Ratings based on 458 Verified Reviews
3.4 Room cleanliness
3.8 Service & staff
3.4 Room comfort
3.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 17 Nov 2024
by A verified traveler
Posted 10 Nov 2024
Breakfast could have offered more items.
by A verified traveler
Posted 24 Oct 2024
The woman who checked us in and out (I jokingly asked her if she had slept because she seemed to be always there) was very pleasant. We were happy to have found a nice place after driving by the place where we originally had reservations and determining it was unacceptable.
Comment from Hotel Management
25 Oct 2024 by rd, Hotel Management
Thank you for staying with us and glad you enjoyed your stay and hope you come visit us again on your next trip! Looking forward to seeing you!
by A verified traveler
Posted 28 Sep 2024
Very nice property, excellent room and a friend staff
Comment from Hotel Management
25 Oct 2024 by rd, Hotel Management
Thank you for staying with us and glad you enjoyed your stay! Hope you visit us again soon.
by A verified traveler
Posted 20 Aug 2024
Comment from Hotel Management
29 Aug 2024 by rd, Hotel Management
Sorry for your bad experience we are working hard to try to please all of our guest and want to know what you're not happy with
by A verified traveler
Not staying again
Posted 2 Aug 2024 on HotelsNo coffee at skimpy Breakfast bar
Requested 1st floor room but was put on 3rd floor had to ask for assistants to get everything to the third-floor room (help was nice) and also to leave the next day.
Shower extremely week and not clean.
by A verified traveler
Posted 27 Jul 2024
Although the staff was very accommodating , I reserved a non smoking room. The smell was just terrible and almost unbearable. It was a very old hotel and not very clean. A revamp is sorely needed. I would never recommend this hotel to anyone.
by A verified traveler
Posted 25 Jul 2024 on Orbitz
This motel is just okay. The beds were comfortable but the floors were
Comment from Hotel Management
26 Jul 2024 by Kelly, Hotel Management
I apologize to you for any inconvenience that you suffered while staying with us. We do not want anyone to leave our property and not be happy. Each critique is important to us as we strive for continuous improvement. I hope you too see you again on your next trip to Smithfield, NC
by A verified traveler
Posted 24 Jul 2024
quite dirty
Comment from Hotel Management
26 Jul 2024 by Kelly, Hotel Management
I apologize to you for any inconvenience that you suffered while staying with us. We do not want anyone to leave our property and not be happy. Each critique is important to us as we strive for continuous improvement. I hope you too see you again on your next trip to Smithfield, NC
by A verified traveler
Posted 20 Jul 2024 on Travelocity
Comment from Hotel Management
26 Jul 2024 by Kelly, Hotel Management
We thank you for choosing Baymont Inn & Suites Smithfield. We appreciate your kind remarks and feedback about your stay. My staff takes great pride in excellent customer service and ensuring that all guests are provided a clean and comfortable room. We look forward to see you in the near future.
