Ratings based on 10 Verified Reviews
4.8 Room cleanliness
4.0 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 26 Aug 2024
Super convenient, with loads nearby, and the staff were helpful and friendly.
Comment from Hotel Management
27 Aug 2024 by Wilby Central Management, Hotel Management
Dear Joshua, Thank you for sharing your feedback with us. We are delighted to hear that you found our location convenient and our friendly staff helpful. We hope to welcome you back in the future!
by A verified traveler
Posted 19 May 2023
Almost everything is pleasant, great serviced apartment experience. Weekdays complimentary breakfast with variety.
Comment from Hotel Management
23 May 2023 by Wilby Central Management, Hotel Management
Dear Coral,Thank you for staying with us! You are a wonderful guest and we hope and look forward to serving you again on your next visit!
by A verified traveler
Posted 4 Jan 2023
Comment from Hotel Management
11 Jul 2023 by Wilby Central Management, Hotel Management
Dear Victoria,Dear Coral, Thank you for staying with us! You are a wonderful guest and we hope and look forward to serving you again on your next visit!
by A verified traveler
Posted 30 Dec 2022
Overall location is good. But the amenities are lacking.
- Bathroom was very small and cheap. Almost no counter space to put anything, and the faucet was awkwardly located at the edge, making washing hands very inconvenient.
- The bath tub was old, and hot water wasn’t hot enough to make a hot bath. The drain stopper constantly fell off.
- Few outlets, hard to charge everything at once.
Facilities
- The jacuzzi was badly maintained. Jet didn’t work, many dead leaves and bugs floated in it. Water was only lukewarm.
- It was clear that nobody uses the sauna. The rooms were bone dry and didn’t turn on.
Overall, it was just OK. The overall lackluster amenities, especially the tiny old bathroom, don’t make me want to book them again.
Comment from Hotel Management
11 Jul 2023 by Wilby Central Management, Hotel Management
Dear Donny,Thank you for providing your feedback to us. We are sorry to learn of your experience during your stay and rest assured that we have investigated the concerns you have raised. We truly appreciate you taking the time to provide your feedback as it allows us the opportunity to take corrective actions and identify areas where customer service levels may be improved. We will strive to better meet the needs of our customers and hope to be given the opportunity to serve you again.
by A verified traveler
Posted 18 May 2022 on Orbitz
Definitely my go to for Singapore stops. Super helpful staff. Great amenities. Location is perfect for dining and shopping
Comment from Hotel Management
11 Jul 2023 by Wilby Central Management, Hotel Management
Dear Mitchell,Thank you for staying with us! You are a wonderful guest and we hope and look forward to serving you again on your next visit!
by A verified traveler
Posted 24 Aug 2024
Clean room, good breakfast and family friendly
Comment from Hotel Management
26 Aug 2024 by Wilby Central Management, Hotel Management
Dear Momoe, Thank you for sharing your review of your recent stay at Wilby Central! Your feedback and comments are valuable to us and we look forward to welcoming you back again!
by A verified traveler
Posted 16 Aug 2024
今までシンガポールで色々なサービスアパートメントを利用していますが、こちらの清潔度と交通機関のアクセスは最高です。次回も利用したいと思っています。
Comment from Hotel Management
16 Aug 2024 by Hotel Management, Hotel Management
Dear Tomoko,Thank you for sharing your review on your recent stay at Wilby Central! We are delighted to have you as our valued guest. At Wilby Central, we pride ourselves on our hospitality, and we are delighted to know that you had an enjoyable stay. Your feedback and comments are valuable to us and we look forward to welcoming you back again!Yours faithfully,Wilby Residences Management
by A verified traveler
Posted 23 May 2024
Comment from Hotel Management
16 Aug 2024 by Hotel Management, Hotel Management
Dear Daisuke, Thank you for choosing to stay with us! We are delighted to have you as our valued guest and we look forward to welcoming you back again!Yours faithfully,Wilby Residences Management
by A verified traveler from Julianadorp
Posted 13 May 2024
Het appartement had alles wat je nodig had. De liggen was heel centraal.
Comment from Hotel Management
14 May 2024 by Wilby Central Management, Hotel Management
Dear Erika, Thank you for taking the time to share your feedback! We're thrilled to hear that the apartment had everything you needed and that you found the location to be very central. Your satisfaction is our top priority, and we're glad to know that we were able to meet your expectations.We hope to welcome you back in the future!
by A verified traveler
Posted 9 Jul 2023 on Hotels
Comment from Hotel Management
11 Jul 2023 by Wilby Central Management, Hotel Management
Dear Hiroaki-san,Thank you for staying with us! You are a wonderful guest and we hope and look forward to serving you again on your next visit!
