Ratings based on 327 Verified Reviews
4.4 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 21 Sep 2024
Lovely hotel in beautiful surroundings.
by A verified traveler
Posted 6 Jul 2024
Nice location but otherwise our expectations were not met. We made a reservation 5 months ago and were responsible for two other reservations but got a room that had a view of a wall and a bunch of parked bikes, not the park view we were promised. Our request for a nicer room was denied by the front desk.
Other things wrong: the hotel provided only a shower gel that was supposed to function as body wash, shampoo and conditioner. Although that may be typical at some hotels, I expect more from a luxury brand like Black Label. Worse, the shower had no shelf for our own soap, shampoo and conditioner, so they had to go on the floor, somewhat risky for us elderly. The toilet stall was poorly positioned at the foot of the bed rather than in the washroom. We were in room 501, maybe other rooms are better?
The hotel has an option for a 7 Euro refund if you sign up to forego towel replacement which we did not elect. Nonetheless, our towels were not replaced and when I stepped out of the shower I discovered my towel was still quite damp from the prior day. When I subsequently asked about the refund at the desk, I learned that the "refund" was in the form of a bar/restaurant voucher, which at that point was useless to us since we were checking out.
Speaking of the restaurant, we had planned to eat dinner there the first night of our stay, but after discovering that the menu was quite limited, we went to the nearby square where there were many options.
by A verified traveler
Posted 6 Apr 2024 on Hotels
by A verified traveler
Posted 3 Apr 2024 on Hotels
by A verified traveler
Posted 19 Mar 2024 on Hotels
by A verified traveler
Posted 14 Jan 2024 on Hotels
by A verified traveler
Posted 23 Nov 2023 on Hotels
by A verified traveler
Posted 20 Nov 2023 on Hotels
by A verified traveler
Wonderful relaxing stay
Posted 16 Aug 2023 on HotelsEverything was fine, wonderful breakfast, stylish and renovated rooms, nice park and the old city center around the hotel. Entrance to private underground parking is a bit tricky - please make sure you understand how to get in
Comment from Hotel Management
30 Aug 2023 by Team Merici, Hotel Management
Hello, thank you for this fantastic review. How nice to read that you were so enthusiastic about your stay at Merici Hotel; this makes us happy! Too bad you were not satisfied with the parking, on our website there is a detailed description of how the parking works, perhaps useful for next time. Will you come again soon? We would love to! Love, Team Merici
by A verified traveler
Posted 23 Jun 2023
Property was excellent in terms of quality, cleanliness and staff. Overpriced for breakfast!
Parking is available for a price but challenging.
