Ratings based on 1,022 Verified Reviews
4.8 Room cleanliness
4.8 Service & staff
4.8 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 22 Dec 2024
The staff at Snoqualmie Inn offer the best customer service I have ever experienced. Even when I had hiccups with the billing and the fault was of mine, they still worked tirelessly to accommodate me and make sure I was taken care of.
I would especially like to thank Jesse if the night staff and Bolla, the manager. Everyone in this industry could learn a thing or two from these guys. Five stars to both of them. Exceptional. They are the epitome and shining examples of how customer service should be. I commend them greatly.
Only negative thing I have to say about my entire week and a half long stay...... The laundry. The washers and dryers they offer at $2 per cycle each, were absolutely disgusting. Looks as though no one has ever cleaned them. One had so much dog hair in it. I ended up having to clean out all 4 washing machines just to be able to use them..... And still had to pay the $2/per.
Also, our shower drain. No one had ever cleaned that either and it would back up and start sending out past guests hair that had been stuck as well as what I'm guessing to be mold. So that was also super gross until I myself cleaned it.
No place is perfect and this is in no way a negative reflection on Jesse or Bolla. The fault is on the cleaning staff.
Those are my two complaints really. That and the weather, but you cannot control the weather.
by A verified traveler
Posted 19 Dec 2024
Stay here every chance we get!
Comment from Hotel Management
19 Dec 2024 by Bolla A. , Hotel Management
Dear Lisa, Thank you so much for your loyalty and kind words! We're thrilled to be your go-to spot, and we can't wait to welcome you back for another great stay. If there's ever anything we can do to make your visits even better, just let us know!
by A verified traveler
Posted 19 Dec 2024
Staff was friendly and rooms are comfortable.
Comment from Hotel Management
19 Dec 2024 by Bolla A. , Hotel Management
Dear Justin, Thank you for your kind words! We're thrilled to hear you enjoyed our friendly staff and comfortable rooms. We hope to welcome you back soon for another great stay!
by A verified traveler from University Place
Posted 16 Dec 2024
We booked this hotel last minute and I'm so happy we did! Beautiful hotel! We only stayed one night but got to attend breakfast before checkout. The breakfast was excellent! We will definitely stay here again!
Comment from Hotel Management
16 Dec 2024 by John G., Hotel Management
Dear Nicole,Thank you so much for your kind words and for leaving us a 5-star review! We’re thrilled to hear that you had a great experience at Snoqualmie Inn. Your feedback means a lot to us, and we are so glad we could provide you with a memorable stay. We hope to welcome you back soon!
by A verified traveler
Posted 14 Dec 2024
Nice rooms. Bit pricey for what's around
Comment from Hotel Management
15 Dec 2024 by John G., Hotel Management
Dear Christian,Thank you so much for your fantastic 4/5 review! We are absolutely thrilled to hear that you had such a wonderful experience with us. Your kind words mean the world to our team, and it’s always rewarding to know that our guests have had a memorable stay.We look forward to welcoming you back on your next visit!
by A verified traveler
Posted 13 Dec 2024
The property and room was very nice. I was pleasantly surprised. I slept comfortably. I even missed breakfast because of it. That was my fault but I'll catch breakfast next time because I'd stay again.
Comment from Hotel Management
13 Dec 2024 by John G., Hotel Management
Dear Ruth,Thank you so much for your wonderful 5/5 review! We're thrilled to hear that you had such a positive experience with us. It’s always a pleasure to know that our guests had a memorable stay. We truly appreciate your kind words and your support.We look forward to welcoming you back on your next visit!
by A verified traveler
Posted 10 Dec 2024
It was very clean, great . I would recomend and stay again.
Comment from Hotel Management
11 Dec 2024 by Bolla A. , Hotel Management
Dear Carlos, Thank you for your kind review! We're delighted to hear you enjoyed the upgraded mountain view, the spacious and well-equipped room, and the convenient location near restaurants, Safeway, and the gas station. Your compliments on the cleanliness mean a lot to us!We’re thrilled to know you’d recommend us and plan to stay again. We look forward to welcoming you back for another great experience. If there’s anything we can do to make your next visit even better, feel free to reach out directly!
by A verified traveler from Kennewick
Posted 10 Dec 2024
Clean quiet and polite staff
Comment from Hotel Management
10 Dec 2024 by Bolla A. , Hotel Management
Dear Dennis, Thank you for sharing your experience! We’re so glad you enjoyed the clean and quiet environment, as well as our polite team. Your feedback is truly appreciated, and we’re always looking for ways to make every stay a 5-star experience.We hope to welcome you back again soon!
by A verified traveler
Posted 2 Dec 2024
Comment from Hotel Management
2 Dec 2024 by Bolla A. , Hotel Management
Dear Christine,Thank you for sharing your fantastic feedback about your recent stay at Snoqualmie Inn. We are delighted to hear that you rated us a perfect 5 out of 5! Your encouraging words inspire our team to keep delivering outstanding service and experiences for all our guests. We genuinely appreciate your support and can’t wait to welcome you back in the future.
by A verified traveler
Posted 29 Nov 2024
Quick check in
Comment from Hotel Management
29 Nov 2024 by John G., Hotel Management
Hi Kim,Thank you for taking the time to share your feedback! We’re thrilled to hear that your check-in experience at Snoqualmie Inn was quick and efficient. We strive to make the process as seamless as possible for all our guests, and it’s great to know we met your expectations.If you need anything during your stay or in the future, feel free to reach out. We hope to welcome you back soon!
