Ratings based on 212 Verified Reviews
4.3 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 2 Jan 2025
Property never shown to us. Unable to locate silverware. One of 2 ac units did not work. No washer as advertised. No swimming pool as advertised. Special code for beach & gate entrance never given. Bathroom door broken. Needs more clothes storage for extended stay.
Many issues could be resolved with proper unit personal show-around.
Management needs to focus on customer service rather than Christmas parties.
by A verified traveler
Posted 2 Jan 2025
Clean
by A verified traveler
Posted 26 Dec 2024
Its great..!
by A verified traveler
Posted 15 Dec 2024
Entrance and access communication can improve
by A verified traveler
Posted 20 Nov 2024
Blue Bay resort is a great place to stay. The Lodge is ok, could be better
by A verified traveler
Posted 3 Sep 2024
Received proper documents for check in. Was simple to access the key card. We had a bit of difficulty finding the office but it worked out.
Only hiccup was our room wasn’t ready until 4:00PM. Was quite hot and we wanted to get inside seeing check in was 3:00PM.
by A verified traveler
Posted 1 Sep 2024
Altough i am vip member i never receive the benefits as a vip member
Comment from Hotel Management
20 Sep 2024 by Blue Bay Lodges Team, Hotel Management
Apologies for not providing the VIP benefits. We are working to avoid this issue in the future and appreciate you bringing it to our attention!
by A verified traveler
Posted 9 Aug 2024
This property was very clean. There was a woman in the front office when we arrived that was nice. But a couple hours later no on was around. I had the impression when I booked here that the beach was close by, but it’s not. The walk was far with no shade, so it was not possible for my 80 year old grandparents to complete it. There weren’t any signs on the road indicating you were in the right path. Since most restaurants appeared far we had to order a taxi to get dinner which was expensive. The property is quiet which was a plus. It had AC and a coffee machine, but otherwise pretty basic.
by A verified traveler
Posted 22 Jul 2024
by A verified traveler
Posted 29 Jun 2024
Good place
