Ratings based on 357 Verified Reviews
4.4 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 19 Nov 2024
The reason I have given 3 stars overall was not down to the food, or the warmth, or the comfy bed. Purely down to the noise levels of the restaurant music being heard in my first floor room, and secondly the creaking floorboards of the room above waking me up and god knows what ridiculous hour. Aside from those noise related issues, it would have been a higher rating.
by A verified traveler
Posted 18 Nov 2024
Good sized room, nice view over the gardens. Room and bathroom very clean and bed comfortable. Staff all very friendly and helpful.
by A verified traveler
Posted 6 Nov 2024
Hotel is nice but I was kept awake by the piano music from downstairs
by A verified traveler
Posted 24 Oct 2024
Very nice location, friendly staff.
by A verified traveler
Posted 11 Oct 2024
Would recommend
Comment from Hotel Management
14 Oct 2024 by Ashley Smit, Hotel Management
Dear Susan,Thank you for taking the time to share your experience with us. We are delighted to hear that you had a great stay with us! Thank you for your recommendations. Best regards,Ashley SmitGeneral Manager
by A verified traveler
Posted 11 Oct 2024
Everything was as we expected
Comment from Hotel Management
14 Oct 2024 by Ashley Smit, Hotel Management
Dear J,Thank you for taking the time to leave us a review. We are delighted to hear that you had a great stay and that we met your expectations. Hope to see you soon again. Best regards,Ashley SmitGeneral Manager
by A verified traveler
Posted 24 Sep 2024
Lovely stay
Comment from Hotel Management
27 Sep 2024 by Ashley Smit, Hotel Management
Dear Danielle,Thank you for taking the time to share your feedback. We are delighted to see that you had a lovely stay. Warmest regards,Ashley SmitGeneral Manager
by A verified traveler
Posted 21 Sep 2024
Amazing country retreat
Comment from Hotel Management
24 Sep 2024 by Ashley Smit, Hotel Management
Dear Stephanie,We are delighted to hear that you found our countryside hotel an amazing retreat. Thank you choosing to stay with us and for sharing your feedback.Look forward to welcoming you back soon.Warmest regards,Ashley SmitGeneral Manager
by A verified traveler
Posted 17 Sep 2024
Loved it.
Comment from Hotel Management
24 Sep 2024 by Ashley Smit, Hotel Management
Dear Danny, Thank you for taking the time to share your feedback. We are delighted to hear that you 'loved' your stay. Hope to see you soon again. Warmest regards,Ashley SmitGeneral Manager
by A verified traveler
Posted 9 Sep 2024
The hotel was pleasant enough. We had to wait to check in but it was friendly. Our room was large and comfortable but unfortunately we didn't get a lot of sleep. The door to our room had a very large gap around the edge so the bright lighting from the corridor lit the room. Other guests could be heard clearly through the walls and corridor doors banged whenever anyone passed by. The room was close to reception and early morning we could hear draws and doors banging so it wasn't the most relaxing of stays.
Comment from Hotel Management
12 Sep 2024 by Ashley Smit, Hotel Management
Dear Charlotte, Thank you for choosing to stay with us and for taking the time to share your feedback. We sincerely apologise for any inconvenience you experienced as a result of the door and location of the room. Please be assured that we have shared your feedback with the team and it will be used to improve on our Guest experience. Thank you again for taking the time to share your feedback with us and we hope to have the opportunity to welcome you back again.Warmest regards,Ashley SmitGeneral Manager
