Ratings based on 2 Verified Reviews

1.0 out of 5
1.0 Room cleanliness
2.0 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler

Posted 1 Sep 2024
Stay the Skibby away from this place! Inaccessible, including the water. Zero communication from the host despite multiple attempts. Good luck trying to park a van in the property!
Comment from Hotel Management
2 Sep 2024 by Best Regards----Team Belvilla, Hotel Management
Dear Guest,We are extremely sorry to hear about the inconvenience you faced during your recent stay at one of our properties. We understand that the accessibility issues, water supply problems, and difficulties in communication with the host have caused you a lot of trouble. We apologize for the inconvenience caused to you.At Belvilla, we strive to ensure that our guests have a comfortable and hassle-free stay. However, it seems like we have failed to meet your expectations this time. We assure you that we will take all necessary measures to ensure that such incidents do not occur in the future.Regarding the parking issue, we are sorry that we could not provide you with a suitable space to park your van. We will take your feedback into consideration and make necessary improvements.We value your feedback and would like to thank you for bringing this to our attention. We hope that we can have the opportunity to make it up to you in the future.
1 out of 5
by A verified traveler

This traveler left a rating score only Posted 1 Sep 2023 on Hotels