Ratings based on 268 Verified Reviews
4.9 Room cleanliness
4.9 Service & staff
4.7 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 17 Apr 2024 on Hotels
Comment from Hotel Management
17 Apr 2024 by Marianne, Hotel Management
Hej Kirsten - jeg er virekelig ked af, at I rejser herfra med den oplevelse. Det har vi aldrig prøvet før, og din tilbagemelding gør derfor også noget ved os. Vi har indtil nu, altid kunnet finde frem til brugbare og gode løsninger sammen med vores gæster, hvis der har været et eller andet. Det mest ærgerlige er, at det hele starter med misforståelser/-informationer ved din booking via Expedia. Du kan her ikke se, at det pågældende værelse ligger på 1. sal og er med delt badeværelse - og så forstår jeg godt din skuffelse, når du regner med at komme til et værelse med privat badeværelse i stueetagen, og det så ikke forholder sig sådan.For at undgå det sker igen, har jeg tjekket alle værelsesinformationerne op med Expedia en ekstra gang. Det hele står, som det skal, og ingen kan fortælle mig, hvad der er sket i forbindelse med din booking . Vi kan ikke ændre noget hos Expedia, men vi holder selvfølgelig øje med, om noget lignende sker igen, og hvis ja - må vi tage samarbejdet op til revision.
by A verified traveler
Posted 13 Nov 2023 on Hotels
Comment from Hotel Management
15 Nov 2023 by Marianne, Hotel Management
Tusind tak for besøget og tak for tilbagemeldingen. Sig endelig til, hvad vi evt. kan forbedre :-)
by A verified traveler
Beautifully cosy!
Posted 28 Apr 2022 on HotelsLast minute booking, absolutely the best choice. Such a cosy but modern place. They have decorated it beautifully. Such lovely people as well! Will definitely stay there again if we’re passing through Denmark. Absolutely beautiful location!
Comment from Hotel Management
2 May 2022 by Marianne, Hotel Management
Thank you very much for your visit and great review. We're glad you like the place ❤️
by A verified traveler
Posted 17 Mar 2022 on Hotels
Comment from Hotel Management
18 Mar 2022 by Marianne, Hotel Management
Thank you so much for your fine feedback and thank you for visiting :-)
by A verified traveler
Cozy place with warm welcome
Posted 26 Jun 2021 on HotelsOur stay at the Als kloster was amazing! Everything exceeded our expectations. Can defantly recommend this place to anyone looking for a good place to stay.
Comment from Hotel Management
27 Jun 2021 by Marianne, Hotel Management
Tusind tak Mads - dejligt vi overraskede positivt. Håber vi ser jer igen en gang :-)
by A verified traveler
Quiet, peaceful & in a beautiful setting
Posted 13 Jul 2019 on HotelsWe found Al's Kloster quiet and peaceful. This beautiful bed and breakfast is just outside of Sonderborg (5-10 min), so you do need transportation... but, once you get here it is well worth it! It sits in a beautiful setting and there are trails, right from your door, that you can take down to the water and beyond, along the coast.
The rooms are all different. They are clean and best of all the beds are good... European style with a down quilt as a blanket. Enjoy!
Comment from Hotel Management
13 Jul 2019 by Birgitte Lien Nielsen, Hotel Management
Dear Kristine,
Thank you so much for your kind and positive review! That makes me very happy! Thank you for staying with us and have a wonderful summer!
Kind regards Birgitte
Recommended
for Everyoneby A verified traveler from UK
stylish and comfortable
Posted 7 Sep 2018
Pros: Kettle in room which meant we could make tea and coffee.
Location: A little distance out of Sonderborg which was difficult for us as we were on bikes but very short distance if you have a car.
lovely spacious and stylish room with enormous bathroom. Very comfortable. Hospitable host who gave us a jug of milk when we arrived. Lovely grounds to enjoy the sunshine in.
Comment from Hotel Management
13 Sep 2018 by Birgitte Lien Nielsen, Hotel Management
Dear Sharon. Thank you so much for taking time for a lovely review. Thank you for staying with us!
Kind regards Birgitte
by A verified traveler
Posted 29 May 2018
We never met any staff but everything was very nice.
Comment from Hotel Management
1 Jun 2018 by Birgitte Lien Nielsen, Hotel Management
Thank you for your response.
by A verified traveler
Posted 26 Oct 2024
Sehr hyggelig! Hatten dort 3 Nächte gebucht. Zum Runterkommen ein toller Ort. Frühstück mit selbst gebackenen Brötchen war auch Klasse. Da fahren wir bestimmt noch öfters hin.
Comment from Hotel Management
26 Oct 2024 by Marianne, Hotel Management
Schön dass Sie einen schönen Aufenthalt hatten und gerne wiederkommen. Es macht uns . Vielen Dank für Ihren Besuch und Ihr nettes Feedback
by A verified traveler
Posted 14 Oct 2024
Wir kommenn gerne wieder. Wer es ruhig mag ist hier genau richtig gutes Essen, schöne Umgebung. Die Nähe zu Sønderburg perfekt für Kunst und Kultur.
Comment from Hotel Management
15 Oct 2024 by Marianne, Hotel Management
Vielen Dank für Ihren Besuch und das nette Feedback. Wir würden uns freuen, Sie wiederzusehen
