Ratings based on 388 Verified Reviews

4.0 out of 5
91% of guests recommend
4.2 Room cleanliness
4.1 Service & staff
3.9 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

Posted 14 Nov 2024
Accessible to any transportation and food. The room was clean and tidy. Staff were friendly and assistive. We really appreciated letting us for early check-in upon our early arrival time. Our room has no windows which is not a safe in case of emergency. There were only bath towels, no face towels , no tissue box. Overall , we were comfortable and safe. Thanks …
Comment from Hotel Management
14 Nov 2024 by Alycia, Hotel Management
Dear Teresa, Thank you so much for taking the time to write a review and we noted on your feedback. We do look forward in the hope of being able to welcome you back into your next future trips.
4 out of 5
by A verified traveler

Posted 9 Nov 2024
Staff was friendly and nice. Check in and check out were smooth and efficient. Room was clean There was no air conditioning in the corridor but that in the room was excellent. Overall our stay at the hotel was satisfactory. However , including the fees charged by Expedia, it's a bit pricy
Comment from Hotel Management
11 Nov 2024 by Alycia, Hotel Management
Dear Yiu Cho, Thank you for taking time to leave us a fantastic review. We are so happy to see you have thoroughly enjoyed your stay with us. We do look forward in the hope of being able to welcome you back into your next future trips.
5 out of 5
by A verified traveler

Posted 19 Oct 2024
Comment from Hotel Management
19 Oct 2024 by Alycia, Hotel Management
Dear Matthew, Thank you for taking time to leave us a review. We felt elated that you have thoroughly enjoyed your stay with us. We do look forward in the hope of being able to welcome you back into your next future trips.
5 out of 5
by A verified traveler

Posted 17 Sep 2024
Love it
Comment from Hotel Management
17 Sep 2024 by Mel, Hotel Management
Dear Niza Binti,Thank you so much for taking the time and posting a fantastic review! We are so happy that you enjoyed your stay at the Summer View Hotel. We do look forward in the hope of being able to welcome you back into your next future trips.
5 out of 5
by A verified traveler

Posted 11 Sep 2024
I really enjoyed my stay at Summer View, the staff were super friendly and helpful. The room was a great size for the price and free amenities were refilled daily (little snacks and water etc). Quite conveniently located nearby restaurants; my favourite being a delicious dry ban mian place "Ng Kuan Chilli Pan Mee". Loved it, would stay again for sure!
Comment from Hotel Management
11 Sep 2024 by Alycia, Hotel Management
Dear Narissa, Thank you for taking time to leave us a fantastic review. We are so happy to see you have thoroughly enjoyed your stay with us. We do look forward in the hope of being able to welcome you back into your next future trips. Thanks & Regards,
4 out of 5
by A verified traveler

Posted 29 Aug 2024
Good location and convenient dining. Bed was comfortable and shower was clean. Steong AC. Staff was a little rude about holding bags after checkout and housekeeping was impatient, but otherwise was good staff and a great stay for 2 nights
Comment from Hotel Management
29 Aug 2024 by Emily , Hotel Management
Dear Kelly,Thank you for letting us know about the issues that you experienced during your recent stay, reviews like these give us an opportunity to address areas of improvement. Guest satisfaction is our priority and provide outstanding guest experience. We look forward and welcoming you back into your next future Staycation.
4 out of 5
by A verified traveler

Posted 17 Aug 2024
No parking area
Comment from Hotel Management
21 Aug 2024 by Alycia, Hotel Management
Dear Jeffrey, Thank you so much for taking the time to write a review and we noted on your feedback. Hotel parking spaces is limited on first-come, first-serve basis and no allowed reserve. Please check with ours receptionist upon arrival. We do look forward in the hope of being able to welcome you back into your next future trips. Thanks & Regards
4 out of 5
by A verified traveler

Posted 14 Jul 2024
Ideal for a quick stopover. It was a basic room, but had everything we needed.
Comment from Hotel Management
15 Jul 2024 by Emily , Hotel Management
Dear Michael, Thank you so much for taking the time to write a review and we noted on your feedback. We do look forward in the hope of being able to welcome you back into your next future trips. Thanks.
4 out of 5
by A verified traveler

Posted 17 Jun 2024 on Hotels
Comment from Hotel Management
18 Jun 2024 by Alycia, Hotel Management
Dear Hien, Thank you so much for taking the time to write a review. We do look forward in the hope of being able to welcome you back into your next future trips. Thanks & Regards.
4 out of 5
by A verified traveler

Great location, clean

Posted 8 Jun 2024 on Hotels
Very well located and clean. Quiet area. Room was on the just right size, did the job for overnight sleeping. Bed was clean but mattress was on the hard side, good pillows. Friendly staff. For a few days stays, it does the job well. Thank you.
Comment from Hotel Management
10 Jun 2024 by Emily Tan, Hotel Management
Dear Joel,Thank you for taking time to leave us a review. We felt elated that you have thoroughly enjoyed your stay with us and you like the location of the hotel. We do look forward in the hope of being able to welcome you back into your next future trips. Thanks.