Ratings based on 59 Verified Reviews
4.4 Room cleanliness
4.1 Service & staff
3.9 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 1 Oct 2024
Lovely breakfast, loved the hot chocolate and excellent location!
Comment from Hotel Management
19 Nov 2024 by Aeolos Hotel, Hotel Management
Dear valuable guesThank you for taking the time to share your review concerning your stay at Aeolos hotel. We are very happy that you enjoyed your stay at Aeolos hotel. We hope to welcome you back in the future. Kind regards, Aeolos hotel
by A verified traveler
Posted 22 Aug 2024
Traditional hotel with character
Comment from Hotel Management
22 Aug 2024 by Marina Provia, Hotel Management
Dear guest of Aeolos,We thank you for your choice in our hotel and your kind review about your recent stay. We are so happy that you enjoyed it! Hope to serve you again in the near future. Kind regards,Aeolos staff
by A verified traveler
Posted 12 Aug 2024
Amazing staff, lovely room
Comment from Hotel Management
12 Aug 2024 by Marina Provia, Hotel Management
Dear valuable guest, Thank you for taking the time to share your review concerning your recent stay at Aeolos hotel. We hope to welcome you back in the nearest future. Kind regards
by A verified traveler
TERRIBLE SERVICE by the front desk staff
Posted 3 Aug 2024 on HotelsNot a 4 star hotel and TERRIBLE SERVICE by the front desk staff. We stayed at the Aeolos hotel for 8 nights in several rooms and when we arrived at the hotel we had multiple reservations made, but the staff didn’t bother to check them. At the end of our stay, the receptionist informed us that we had another reservation, which wasn’t cancelled somehow and she happily admitted that nearly four hundred eur were charged. She did not help us at all, didn’t try to solve the situation and did not warn of the reservation during checkin, when it was still cancellable, did not want to process all reservations at a single time during checkin. RESUME: we spent more than 2k eur at the hotel and they happily took additional four hundred EUR for nothing as we had to rush to get our ferry. No goodbyes, no nothing - really DISTASTEFUL. Its also not near the Venetian castle as stated - at least 30 min walk to it.
Comment from Hotel Management
4 Aug 2024 by Booking manager, Hotel Management
Dear valuable guest, Thank you for taking the time to share your review concerning your stay at Aeolos hotel. The front desk is always willing to solve any problem. As for the extra reservation we would like to inform you that the front desk follows always the policy of expedia concerning your reservation and the cancellation.We controle our reservation every week and it is in our guest to change/ cancel his reservation on time according to the cancellation policy of expedia.
by A verified traveler
Posted 3 Aug 2024 on Hotels
Comment from Hotel Management
4 Aug 2024 by Booking manager, Hotel Management
Dear guest, Thank you for your review. We are always trying the best for our guests. Kind regards
by A verified traveler
Posted 2 Aug 2024
Beautiful hotel with a wonderful breakfast. Staff were so polite and attentive. Thank you Aeleos for a fantastic stay. Lisa and Richard Jenkins room 15
Comment from Hotel Management
3 Aug 2024 by Marina Provia, Hotel Management
Dear guest of Aeolos,We thank you so much for this kind review and for your choice to stay in our hotel. We are so happy that you enjoyed every moment in Aeolos!!It would be pleasure for us to serve you again in the future!Kind regards,Aeolos team
by A verified traveler
A very enjoyable stay!
Posted 22 Jul 2024 on HotelsThe hotel is a great location for the town. It offers a lovely continental breakfast and the room is cleaned every day with fresh towels. The pool is quiet and there are ample sun beds for guests. Beach bar prices are the same as in the town and also offers snacks. All in all very good.
Comment from Hotel Management
22 Jul 2024 by Aeolos staff, Hotel Management
Dear valuable guest, Thank you for taking the time to share your excellent review concerning your recent stay at Aeolos hotel. We hope to welcome you back in the nearest future. Kind regards
by A verified traveler
Shame but not 4 stars
Posted 19 Jul 2024 on HotelsThe staff at this hotel are excellent. You couldn't ask for more polite or helpful staff. Breakfast is a good selection. The rooms are very tired as are the bathrooms. The shower cubicle had black mould the cubicle itself was tiny and the water would gonfrom scalding hot to freezing in the blink of a eye, and in a cubicle so small you cant get out of the way of the scalding water. The photos of the pool make it look very large but in reality it wasn't and it was rather tired looking and if everyone in the hotel wanted to sit by the pool there aren't enough loungers or chairs. We didnt use the pool once because of this.
Comment from Hotel Management
19 Jul 2024 by Marina, Hotel Management
Hello from Aeolos hotel,Thank you for choosing our hotel and also for your kind review about our staff. We taking seriously everything you wrote and you have to know that we are trying for the best everyday. Kind regards,Aeolos staff
by A verified traveler
Not a 4-star hotel
Posted 15 Jul 2024 on Hotels
Our stay at Aeolos Hotel was quite disappointing due to several issues. We were unexpectedly charged over €40 in city fees for a 6-night stay, despite being informed that the total would be only €15, payable at the property. Additionally, the hotel falsely advertised having a gym, which did not exist.
There was no iron available as advertised, and the toiletries consisted of two questionable tiny bottles of shampoo/body wash that were not replaced daily. The swimming pool was in appalling condition, with rusty metal bar holders and a very rough concrete floor and walls (instead of tiles or vinyl), albeit a suitable option if you’re after a foot or body scrub.
To make matters worse, the reception staff seemed annoyed every time we requested a pool towel.
On a positive note, Nick, the pool bartender, and the breakfast waitress were friendly and attentive. The location is well situated. However, given the price, current condition, and level of customer service, this is a 3-star hotel at best.
Comment from Hotel Management
17 Jul 2024 by Marina, Hotel Management
Hello from Aeolos hotel.Thank you for taking time to share your time in our hotel. We have to inform you that the tourist tax has changed from January of 2024 to 7 euro per day, so for 6 nights is 42 euro. We are not responsible for the tourist tax, this is something that goverment charges. Our hotel and its staff tries the best everyday for its clients. We consider everything you wrote about your experience and we will try to get better. Thank you again!!Kind regards,Aeolos staff
by A verified traveler
Posted 15 Jul 2024
Brilliant stay, staff were excellent and so helpful. Easy walk into town, plenty of sunbeds and great pool bar for lunch bits
Comment from Hotel Management
17 Jul 2024 by Marina, Hotel Management
Hello from Aeolos hotel.Thank you very much for your stay in our hotel and also for your nice review. We are so happy that you enjoyed your stay.We hope to see you again!! Kind regards,Aeolos staff
