Ratings based on 156 Verified Reviews
3.6 Room cleanliness
3.8 Service & staff
3.5 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 11 Aug 2024 on Hotels
I was told the check-in time would be 14:00 and it turned out to be 15:00, and the room was lacking tissues in the dispenser and was quite hot. But the location is stellar, so overall I really appreciated my stay.
by A verified traveler
Posted 11 Aug 2024
Great hotel
by A verified traveler
Posted 8 Jul 2024 on Hotels
Overall our stay was very enjoyable, and I will more than likely go back. However, after arriving at 1am due to a delayed flight we fell into a very comfortable bed only to be rudely woken at 5.30am by the sound of banging doors which shook the building. The doors continued to slammed 2 hrs or so. Looking down into the hotel carprk a dozen or so licra clad cyclist were unloading bikes from 2 vans. The door banging then began to make sense as EVERYONE knows how selfish, arrogant, and I'll mannered cyclists are. I believe if a night porter or similar had been situe the arrogance of the cyclists could have been addressed.
by A verified traveler
Posted 30 Jun 2024
by A verified traveler
Disappointed 😞
Posted 6 Jun 2024 on HotelsGreat location with stunning views but the hotel was very tired. Even though there was drinks facilities they were very limited. It consited of a kettle that you had to plug in at floor level, 1 tea bag, a selection of coffee 3 sachets and no milk.
The mini bar was a fridge that wasn't plugged in. The jacuzzi bath was huge but took forever to fill and came with no instructions.
The toilet was useless at flushing. The buttons were missing to flush.
1 pillow each and just 1 thin sheet for bedding.
We had booked the honeymoon suite too has it was my husbands 50th.
by A verified traveler
Posted 24 May 2024
The view was amazing. The staff were very abrupt and unhelpful. There was no spa or roof terrace as advertised
by A verified traveler
Posted 4 Feb 2024
No one there to check me in. There is zero signage for late check in. If it wasn’t for the sweetest French couple trying to check in at the same time, I would have never been able to figure out what to do. Definitely will have to improve on my language skills.That said it may be partly my fault but I feel like the hotel could use some help in the information department.
by A verified traveler
Posted 2 Oct 2023 on Hotels
Lovely room with a view. Right at the edge of town with easy walk to all shops and restaurants. We already booked a return.
by A verified traveler
Posted 1 Sep 2023 on Hotels
by A verified traveler
Great location, hotel a bit run down
Posted 7 Jul 2023 on HotelsFantastic location and views in a nice stone building standing literally above the river. We had superior double with view right over river to the rock. The room had no aircon but the ceiling fan worked well to keep the room cool. Room itself a bit disappointing, overall cleanliness was OK but the floor, windows and shower grout looked like it needed a good clean. Public areas of the hotel also seemed slightly grubby and unloved. Public car park right outside the hotel, which was busy and if this was full up I am not sure how easy it would be to find other parking nearby. Continental breakfast reasonably good.
