Ratings based on 231 Verified Reviews
3.9 Room cleanliness
3.9 Service & staff
4.0 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 15 Sep 2024
Comment from Hotel Management
16 Sep 2024 by G . M , Hotel Management
Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincer
by A verified traveler
Posted 15 Jul 2024
Its a basic place to sleep and leave. No breakfast or etc. Very basic
Comment from Hotel Management
19 Jul 2024 by G . M , Hotel Management
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerel
by A verified traveler
Posted 13 Jul 2024
Comment from Hotel Management
6 Aug 2024 by G . M , Hotel Management
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerel
by A verified traveler
Posted 12 Jul 2024
Comment from Hotel Management
6 Aug 2024 by G . M , Hotel Management
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerel
by A verified traveler
You might go home w/ pets. Never again!
Posted 4 Jun 2024 on HotelsI'd been here a year before and was actually impressed. We checked in at 11 PM and the a/c was completely off. I could overlook that, since we came in late. It took about 3 hrs to cool off. Until then, we were miserable waiting, it had been about 98° that day.
I ended up killing a roach and there was a nail clipping on floor. Didn't find the roach trap til I went to move the chair to get better pic. I just noticed there seems to be rat poop!
At checkout my sister asked lady at front desk if we could have a courtesy hour and she said yes. At 11:05 the mgr comes and tells my sister we have to leave. I went to front desk and lady wouldn't come out. Mgr said no we had to leave. I let him know that I killed a roach for him. All he said was thank you.
Comment from Hotel Management
5 Jun 2024 by G . M , Hotel Management
Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincer
by A verified traveler
Posted 10 Apr 2024
Nice
Comment from Hotel Management
5 Jun 2024 by G . M , Hotel Management
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerel
by A verified traveler
Posted 7 Apr 2024
Comment from Hotel Management
5 Jun 2024 by G . M , Hotel Management
Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincer
by A verified traveler
Posted 2 Apr 2024 on Travelocity
Comment from Hotel Management
3 Apr 2024 by G . M , Hotel Management
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerel
by A verified traveler
Great affordable spacious room
Posted 18 Mar 2024 on HotelsIt was perfect for our one night stay. Clean and affordable. Nice staff. Pet friendly dogs up to 20ibs. Non-smoking room was spacious with King bed and sofa.
Comment from Hotel Management
20 Mar 2024 by G . M , Hotel Management
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerel
by A verified traveler
Not recommended.
Posted 11 Mar 2024 on HotelsAs being one of the only hotels in sinton I have stayed at this hotel prior but this place has gone down hill. I will never be staying here again. The mattresses are hard as a rock, blankets had cigarette burns and looked very old and dingy. The couch looked dirty with dirt stains and grease. The tub had rust stains and no slip resistant bottom which cause me to slip out of the tub and hit the toilet. Water pressure almost nonexistent. Furniture looked old with scratched and very worn out. Room smelt muggy and stale. Front desk was a quick check in which was nice, but not very friendly. Bummer is town lacks other options.
Comment from Hotel Management
11 Mar 2024 by G . M , Hotel Management
Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincer
