Ratings based on 635 Verified Reviews
3.5 Room cleanliness
3.7 Service & staff
3.5 Room comfort
3.2 Hotel condition
Expedia Verified Reviews
by A verified traveler from Norwalk
Posted 9 Nov 2024
Comment from Hotel Management
10 Nov 2024 by Hotel Manager, Hotel Management
Dear Guest,Thank you for your feedback! We appreciate your rating and would love to know more about how we can improve your experience. Please feel free to share any specific suggestions. We hope to serve you better in the future!Sincerely, Hotel Manager
by A verified traveler
Posted 9 Nov 2024
Comment from Hotel Management
10 Nov 2024 by Hotel Manager, Hotel Management
Dear Guest,Thank you for the fantastic 5-star rating! We're thrilled to hear you had such a great experience. We can't wait to welcome you back soon!Sincerely, Hotel Manager
by A verified traveler
Posted 6 Nov 2024
Comment from Hotel Management
7 Nov 2024 by Hotel Manager , Hotel Management
Dear Laurie,I want to thank you for sharing such encouraging feedback by giving it a 5-star rating. Your appreciation motivates us to strive harder to provide the best services and excel in what we do. Providing great hospitality is our goal and something we take great pride in. We look forward to serving you again.Sincerely, Hotel Manager
by A verified traveler
Posted 2 Nov 2024
Comment from Hotel Management
2 Nov 2024 by Hotel Manager , Hotel Management
Dear Hazel,Thank you for your valuable time to leave a rating on your stay at our hotel. If you can think of anything to bring our guest satisfaction score from 3 to 5, please be sure to let us know. We appreciate your business. Sincerely, Hotel Manager
by A verified traveler
Posted 1 Nov 2024
Slept very well comfortable beds
Comment from Hotel Management
2 Nov 2024 by Hotel Manager , Hotel Management
Dear Jaime,Thank you for your review! We’re thrilled to hear that you had a comfortable night's sleep. We hope to see you again soon for another great stay!Sincerely, Hotel Manager
by A verified traveler
Posted 29 Oct 2024
Comment from Hotel Management
30 Oct 2024 by Hotel Manager , Hotel Management
Dear Chris,Thank you for the 5-star rating. We strive for 100 % guest satisfaction, and I’m very glad you were so satisfied. We believe to provide a great combination of comfort, convenience, amenities, and value to our guests and clearly, you agree. I hope that if your travels bring you to this area again, you will stay with us. Serving guests like you makes being in this business a true pleasure. Sincerely, Hotel Manager
by A verified traveler
Posted 14 Oct 2024
This place was not good. Room was clean and beds were comfortable but there were people hanging out in the parking lot and the smell of marijuana was everywhere. I did not feel safe.
Comment from Hotel Management
14 Oct 2024 by Hotel Manager, Hotel Management
Dear Erica,Thank you for sharing your thoughts. While we're glad to hear that you found the room clean and the beds comfortable, we understand your concerns about safety and the environment. We take these matters seriously and will review your feedback to enhance the guest experience. Kindly note that the use of marijuana is prohibited in our hotel or anywhere on our premises.Sincerely, Hotel Manager
by A verified traveler
Posted 14 Oct 2024
Comment from Hotel Management
14 Oct 2024 by Hotel Manager, Hotel Management
Dear Jon,Thank you for taking the time out of your busy schedule to write a review about your stay at our hotel. We would like to know what we can improve to earn a 5-star review on your next stay. Sincerely, Hotel Manager
by A verified traveler
Posted 22 Sep 2024
The hotel itself was run down. The Bed was comfy. At breakfast, the coffee and hot food didn’t look appetizing. The bagels,juice, yogurts and fresh fruit were good. The staff were friendly and accommodating.
Comment from Hotel Management
23 Sep 2024 by Hotel Manager , Hotel Management
Dear Arthur,Thank you for your feedback. We're glad you found the bed comfy and enjoyed the bagels, juice, yogurt, and fresh fruit. We're also pleased to hear our staff were friendly and accommodating. We apologize that the coffee and hot food didn't meet your expectations, and we appreciate your comments as we work on improvements.Sincerely, Hotel Manager
by A verified traveler
Posted 6 Sep 2024
The property was nice, quiet area, staff were pleasant
Comment from Hotel Management
7 Sep 2024 by Hotel Manager , Hotel Management
Dear Zaida,Thank you for the 4/5 rating! We're glad you enjoyed the quiet property and found the staff pleasant. We hope to welcome you back soon!Sincerely, Hotel Manager
