Ratings based on 392 Verified Reviews
3.9 Room cleanliness
4.0 Service & staff
3.7 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 8 Dec 2024
Staff were helpful inspite of a xmas party taking place. Nice full breakfast.
Comment from Hotel Management
8 Dec 2024 by Pinewood Hotel, Hotel Management
Dear Alex, Thank you for choosing to stay at The Pinewood Hotel and for your review. We are pleased to hear that your experience was a positive one. Kind Regards, The Pinewood Hotel Team
by A verified traveler from jersey
Posted 7 Dec 2024
Cold showers and damp in the walls. Owners need to invest some money. Need some major updating. Operating it on a shoestring.
Comment from Hotel Management
8 Dec 2024 by The Pinewood Hotel, Hotel Management
Dear Gurdeep, Thank you for choosing to stay at The Pinewood Hotel and for your review. Please accept our sincere apologies for any inconvenience caused during your stay
by A verified traveler
Posted 7 Dec 2024
Room I stayed in had no hot water in morning or evening. Paint about to peel off doors, scratched furniture, one lamp not working, lift not working.
Comment from Hotel Management
8 Dec 2024 by The Pinewood Hotel Team, Hotel Management
Dear Sarah, Thank you for choosing to stay at The Pinewood Hotel and for your review. Please accept our sincere apologies for any inconvenience caused during your stay. Kind Regards, The Pinewood Hotel Team
by A verified traveler
Posted 2 Dec 2024
Comment from Hotel Management
2 Dec 2024 by Pinewood Hotel Team, Hotel Management
Dear Steve, Thank you for choosing to stay at The Pinewood Hotel and for your review. Kind Regards, The Pinewood Hotel Team
by A verified traveler
Posted 8 Oct 2024
.
Comment from Hotel Management
9 Oct 2024 by Pinewood Hotel, Hotel Management
Dear Melanie, Thank you for choosing to stay at The Pinewood Hotel and for your review, Kind Regards, The Pinewood Hotel Team
by A verified traveler
Posted 17 Sep 2024 on Hotels
Comment from Hotel Management
18 Sep 2024 by FOH, Hotel Management
Dear John,Thank you for your review.We're pleased to see that you had an enjoyable visit.We hope to welcome you again soon!Kind regards,Pinewood Hotel Reception Team
by A verified traveler
Posted 17 Sep 2024 on Hotels
Comment from Hotel Management
18 Sep 2024 by FOH, Hotel Management
Dear Jordan,Thank you for your review.We're pleased to see that you had an enjoyable visit.We hope to welcome you again soon!Kind regards,Pinewood Hotel Reception Team
by A verified traveler
Posted 11 Sep 2024 on Hotels
Comment from Hotel Management
13 Sep 2024 by Pinewood Hotel, Hotel Management
Dear Jack, Thank you for choosing to stay at The Pinewood Hotel and for your review. Kind Regards, The Pinewood Hotel Team
by A verified traveler
Ideal & good value.
Posted 7 Sep 2024 on HotelsA lovely Hotel close to Windsor with friendly staff.
Our bed was quite uncomfortable which was a shame as overall this is a nice hotel.
Comment from Hotel Management
9 Sep 2024 by Pinewood Hotel, Hotel Management
Dear Des, Thank you for choosing to stay at The Pinewood Hotel. We are really sorry to hear that bed was not quite comfortable. Please next time feel free to ask for another room. Kind Regards, The Pinewood Hotel Team
by A verified traveler
Great hotel.
Posted 4 Sep 2024 on HotelsAnother great stay. Lovely hotel beautiful grounds and very comfortable room.
Comment from Hotel Management
4 Sep 2024 by Pinewood Hotel, Hotel Management
Dear Hannah, Thank you for continuously choosing to stay at The Pinewood Hotel. We look forward to welcoming you back soon. Kind Regards, The Team
