Ratings based on 30 Verified Reviews
4.4 Room cleanliness
4.0 Service & staff
4.1 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 25 May 2024
It was a clean hotel, 2 minutes' walk to the city center in Sivas. I spent 6 nights in this hotel.
But the staff spoke no English; communication was extremely difficult. And a lot was misunderstood about staying options, minibar costs, and overall accomodations. I found myself paying for things I didn't know they weren't included. It was not honest. It's a total rip-off.
Also, they did not accept payment in euros. They wanted Turkish lira, and as I didn't have it at the moment, they made me pay extra in Euro.
I don't think I'd stay again in this hotel. It's not the worst, I'm sure, but I wouldn't recommend it at all. It was very problematic since communication was extremely limited and the staff at the reception kept adding absurd expenses and laughing at each other as I paid them.
If I were in a city where English was common, I might have reported them to the authorities . But all I wanted was to attend to my business, get through my booking, and get the hell out of that place.
The city has many other hotels; I recommend that you look around before booking this hotel. I wouldn't stay in it again ---EVER!
by A verified traveler
Posted 25 May 2024
by A verified traveler
Posted 25 Aug 2023 on Hotels
Comment from Hotel Management
16 Jun 2024 by yönetici, Hotel Management
thank you:)
by A verified traveler
Posted 13 Jul 2022 on Orbitz
Its ok clean.
by A verified traveler
Posted 29 Sep 2021 on Hotels
Comment from Hotel Management
9 Jan 2022 by HALKLA İLİŞKİLER, Hotel Management
Thanks for staying with us. We appreciate your feedback!
by A verified traveler
Posted 6 Jan 2020
İt's central location and the friendly staff.all the major sites of interest within A5 minute walk.
Comment from Hotel Management
6 Jan 2020 by otel yönetim, Hotel Management
Thanks for staying with us. We appreciate your feedback!
by A verified traveler
Posted 1 Jan 2020
İdeally situated within easy reach of Siva's historic buildings and sites of interest.
Comment from Hotel Management
12 Jan 2020 by HALKLA İLİŞKİLER, Hotel Management
Thanks for staying with us. We appreciate your feedback! :)
by A verified traveler
Posted 17 Dec 2019 on Hotels
Complicated elevator system from street level to lobby to room level.
Only 1 bath towel for 2 people.
Otherwise value for money.
Comment from Hotel Management
12 Jan 2020 by HALKLA İLİŞKİLER, Hotel Management
Thanks for staying with us. We appreciate your feedback!
by A verified traveler from London Uk
Posted 7 Oct 2019
Great location and big room. Staff helpful despite having little English. Good value.
Comment from Hotel Management
12 Jan 2020 by HALKLA İLİŞKİLER, Hotel Management
Thanks for staying with us. We appreciate your feedback!
by A verified traveler
Posted 20 Sep 2019 on Hotels
room smelt of tobacci
