Ratings based on 984 Verified Reviews
3.9 Room cleanliness
3.9 Service & staff
3.8 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 15 Nov 2024
by A verified traveler
Posted 11 Nov 2024
Accessible to MRT and public bus, but the bed, toilet, bathroom and ward robe means all the amenities already need to upgrade for customers satisfaction and convenience. Thanks.
by A verified traveler from Hocking
Posted 7 Nov 2024
by A verified traveler
Posted 30 Oct 2024
Insides are old, carpet has a musky smell. Bottle water not provided but they give you a glass bottle to fill up water although you have to go to the pool level to get to the dispenser. Tv in my room was not working. But I guess that is why the pricing is cheap, so it is fair.
by A verified traveler
Posted 26 Oct 2024
by A verified traveler
Posted 22 Oct 2024
The hotel staffs are super friendly and helpful. The hotel lobby is very nice and clean with good dining options available inside the hotel. The biggest disappointment was the room. It was very dated. The bathroom is very small with limited amenities. It only has 2 bath towels and a floor matt. The balcony is small. You can’t even put a chair out there. It’s more like a Juliet balcony. The refrigerator, the toilet and the AC all had issues. The rooms definitely need some work. However, I still gave 4 stars for the staffs and the cleanliness.
by A verified traveler
Posted 5 Oct 2024
A good location just across the road from the Singapore River Quayside area which has lots of lovely restaurants. The rooms are ok, a little dated but the bed was comfortable and the room was clean. The bathroom had an over the bath shower which some might find difficult if you have mobility issues. The breakfast was ok but nothing to shout about. We did not try the on site restaurant's for an evening meal. The swimming pool is small but has a nice warm jacuzzi and a few sunbeds. To be honest we were a little disappointed in this hotel, it certainly looked much better on the photographs on the booking website.
by A verified traveler
Great Staff and Great Location
Posted 8 Aug 2024 on HotelsVery friendly and helpful staff! I was helped a lot with my busy schedule by Alfred who assisted with me juggling travelling back and forth and staying throughout a week. Easy to get Grabs (Uber) to pickup from hotel and a short walk to Chinatown or a few other Hawker Centres to get some good food.
Comment from Hotel Management
16 Aug 2024 by Front Office Manager, Hotel Management
Dear Guest,Thank you for your kind review! We are delighted to hear that our staff, especially Alfred, was able to assist you with your busy schedule and make your stay more manageable. It is great to know that you found our location convenient for getting around and enjoying the local food scene.We appreciate your feedback and look forward to welcoming you back on your next visit!
by A verified traveler
Posted 1 Aug 2024
Nice and convenient location. Great that rooms have balconies. Good selection of food for breakfast. Very nice and helpful staff.
Comment from Hotel Management
3 Aug 2024 by Front Office Manager, Hotel Management
Dear Marta,Thank you for your wonderful review! We're delighted to hear that you enjoyed our convenient location, the balconies in our rooms, and the breakfast selection. It's also great to know that our staff's helpfulness made a positive impression on your stay.We look forward to welcoming you back for another enjoyable experience.
by A verified traveler
Singapore Break
Posted 17 Jul 2024 on HotelsComment from Hotel Management
22 Jul 2024 by Front Office Manager, Hotel Management
Thank you for your review! We hope you had an enjoyable stay with us despite the rating. If there is anything else you would like to comment, please do not hesitate to contact us directly. We look forward to welcoming you back soon!
