Ratings based on 132 Verified Reviews
4.3 Room cleanliness
4.5 Service & staff
4.0 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 9 Nov 2024
by A verified traveler
Posted 6 Nov 2024
Very good hotel but being on a busy seafront it was noisy at night.
The lifts were rather erratic so there was a bit of a wait at times.
Very well placed for the bus service.
by A verified traveler
Posted 1 Nov 2024
We enjoyed the spaciousness of our room, but it lacked comforts such as a chair for each person--We had one.
We enjoyed the nice size kettle for hot tea/coffee. I would have liked a desk or a table for my laptop...that area was taken up by tea center.
I enjoyed sleeping on the mattress provided. My experience fell below expectations.
Transportation access on the other hand was exemplary. Lots of buses to Valetta plus H-on H-off buses stopped right there. Lots of dining variety all around. The buffet is well regarded.
When we were there, the building was surrounded with noisy construction projects. Many guests were discomforted by all the noise.
I just think Preluna could do better as far as improving comfort in their rooms.
by A verified traveler
Posted 27 Oct 2024
Lovely hotel location with great views and friendly staff.
by A verified traveler from Maidenhead
Posted 16 Oct 2024
The hotel is under construction and we were not made aware of this by anyone prior to our stay. We booked 7 months in advance and our room wasn’t ready the first night. We stayed in a windowless room that had bugs and a horrible shower/sink/bathroom.
The bed and linens were atrocious. One top sheet, horrible pillows. Scratchy sheets and there was sand in the bed our first night , when it should have been freshly cleaned.
The pool was across the street and not clean nor updated. The spa is down the street, around the corner. Nothing is connected to the actual hotel.
Construction started every morning (except Sunday) at 7am. It was horrible and we did not get a good night’s sleep during our whole stay.
I’m usually a very positive person, I am not one to write negative reviews - this experience needed to be documented to let others know. The staff were nice, but had no ability to help us.
We had to move rooms the second day, to the room type we actually booked. They said our room would be ready at 2pm. We show up at 2pm; we were not allowed into the room until 2:45pm. We had an event at 4:00pm and it was very hectic to get ready / move our bags/ unpack/ etc.
I’m really disappointed with our stay. We have stayed at a different hotel in St. Paul’s Bay last year that was rated 3 stars and it was wildly nicer than this hotel.
by A verified traveler
Posted 15 Sep 2024
Beware! Large parts of this hotel are still under construction/renovation. Photos depicted on website are not necessarily accurate. There are workmen and very loud construction noises throughout the day. We had stayed here before and were very pleased so were horrified when we were shown our room on this occasion and it felt half finished with a strong smell of paint. On complaining to the duty manager we were moved to a room in the main (original) part of the hotel and after that point everything was very nice and just as we remembered. Just very disappointed that we had to go through such an awful and upsetting process initially. Thank you to Mr Mifsud again for assisting.
by A verified traveler
Posted 5 Sep 2024
We have been to the Preluna many times, and this time for our 10th wedding anniversary. The staff made it extra special for us and we will be sure to keep coming for many years to come and to recommend to others
by A verified traveler
Posted 2 Sep 2024
The staff were wonderful, rooms were clean and the beach club was a great addition to the trip. Our only issue was that there was a barking dog in a building next to the hotel…and the dog barks constantly…morning and night. Management has tried to rectify this, but they are unable as the dog is not on hotel property. Aside from this, simply beautiful experience. Great location too!
by A verified traveler
Posted 30 Aug 2024
Great service, great location, great hotel
by A verified traveler
Posted 26 Aug 2024
I have stayed at the Preluna twice before, I love the staff at the Preluna, everyone was always polite and welcoming and friendly. I love the breakfast at the Preluna, it has everything anyone could ask for.
I was suprised that the part of the hotel where I was staying was unergoing renovation, a little dusty in the corridors, my sister and I discovered some dust coming through the vents, oterwuse the room was comfortable, clean, spacious, the hooks in the bathroom are made for taller people and made it difficult for me to use.
I would definitely stay there again, it is located in a perfect location, easily walk to many locations i Sliema.
