Ratings based on 310 Verified Reviews
4.3 Room cleanliness
4.4 Service & staff
3.8 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 18 Nov 2024
Nice decor. No elevator. Ceiling fan was nice to have. The included breakfast was medium. The bathroom was very small made even smaller as the toilet was placed in a diagonal position. The hotel parking was not clear, upon check in we were not asked if we had parking to validate which resulted in us parking in the wrong lot and paying extra for it. Overall, the name speaks for itself medium but romantic.
Comment from Hotel Management
19 Nov 2024 by medium hoteles, Hotel Management
Thank you for your feedback. Although we did not meet your expectations, we appreciated your positive evaluation on the special charm of the hotel. We regret that your experience was not up to your needs. The hotel does not have a lift, as indicated in all the descriptions on the various sales channels at the time of booking. We are sorry for the inconvenience this may have caused you. We take note about your comments that will help us to improve our service. We hope to have a new opportunity in the future of welcomeing you again. Regards. hotel medium romantic
by A verified traveler
Posted 27 Oct 2024
It was a beautiful small town close to restaurants and small markets.
Comment from Hotel Management
29 Oct 2024 by medium hoteles, Hotel Management
Thank you for your feedback. We are delighted to know you enjoyed your stay and our perfect location. We hope to welcome you again in the future. Best regards. hotel medium romantic
by A verified traveler
Posted 17 Oct 2024
What a gem in a great location. The staff was amazing from check in to dining to bar service to housekeeping to check out. Everyone was happy and helpful. If they were faking it they did a great job! Haha. We loved the decor the art and all the seating areas. Thanks to all great management!
Comment from Hotel Management
17 Oct 2024 by medium hoteles, Hotel Management
Many thanks for your great feedback. Glad to know you had a nice time and you enjoyed the special charm of the hotel and our perfect location. Thank you for mentioning the kindness of our staff. It will be a pleasure for the whole team to welcome you again in your next trip to Sitges. Best regards. hotel medium romantic
by A verified traveler
Posted 15 Oct 2024
What a lovely hotel. The reception staff were so welcoming and friendly. The gentleman on the bar was just lovely and the breakfast is amazing. Will most definitely go back.
Comment from Hotel Management
16 Oct 2024 by medium hoteles, Hotel Management
Thank you for your feedback. We are pleased to know you had a lovely time and you will return. Hope to seeing you back very soon. Regards. hotel medium romantic
by A verified traveler from Boston
Posted 30 Sep 2024
The Hotel Tomantic is a beautiful old hotel housed in an historic in-town villa previously owned and lived in by an old aristocrat family. The ground floor public spaces and rear garden are just lovely. The rooms are stately and understated. Clean and neat. Will stay again.
Comment from Hotel Management
1 Oct 2024 by medium hoteles, Hotel Management
Thank you for your great feedback. We are pleased to hear you had a lovely time with us and you will return. We look forward to seeing you again very soon. Best regards. hotel medium romantic
by A verified traveler
Posted 22 Sep 2024
had a lovely time The staff are always very nice and the breakfast and bar and garden are excellent If you have knee issues its best to ask for a room not beyond the 2nd floor as no lift. On this occasion our bathroom room 301 was rather on the small side for a room that sleeps 3 Otherwise another fantastic stay
Comment from Hotel Management
25 Sep 2024 by medium hoteles, Hotel Management
Thank you so much for your great feedback. Glad to hear that once again you had a fantastic stay with us. We hope to seeing you again soon. Best regards. hotel medium romantic
by A verified traveler
Posted 21 Sep 2024
Was able to check in early. Simple room but that’s all we needed. Easy walk to shops and beach!
Comment from Hotel Management
23 Sep 2024 by medium hoteles, Hotel Management
Thank you for your feedback. We are glad to know you enjoyed your stay with us. We look forward to welcome you again very soon. Best regards. hotel medium romantic
by A verified traveler
Just great
Posted 12 Sep 2024 on HotelsIt is a brilliant hotel, in a grand old
house beautifully restored, spacious clean and welcoming. Great price definitely coming back.
Comment from Hotel Management
17 Sep 2024 by Medium Hoteles, Hotel Management
Thank you so much for such fantastic feedback. We are pleased to hear you had a great time and you will return. We hope to welcome you again very soon. Best regards. hotel medium romantic
by A verified traveler
Posted 7 Sep 2024 on Hotels
Comment from Hotel Management
10 Sep 2024 by Medium Hoteles, Hotel Management
Thank you for your evaluation. Best regards. hotel medium romantic
by A verified traveler
Posted 7 Sep 2024
Comment from Hotel Management
10 Sep 2024 by Medium Hoteles, Hotel Management
Thanks for your feedback. Hope to seeing you again soon. Regards. hotel medium romantic
