Ratings based on 974 Verified Reviews
4.4 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 21 Nov 2024
Jackie is the best very helpful and sweet. Only thing I regret is buying the breakfast the hotel provides it was 50 euros and was awful
by A verified traveler
Posted 20 Nov 2024
Really enjoyed our stay, very convenient transport to the city centre, felt safe walking around the area in the dark. The ladies on check in desk were lovely and we liked the green stance the hotel were taking with options around room cleaning. We were a little frustrated that it would have cost us €40 to use the pool for two hours. It is stated on the information but we had to look into the fine print to find it and the man on the pool check in desk was quite condescending.
Comment from Hotel Management
21 Nov 2024 by Corendon Amsterdam New-West, a Tribute Portfolio H, Hotel Management
Dear Amy,Thank you for your feedback! We are glad to hear you had a great stay overall.We apologize for any confusion about the pool fee. The 19 spa entry covers all facilities during your stay, which is outlined in the hotel details.We are also sorry to hear about your experience with the spa staff. We strive to provide friendly service, and we will address this with our team.Thank you again for sharing your thoughts, and we hope to welcome you back soon.Kind regards,ClaudiaFront Office teamCorendon Amsterdam New-West, a Tribute Portfolio Hotel
by A verified traveler from Philadelphia
Posted 10 Nov 2024
by A verified traveler
Posted 10 Nov 2024
Cleanliness
Comment from Hotel Management
12 Nov 2024 by Front Office, Hotel Management
Dear Xuyi,Thank you so much for your kind words! We’re thrilled to hear that you enjoyed the service and found the hotel to be lovely. Our team works hard to ensure every guest has a memorable experience, and it means a lot to us that you had a great stay. We look forward to welcoming you back soon!
by A verified traveler
Posted 4 Nov 2024
accoglienza eccellente, molto curato e pulito, design moderno.
Una sola parola PERFETTO.
Comment from Hotel Management
4 Nov 2024 by Front Office Desk, Hotel Management
Gentile Stefano,Grazie di cuore per le sue splendide parole! Siamo davvero felici che abbia apprezzato l'accoglienza, la cura degli ambienti e il nostro design moderno. È una grande soddisfazione per tutto il nostro team sapere che il suo soggiorno è stato “perfetto.”Speriamo di poterle dare nuovamente il benvenuto presto per un’altra esperienza memorabile.Cordiali saluti,Front Office Team
by A verified traveler
Posted 27 Oct 2024
Comment from Hotel Management
28 Oct 2024 by Front Office, Hotel Management
Dear Nathan,Thank you for sharing your feedback! We're so pleased to hear you had a great stay with us. It was a pleasure having you, and we hope to welcome you back soon!Kind regards
by A verified traveler
Posted 24 Oct 2024
Comment from Hotel Management
25 Oct 2024 by Corendon Amsterdam New-West, a Tribute Portfolio H, Hotel Management
Dear Tessa,Thank you for taking your time to share such a positive review regarding your recent stay at Corendon Amsterdam New-West, a Tribute Portfolio Hotel.Hope to welcome you soon for another great stay!Kind regards,ClaudiaFront Office team
by A verified traveler
Posted 11 Oct 2024
Comment from Hotel Management
12 Oct 2024 by Front Office, Hotel Management
Thank you for your kind feedback! We're glad to hear that you enjoyed your stay with us! We hope we can accommodate again soon!
by A verified traveler
Posted 7 Oct 2024
Comment from Hotel Management
8 Oct 2024 by Front Office, Hotel Management
Dear Martin,Thank you for your excellent feedback! We're delighted to hear that you found comfort and appreciated our charming, professional staff. Please note that parking is available at an additional cost. We look forward to welcoming you again soon!
by A verified traveler
Posted 29 Sep 2024
Excellent hotel. Rooms are very clean, comfortable and well maintained. 2 minutes walk to the metro station with easy access to city central and the airport.
Front desk clerks are very professional and they help with a big smile. This property is 10/10.
Comment from Hotel Management
30 Sep 2024 by Front Office, Hotel Management
Dear Maher,Thank you for your fantastic review! We're thrilled to hear that you found our hotel to be excellent, with clean, comfortable, and well-maintained rooms. It's great to know that our location, just a 2-minute walk to the metro station, made your travels to the city center and airport convenient. We're especially pleased that our front desk team provided professional and friendly service. Your 10/10 rating means a lot to us, and we look forward to welcoming you back soon!Kind regards
