Ratings based on 1,062 Verified Reviews
4.5 Room cleanliness
4.4 Service & staff
4.1 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 7 Sep 2024
The room was very clean and very quiet. The bed was very comfortable and I liked that they had the extra sofa bed option for a third person. Many hotels are getting lazy about cleaning hotel rooms daily, but they did a great job of keeping it clean every day. The price was on the high side but it was worth being comfortable and having the convenience of being so close to the shopping mall. The staff was helpful and I never found myself having to wait long to get help. Also, the staff gave us accurate information which was a big help. There was some water leak near the refrigerator, and I would see water in the safe and on the counter, which gave the room a musty smell. That was the only down side. The breakfast at the hotel is really good and worth the extra money. Room has free espresso, tea, coffee, and water. Also they have a gym which we used. I read about robots delivering stuff to the rooms. I never experienced that, they helped us directly every time. I went here because Expedia recommended it. My husband was worried it wouldn't be good. Overall , I would stay there again, and I am pretty picky.
by A verified traveler
Posted 7 Sep 2024
by A verified traveler
Posted 6 Sep 2024
by A verified traveler
Posted 3 Sep 2024
The location was great but this is definitely a budget hotel.
Comment from Hotel Management
7 Sep 2024 by Aliff Ajis, Hotel Management
Hi Tyler,Thank you for the review. Indeed we are centrally located among the bustling streets of Orchard Road, which is what most of our guests love about our hotel. Kind regards,Aliff AjisMarketing Manager
by A verified traveler
Posted 2 Sep 2024
by A verified traveler
Posted 28 Aug 2024
It’s our second time staying at Yotel and definitely not the last.
Comment from Hotel Management
1 Sep 2024 by Aliff Ajis, Hotel Management
Hi Jhozanne,Thank you for taking the time to rate us. We are glad to know that you had a good stay in general based on your ratings.Kind regards,Aliff AjisMarketing Manager
by A verified traveler
Posted 28 Aug 2024
Loved everything about this hotel!! It was central to everything and the staff were amazing!! Would stay here again!!
Comment from Hotel Management
1 Sep 2024 by Aliff Ajis, Hotel Management
Hi Jatinder, Thank you for your kind review. We are glad that you had a comfortable stay with us. The crew takes pride in ensuring the best experience for our guests and we can't wait to have you return for another great stay soon!Kind regards,Aliff AjisMarketing Manager
by A verified traveler
Posted 26 Aug 2024
My daughter and I stayed at the Yotel for two weeks during our visit to Singapore (5-18 August). It is very conveniently placed for the MRT and all the shops and restaurants on Orchard and Scotts Roads. The room was very clean; my only criticism being that as there were two of us, there was limited storage and hanging space. The staff, both at reception and the cleaners, were very helpful and friendly. The pool was lovely, albeit a bit small, but it was lovely to spend time in it. I would definitely stay there again, but book a bigger room if there were more than two people. I was able to book a late check-out on our departure day for a reasonable fare. I highly recommend doing this if you have a late departure from the airport, as this enabled us to do some sightseeing before coming back to the hotel and doing some final packing and to have a shower before departing for the airport.
Comment from Hotel Management
1 Sep 2024 by Aliff Ajis, Hotel Management
Hi Alexandra,Thank you for sharing your experience! We're thrilled that you and your daughter enjoyed your stay at YOTEL Singapore, especially our convenient location and the cleanliness of the room. We appreciate your feedback regarding the storage space and will take that into consideration. It's great to hear that our staff were helpful and that you found our pool enjoyable.We look forward to welcoming you back in the future, and booking a bigger room sounds like a great idea for your next stay.Kind regards, Aliff Ajis Marketing Manager
by A verified traveler
Posted 25 Aug 2024
An excellent location, small but comfortable rooms, and great staff
Comment from Hotel Management
26 Aug 2024 by Aliff Ajis, Hotel Management
Hi Jon,Thank you for the review. We are glad that our hotel's premium location was one of the few aspects that you like about YOTEL.Kind regards,Aliff AjisMarketing Manager
by A verified traveler
Posted 24 Aug 2024
Great location, close to mrt l, lots of shops and restaurants close by. Pool was a plus.
