Ratings based on 221 Verified Reviews
4.4 Room cleanliness
4.2 Service & staff
4.0 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
fantastic
Posted 3 Oct 2021 on Hotelsthe gentleman on reception was fantastic, he helped me with all of my queries
by A verified traveler
Posted 2 Aug 2021
Unfortunately it didn’t live up to the pictures. Some of the staff was unfriendly and unhelpful. The bathroom hadn’t been fully cleaned. A disappointment all around.
by A verified traveler
Posted 2 Sep 2020 on Hotels
by A verified traveler
Excellent Stay
Posted 2 Feb 2020 on HotelsWe stayed here as part of a ten day tour around North Italy and were not disappointed. Rooms were clean, spacious and modern. Breakfast was lovely and so was the area overlooking the lake - very relaxing. We walked into Sirmione old town within around 10 minutes too. This is a great hotel and such good value. We're tempted to go back this summer too!
by A verified traveler
Posted 23 Oct 2019 on Hotels
by A verified traveler
Simple, free parking, 10-15 min walk to castle
Posted 13 Oct 2019 on Hotels-Easy to find & has a small lot with free parking. If it gets full, they collect keys & allow double-parking & will move cars as needed
-Easy check in, good service
-Room was simple & clean, except for the floor which I feel never got cleaned. My feet were filthy after a shower.
-Bathroom clean & simple, but shower was VERY small. Like another hotel on our trip, it had just enough room to stand & turn in.
-The A/C worked well, but shut off sometime during the night & I woke up hot & had to turn it back on. Not sure if it was user error or not! :)
-There is no elevator & I believe all/most rooms are upstairs. They offered to help with luggage but my husband took care of the bags.
-One thing we didn’t like was that they didn’t have an iron on site! They stated due to fire hazard, but it was rough for us as we had to resort to some creative hair dryer/flat iron combinations to have wearable dress shirts for our day/night out with clients.
-Mosquitos were bad in Lake Garda all over. we got bit in the chairs by the lake and the dining area. We didn’t have any issues in our room, though. The dock and chairs near the lake would have been really nice if the mosquitos hadn’t been so bad. Not the hotel’s fault, just didn’t get to enjoy what they offered.
-Free breakfast was pretty good - lots of options like eggs, something bacon-ish, cereals, breads, fruits, meats, cheeses, etc. The espresso was good & servers were nice.
-The walk to the castle was about 10-15 min
by A verified traveler
Posted 1 Oct 2019 on Hotels
Amazing location, modern clean
by A verified traveler from Rancho Santa Margarita, California
Posted 16 Sep 2019
Beautiful location! Walking distance to downtown and restaurants. Staff was very friendly and helpful. Room was clean and well appointed. I would definitely recommend.
by A verified traveler
Posted 13 Sep 2019
by A verified traveler
Great location and service
Posted 30 Jul 2019 on HotelsReally enjoyable stay. Staff really friendly and helpful. Location on lakeside and proximity to Sirmione idea'. Great place to relax unwind and enjoy the lake.