Ratings based on 462 Verified Reviews
4.6 Room cleanliness
4.6 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 31 Oct 2024
stately building with old world charm but tired looking. Rugs need replacement. small damages in bathroom need repair
by A verified traveler
Posted 31 Oct 2024
by A verified traveler
Posted 27 Oct 2024
My partner and I absolutely loved our stay at this hotel! It’s super beautiful with historical charm and elegance. We sat by the fireplace with a delicious old fashioned after a long day of traveling. The dinner we had was phenomenal!!! I ordered the Cullen skink which is now a new favorite - it was out of this world good! My partner had the monkfish which was also just as delicious. The staff were all super friendly and helpful making for a lovely holiday for us. Our room also had a cute outdoor balcony (1st floor) where we could sit outside with a coffee in the morning and see a nice view of the loch. All in all we loved our stay and would definitely be back!
by A verified traveler
Posted 24 Oct 2024
by A verified traveler from San Jose
Posted 17 Oct 2024
by A verified traveler from Gorham
Posted 10 Oct 2024
The hotel was nice.Staff was very helpful. The bathroom was beautiful!!No elevator.
by A verified traveler
Posted 22 Sep 2024
Almost $800 US per night for a VERY TINY room with view of the water.
Poor baggage assistance from the young porter with a beard. We are seniors and had 2 heavy bags, a smaller carry on bag, and a golf bag because we were at the tail end of a 3 week golfing and hiking trip, and we had a lot of gear. He chose to carry the smallest bag. There was also no wheeled baggage cart to assist us. Then when we got to our room, he hastily gave us our 2 room keys, but did not explain how to lock the door to the back sitting area, which required us to tilt the handle up first before locking. We spent some time trying to figure that out, and then the room next to us had the same problem.
He was not welcoming and was not the first impression we wanted of this hotel. He was on his cell phone a lot during our stay.
However, the older gentleman at the front desk and all of the female staff members were wonderful!!
by A verified traveler
Posted 20 Sep 2024
I would have awarded five stars except for the fact that our room was the size of a walk in closet.
We tried to upgrade to a larger room but we’re unsuccessful.
Staff and location were excellent, however. Breakfast was superb.
by A verified traveler
Posted 7 Sep 2024 on Hotels
by A verified traveler
Posted 28 Aug 2024
Did not receive two twin beds that were separate but rather pushed together with king sheets, which is not what we needed. Way too expensive especially because we stayed in a garden unit, which is nice but not cool like the hotel itself. I wish breakfast had been served until 10:30 rather than 10 because I did an AM hike and was hoping to eat afterwards. Not sure about the golf course but yeah too expensive. We loved the neighbor cat though, very friendly!
