained. It very clearly states on all of our booking sites that our property does NOT provide an elevator...
by A verified traveler
Posted 14 Oct 2024
Hotel is old, but clean.
Comment from Hotel Management
16 Oct 2024 by Ally, Hotel Management
Thank you for your feedback.
by A verified traveler
Posted 9 Oct 2024
The pool and hot tub were amazing! Also, the beds were really great, nice and firm. However, the pillows were a little too thick.
Comment from Hotel Management
9 Oct 2024 by Ally, Hotel Management
Thank you for the review!
by A verified traveler
Posted 5 Oct 2024
The carpet is old and smelly. The breakfast equipments are out of order, etc
Comment from Hotel Management
5 Oct 2024 by Dave, Hotel Management
I am not too sure about the carpet, we are replacing carpet this off season, we do take care of our carpet, sorry we missed on that. As for breakfast....when a guest dumps water into our waffle maker...it ruins it for all others, it does not sit well with.
