Ratings based on 40 Verified Reviews
4.1 Room cleanliness
4.2 Service & staff
4.4 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 21 Nov 2024
Loved WINK
by A verified traveler
Posted 12 Jun 2024
My friends and I appreciated the idea of a hostel and we have stayed in them before as they’re a great way to save money. However, this hostel is overpriced for the facilities they offer. The bathroom lacks privacy as the women’s shower doors are practically see-through and there’s an open window that directly faces another building’s window. The shower tiles and bathroom floor weren’t very clean. There’s a common bathroom with four stalls shared by the entire hostel. The bunks beds themselves weren’t terrible, but the carpet was dirty and had toenails on it. The staff asks you to keep your door open for a portion of the day to circulate the air, but this means your belongings are exposed while you are gone for the day. The complimentary breakfast is simply toast and cereal. Overall, the location is decent but I would recommend finding different accommodations.
Comment from Hotel Management
10 Jul 2024 by Wink SG Capsule Hostel, Hotel Management
Dear Aarti ,Thank you for taking the time to share your feedback about your recent stay at Wink McCallum. We are thrilled to hear that you have had multiple enjoyable experiences with us.Your feedback is duly noted, and we apologize for any inconvenience this may have caused. We are continuously working to maintain a high standard especially with the number of guests we receive. We will address this issue promptly to ensure a better experience for you and our other guests. Please kindly approach our staff at reception should you need any assistance.We are sorry to hear about the experience and that we did not meet your full expectations.We work really hard to give our guests the finest experience possible, so comments like yours are truly rewarding to hear.We will convey your feedback with our management.We are delighted to have you as a returning guest, and your loyalty means a lot to us. Should you have any further comments or suggestions, please do not hesitate to reach out to us. We look forward to welcoming you back to Wink in the future.Best regards,The Wink Team
by A verified traveler
Posted 5 Jun 2024 on Hotels
Comment from Hotel Management
10 Jul 2024 by Wink SG Capsule Hostel, Hotel Management
Dear Sikder Monoare,Thank you for staying at Wink SG.We hope to have the chance to welcome you again!Thank you!Sincerely,Wink SG Capsule Hostel
by A verified traveler
Posted 3 Jun 2024
Eric was rude.
Comment from Hotel Management
10 Jul 2024 by Wink SG Capsule Hostel, Hotel Management
Dear ailyn,Thank you for taking the time to share your feedback about your recent stay at Wink McCallum. We are thrilled to hear that you have had multiple enjoyable experiences with us.Your feedback is duly noted, and we apologize for any inconvenience this may have caused. We are continuously working to maintain a high standard especially with the number of guests we receive. We will address this issue promptly to ensure a better experience for you and our other guests. Please kindly approach our staff at reception should you need any assistance.We are sorry to hear about the experience and that we did not meet your full expectations.We work really hard to give our guests the finest experience possible, so comments like yours are truly rewarding to hear.We will convey your feedback with our management.We are delighted to have you as a returning guest, and your loyalty means a lot to us. Should you have any further comments or suggestions, please do not hesitate to reach out to us. We look forward to welcoming you back to Wink in the future.Best regards,The Wink Team
by A verified traveler
Posted 30 May 2024
Comment from Hotel Management
10 Jul 2024 by Wink SG Capsule Hostel, Hotel Management
Dear Avegail ,Thank you for staying at Wink SG.We hope to have the chance to welcome you again!Thank you!Sincerely,Wink SG Capsule Hostel
by A verified traveler
Posted 23 May 2024
it’s ok convenient place to be in
Comment from Hotel Management
10 Jul 2024 by Wink SG Capsule Hostel, Hotel Management
Dear Val ,Thank you for staying at Wink SG.We are so happy that you enjoyed your stay with us!We’re really grateful and appreciate you taking the time to share your experience with us.We will convey your feedback to our management.We hope to have the chance to welcome you again!Thank you!Sincerely,Wink SG Capsule Hostel
by A verified traveler
Posted 7 Apr 2024 on Hotels
Comment from Hotel Management
19 Apr 2024 by Wink SG Capsule Hostel, Hotel Management
Dear Odin,Thank you for staying at Wink SG.We hope to have the chance to welcome you again!Thank you!Sincerely,Wink SG Capsule Hostel
by A verified traveler
Posted 27 Mar 2024 on Hotels
Comment from Hotel Management
19 Apr 2024 by Wink SG Capsule Hostel, Hotel Management
Dear Gabriel,Thank you for staying at Wink SG.We hope to have the chance to welcome you again!Thank you!Sincerely,Wink SG Capsule Hostel
by A verified traveler
Posted 24 Mar 2024
Excellent location and very helpful staff
Comment from Hotel Management
19 Apr 2024 by Wink SG Capsule Hostel, Hotel Management
Dear Turgay,Thank you for staying at Wink SG.We are so happy that you enjoyed your stay with us!We’re really grateful and appreciate you taking the time to share your experience with us.We will convey your feedback to our management.We hope to have the chance to welcome you again!Thank you!Sincerely,Wink SG Capsule Hostel
by A verified traveler
Posted 14 Mar 2024
Good
Comment from Hotel Management
19 Apr 2024 by Wink SG Capsule Hostel, Hotel Management
Dear Andria,Thank you for staying at Wink SG.We are so happy that you enjoyed your stay with us!We’re really grateful and appreciate you taking the time to share your experience with us.We will convey your feedback to our management.We hope to have the chance to welcome you again!Thank you!Sincerely,Wink SG Capsule Hostel
