Ratings based on 990 Verified Reviews
4.5 Room cleanliness
4.6 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler from Surrey
Posted 25 Nov 2024
Highly recommended
Comment from Hotel Management
25 Nov 2024 by L.Schembri, Hotel Management
Dear Miray,We wish to extend our thanks for the excellent review as well as rating. It is a pleasure to read that our efforts have helped to tick most of your boxes and may have even helped to make your stay a successful and memorable one. Especially your recommendation is appreciated. We do hope you will consider returning to our AX brand as well, in one of our other 6 properties and various outlets on the island – you may feel free to contact us by referring to the various social media platforms including our website. Until then, we send sunny regards from Malta,Ludgarda Schembri Manager – Online Reputation
by A verified traveler
Posted 19 Nov 2024
The staff members here were so welcoming and kind. This hotel is beautiful and went above and beyond my expectations. It’s located in a very convenient location as it’s a short walk from both the ferry, and a variety of shops and places to eat, while also being in a fairly quiet neighbourhood.
I even received a certificate on my birthday for a free cocktail for both myself and my husband.
Comment from Hotel Management
21 Nov 2024 by L.Schembri, Hotel Management
Dear Rebecca,We wish to extend our thanks for the excellent review as well as rating. It is a pleasure to read that our efforts have helped to tick most of your boxes and may have even helped to make your stay a successful and memorable one. Your kind comments are greatly appreciated.We do hope you will consider returning to our AX brand as well, in one of our other 6 properties and various outlets on the island – you may feel free to contact us by referring to the various social media platforms including our website. Until then, we send our regards and belated birthday wishes,Ludgarda Schembri Manager – Online Reputation
by A verified traveler
Posted 4 Nov 2024
Comment from Hotel Management
5 Nov 2024 by L.Schembri, Hotel Management
Dear juliet,We wish to extend our thanks for the encouraging review.It is a pleasure to read that our efforts have helped to tick most of your boxes and may have even helped to make your stay a successful and memorable one. We do hope you will consider returning to our AX brand as well, in one of our other 6 properties and various outlets on the island – you may feel free to contact us by referring to the various social media platforms including our website. Until then, we send sunny regards from Malta,Ludgarda Schembri Manager – Online Reputation
by A verified traveler
Posted 19 Oct 2024
A big thanku to all the staff here who were more than helpful friendly and polite
We had a wonderful 5day stay and so enjoyed being handy for catching ferry over and back to valleta at such a reasonable price!
Our room was always tidy clean and beds well made x
Comment from Hotel Management
19 Oct 2024 by L.Schembri, Hotel Management
Dear Eleanor,We wish to extend our thanks for the excellent review as well as rating. It is a pleasure to read that our efforts have helped to tick most of your boxes and may have even helped to make your stay a successful and memorable one. Especially your comments about our staff are appreciated. We do hope you will consider returning to our AX brand as well, in one of our other 6 properties and various outlets on the island – you may feel free to contact us by referring to the various social media platforms including our website. Until then, we send sunny regards from Malta,Ludgarda Schembri Manager – Online Reputation
by A verified traveler
Posted 16 Oct 2024
.
Comment from Hotel Management
16 Oct 2024 by L.Schembri, Hotel Management
Dear Chris,We wish to extend our thanks for the encouraging review.It is a pleasure to read that our efforts have helped to tick most of your boxes and may have even helped to make your stay a successful and memorable one. We do hope you will consider returning to our AX brand as well, in one of our other 6 properties and various outlets on the island – you may feel free to contact us by referring to the various social media platforms including our website. Until then, we send sunny regards from Malta,Ludgarda Schembri Manager – Online Reputation
by A verified traveler
Posted 12 Oct 2024
Great hotel - amazing food & staff were brilliant - would definitely recommend. Temptasian was unbelievable.
Comment from Hotel Management
12 Oct 2024 by L.Schembri, Hotel Management
Dear Mark,We wish to extend our thanks for the excellent review as well as rating. It is a pleasure to read that our efforts have helped to tick most of your boxes and may have even helped to make your stay a successful and memorable one. Especially your comments about the food and staff are appreciated. We do hope you will consider returning to our AX brand as well, in one of our other 6 properties and various outlets on the island – you may feel free to contact us by referring to the various social media platforms including our website. Until then, we send sunny regards from Malta,Ludgarda Schembri Manager – Online Reputation
by A verified traveler
Posted 12 Oct 2024
The hotel was as we remembered from our visit two years ago. The rooms are spacious and clean, the staff helpful and friendly and the breakfast plentiful and delicious. The hotel is ideally situated for our needs in the hustle and bustle of Sliema, which we love, and perfectly located to visit Valetta and other places of interest on the island. The 7 day travelcard is very good value for money. We would definitely stay at the AX Palace Hotel again and would have no hesitation in recommending it to anyone looking to holiday in Malta.
Comment from Hotel Management
12 Oct 2024 by L.Schembri, Hotel Management
Dear Anita,We wish to extend our thanks for the excellent review as well as rating. It is a pleasure to read that our efforts have helped to tick most of your boxes and may have even helped to make your stay a successful and memorable one. Especially your recommendation is appreciated. We do hope you will consider returning to our AX brand as well, in one of our other 6 properties and various outlets on the island – you may feel free to contact us by referring to the various social media platforms including our website. Until then, we send sunny regards from Malta,Ludgarda Schembri Manager – Online Reputation
by A verified traveler
Posted 11 Oct 2024
The propert was well located . Nice roof top pool area as well as adult only pool area.
The room was very spacious and well appointed. The bathroom was very big with separate water closet, separate shower as well as a bathtub. The restaurants were good and the breakfast was excellent. My only regret is our room was on back of building. I do not recommend it as there was no view from balcony. But that was probably more my fault when booking
Comment from Hotel Management
11 Oct 2024 by L.Schembri, Hotel Management
Dear David,We wish to extend our thanks for the feedback.It is a pleasure to read that our efforts have helped to tick most of your boxes and may have even helped to make your stay a successful and memorable one. Especially your comments about the bathroom and restaurants are appreciated. Being in the city centre, the hotel never advertises sea views.We do hope you will consider returning to our AX brand as well, in one of our other 6 properties and various outlets on the island – you may feel free to contact us by referring to the various social media platforms including our website. Until then, we send sunny regards from Malta,Ludgarda Schembri Manager – Online Reputation
by A verified traveler
Posted 17 Sep 2024
Great place to stay , staff were excellent- restaurants were great - fabulous location - we were very lucky to receive complimentary upgrade to a suite and that was truly wonderful
Comment from Hotel Management
18 Sep 2024 by L.Schembri, Hotel Management
Dear Steph,We wish to extend our thanks for the excellent review as well as rating. It is a pleasure to read that our efforts have helped to tick most of your boxes and may have even helped to make your stay a successful and memorable one. Especially your comments about our staff are appreciated. We do hope you will consider returning to our AX brand as well, in one of our other 6 properties and various outlets on the island – you may feel free to contact us by referring to the various social media platforms including our website. Until then, we send sunny regards from Malta,Ludgarda Schembri Manager – Online Reputation
by A verified traveler
Posted 11 Sep 2024
Everything was wonderful - outstanding hotel and staff! Special mention for Olga on reception and Julie in the Asian restaurant!
Comment from Hotel Management
12 Sep 2024 by L.Schembri, Hotel Management
Dear Nicola,We wish to extend our thanks for the excellent review as well as rating. It is a pleasure to read that our efforts have helped to tick most of your boxes and may have even helped to make your stay a successful and memorable one. Especially your comments about our staff are appreciated. We do hope you will consider returning to our AX brand as well, in one of our other 6 properties and various outlets on the island – you may feel free to contact us by referring to the various social media platforms including our website. Until then, we send sunny regards from Malta,Ludgarda Schembri Manager – Online Reputation
