Ratings based on 984 Verified Reviews
4.7 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 26 Dec 2024
Friendliness, spacious, cleanliness and hospitality.
by A verified traveler
Posted 16 Dec 2024
Comment from Hotel Management
16 Dec 2024 by Jackie Z. - Operations Administrator, Hotel Management
Chance, thanks for the 5-star review! We hope that you will be back to see us again soon - until then, rock on!
by A verified traveler
Posted 13 Dec 2024
The shower pressure was lacking, but overall great place
Comment from Hotel Management
13 Dec 2024 by Jackie Z. - Operations Administrator, Hotel Management
Thank you for taking the time to leave us a review, Jeremy. We hope that your next experience with us is worthy of 5 stars. Thank you for visiting and we hope you'll return very soon. Until then, have a great day!
by A verified traveler
Posted 11 Dec 2024
Limited dinning, smoking in casino
Comment from Hotel Management
12 Dec 2024 by Jackie Z. - Operations Administrator, Hotel Management
Hi Pat, thank you for taking the time to leave a review. We take reviews seriously, and with that said, we’ll strive to bring your opinion up to five stars during your next visit. We do hope to see you again soon!
by A verified traveler
Posted 11 Dec 2024
Very cool old historic building with a fun rocker vibe!
Comment from Hotel Management
11 Dec 2024 by Jackie Z. - Operations Administrator, Hotel Management
Hi Brenda. Thank you so much for the five-star rating! We're thrilled to hear you enjoyed your visit and we hope to welcome you back again soon for another amazing experience.
by A verified traveler from des Moines
Posted 11 Dec 2024
Comment from Hotel Management
11 Dec 2024 by Catherine Rinker , Hotel Management
Kary, thank you for taking a moment to rate your experience with in October. I am sorry we fell short of your expectations. I was hoping to get a few more details so that I may address your concerns.
by A verified traveler
Posted 8 Dec 2024
Comment from Hotel Management
9 Dec 2024 by Jackie Z. - Operations Administrator, Hotel Management
Sharon, thanks for the review. We're glad to see that you had a great visit, and we know your next one will be even better. Until then, rock on!
by A verified traveler
Posted 6 Dec 2024
Comment from Hotel Management
9 Dec 2024 by Jackie Z. - Operations Administrator, Hotel Management
Richard, thanks for the review. We're glad to see that you had a great visit, and we know your next one will be even better. Until then, rock on!
by A verified traveler
Posted 6 Dec 2024
💯
Comment from Hotel Management
9 Dec 2024 by Jackie Z. - Operations Administrator, Hotel Management
Roberto, thanks for the review. We're glad to see that you had a great visit, and we know your next one will be even better. Until then, rock on!
by A verified traveler
Posted 5 Dec 2024
The building is beautiful and the rooms are spacious highlighting the architectural aspects of the building. It would have been nice to have parking specifically for hotel guests.
Comment from Hotel Management
5 Dec 2024 by Catherine Rinker , Hotel Management
Thank you so much. We have such a unique building and to hear from our guests makes us proud. I understand parking can be a bit tricky and I apologize for any inconvenience. We do have luggage service available if this is something you would like to take advantage of. We hope to see you again soon.
