Ratings based on 378 Verified Reviews
3.9 Room cleanliness
3.9 Service & staff
3.7 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 8 Oct 2024
.
Comment from Hotel Management
9 Oct 2024 by Pinewood Hotel, Hotel Management
Dear Melanie, Thank you for choosing to stay at The Pinewood Hotel and for your review, Kind Regards, The Pinewood Hotel Team
by A verified traveler
Posted 24 Aug 2024
Convenient
Comment from Hotel Management
25 Aug 2024 by Pinewood Hotel, Hotel Management
Dear Philip, Thank you for choosing to stay at The Pinewood Hotel and for your review. We look forward to welcoming you back. Kind Regards, The Pinewood Hotel Team
by A verified traveler
Posted 23 Aug 2024
Stay was relaxing and staff were lovely
Comment from Hotel Management
23 Aug 2024 by FOH, Hotel Management
Dear Peter Albert, Thank you for your review.We're pleased to hear that you had an enjoyable stay with us.We hope to welcome you again soon for another visit!Kind regards,IngaFOH Manager
by A verified traveler
Posted 22 Aug 2024
Comment from Hotel Management
24 Aug 2024 by Pinewood Team , Hotel Management
Dear Kuba Thank you for your review. We are so pleased that you had a pleasant stay. Best wishes The Pinewood Team
by A verified traveler
Posted 31 Jul 2024
Air conditioning in room does not work, only kicks out hot air. A fan is provided, but it is incredible laid and just blasts warm air around the room.
As a result I needed to have the window open all night onto a main road. This was very noisy.
Sweltering room, with little to no sleep. Would not recommend this hotel.
Comment from Hotel Management
31 Jul 2024 by Guest Relations Team, Hotel Management
Dear Christopher,Thank you for posting a review.It's good to receive your feedback and it's with deep regret that you were disappointed with some elements of your stay.Your comments have been noted to be shared with the Management team.We hope to welcome you again sometime.Regards,Guest Relations Team
by A verified traveler
Posted 31 Jul 2024
Air conditioning in room does not work, only kicks out hot air. A fan is provided, but it is incredible laid and just blasts warm air around the room.
As a result I needed to have the window open all night onto a main road. This was very noisy.
Sweltering room, with little to no sleep. Would not recommend this hotel.
Comment from Hotel Management
31 Jul 2024 by Guests Relations, Hotel Management
Dear Christopher,Thank you for posting a review.It's good to receive your feedback and it's with deep regret that you were disappointed with some elements of your stay.Your comments have been noted to be shared with the Management team.We hope to welcome you again sometime.Regards,Guest Relations Team
by A verified traveler
Posted 28 Jul 2024 on Hotels
Comment from Hotel Management
28 Jul 2024 by The Pinewood Hotel, Hotel Management
Dear Tracy. Thank you for choosing to stay at The Pinewood Hotel. We hope you enjoyed your stay. Kind Regards.
by A verified traveler
Posted 24 Jul 2024
Comment from Hotel Management
28 Jul 2024 by FOH, Hotel Management
Dear Nigel,Thank you for possitive review. We look forward to welcoming you back soon!Kind regards,IngaFOH Manager
by A verified traveler
Posted 19 Jul 2024
Good
Comment from Hotel Management
20 Jul 2024 by The Pinewood Hotel, Hotel Management
Dear Parminder, Thank you for choosing to stay at The Pinewood Hotel. We hope you enjoyed your stay. We look forward to welcoming you back. Kind Regards, The Pinewood Hotel Team
by A verified traveler
Posted 17 Jul 2024
Comment from Hotel Management
6 Aug 2024 by Pinewood Hotel, Hotel Management
Dear Sally,Thank you for chossing to stay at The Pinewood Hotel and for your review. Kind Regards, The Team
