Ratings based on 607 Verified Reviews
4.1 Room cleanliness
4.2 Service & staff
4.0 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 21 Oct 2024
Right opposite Bencoolen MRT- perfect location. Apartment is small, but was ample. Friendly and very helpful staff on front desk.
Comment from Hotel Management
21 Oct 2024 by With Heartfelt Appreciation, Hotel Management
Dear Zenda, --Greetings from all of us at Somerset Bencoolen! ---Thank you for choosing our serviced residence for your recent holiday in Singapore and for taking the time to review your experience staying with us. –We are thrilled to learn you and your husband had a fabulous stay with us, and you like our residence’s central location. We are indeed proud to so strategically located in the Civic District of Singapore because our guests have easy accessibility to many eateries and nearby malls, and having Bencoolen MRT station just across our residence allows our guests to conveniently explore our city-state. ---All of us are truly humbled and appreciative of your lovely compliment for our team’s service. Our team works diligently to keep our guests happy and create memorable stay experiences for them, but we can only do it thanks to amazing guests like you and your husband! –It has been our great pleasure being service to you and your husband, and all of us earnestly look forward to welcoming you back. We are at your service, and we wish both of you well. --- Kind regards, --The management of Somerset Bencoolen
by A verified traveler
Posted 7 Jul 2024
A perfect destination
Comment from Hotel Management
7 Jul 2024 by With Heartfelt Appreciation, Hotel Management
DearGreetings from your friendly team at Somerset Bencoolen! Thank you for choosing our centrally located serviced residence for your recent family holiday in Singapore. –All of us are delighted your lovely family and you had a wonderful 9 nights stay with us, and you found our central location with easy accessibility to many eateries. nearby malls and public transport options convenient and ideal for your holiday in our city-state. –-With your recent stay experience at our serviced residence, all of us truly hope Somerset Bencoolen will now be your favourite accommodation whenever your travels bring your lovely family and you back to Singapore. –Thank you for giving us the great pleasure and privilege to have been of service to you and your lovely family. All of us earnestly look forward to welcoming you and your family back soon. –We are at your service, and we wish all of you well. -----Kind regards, --The management of Somerset Bencoolen
by A verified traveler
Posted 26 Apr 2024
Service was good and location is excellent. Enjoyed the size of the rooms and pool.
Comment from Hotel Management
29 Apr 2024 by With Heartfelt Appreciation, Hotel Management
Dear Eugene, --Greetings from your friendly team at Somerset Bencoolen! Thank you for choosing our centrally located serviced residence for your recent holiday in Singapore and for taking time to share this heartwarming review on your stay experience with us. –All of us are delighted your lovely family and you had a wonderful 8 nights stay with us, and you liked the ambiance and spaciousness of the 7th level two-bedrooms Premier apartment you stayed in and our facilities, and your family and you had a great time at our rooftop pool area. –We are indeed heartened to learn you found our central location with easy accessibility to many eateries. nearby malls and public transport options convenient and ideal for your holiday in our city-state. –With your recent stay experience at our serviced residence, all of us truly hope Somerset Bencoolen will now be your favourite accommodation whenever your travels bring your lovely family and you back to Singapore. –Thank you for giving us the great pleasure and privilege to have been of service to you and your lovely family. All of us earnestly look forward to welcoming you back soon. –We are at your service, and we wish all of you well. -----Kind regards, --The management of Somerset Bencoolen
by A verified traveler
Posted 3 Apr 2024
Excellent rooms very close to a lot of the sights.
Comment from Hotel Management
3 Apr 2024 by With Heartfelt Appreciation, Hotel Management
Dear Simon, --Greetings from all of us at Somerset Bencoolen! Thank you for choosing our centrally located serviced residence for your recent holiday in Singapore and for this perfect rated review on your 22 nights stay experience at our serviced residence. --All of us are delighted your lovely wife and you had a wonderful stay with us, and you liked the ambiance of the 12th level one-bedroom Deluxe apartment you stayed in and our facilities. --We sincerely thank you for letting us know you like our residence’s central location. We are indeed proud to so strategically located in the Civic District of Singapore because our guests have easy accessibility to many eateries and nearby tourist attractions, and having Bencoolen MRT station just across our residence allows our guests to conveniently explore our city-state. ---With your recent experience staying with us, we sincerely hope you will make our serviced residence your choice lodging when your travels bring you and your wife Singapore and that you will recommend us to your family and friends. ---All of us have truly enjoyed being of service to you and your lovely wife, and we earnestly hope to welcome you back. We are at your service, and we wish both of you well. Thank you. --Kind regards, --The management of Somerset Bencoolen
by A verified traveler
Posted 16 Mar 2024
Excellent hotel
Comment from Hotel Management
16 Mar 2024 by With Heartfelt Appreciation, Hotel Management
Dear Justin, --Greetings! Thank you for choosing our centrally located serviced residence for your recent family holiday in Singapore and for taking the time to leave us a perfect rated review for your stay experience with us. –We are delighted you and your lovely wife had a wholly enjoyable and comfortable 7 nights stay with us. --It is definitely a boost every time we receive positive reviews like this as it truly inspires all of us to constantly strive for excellence and provide the best services, facilities and products in our industry. Thank you! --It has truly been our great privilege and pleasure to have been of service to you and your lovely wife, and we sincerely hope Somerset Bencoolen remains as your choice accommodation whenever you and your wife are back in our city-state. --All of us earnestly look forward to being of service to you and your lovely wife again. ---We are at your service, and we both of wish you well. --Thank you for your valued support. --Kind regards, --The management of Somerset Bencoolen
by A verified traveler
Posted 9 Mar 2024 on Hotels
Comment from Hotel Management
10 Mar 2024 by With Heartfelt Appreciation, Hotel Management
Dear Valued Guest, --Greetings! Thank you for taking the time to leave us a perfect rated review for your stay experience at our serviced residence. We are delighted you had a wholly enjoyable and comfirtable stay with us. It is definitely a boost every time we receive positive reviews like this as it truly inspires all of us to constantly strive for excellence and provide the best services, facilities and products in our industry. Thank you! –With your recent experience at our serviced residence, all of us truly Somerset Bencoolen will now be your choice lodging whenever your travels bring you back to our city-state, and you will recommend us to your family and friends back home. If there is anything we may assist you with your stay, please do not hesitate to let us know as we would be most glad to be of assistance to you. --It has truly been our great privilege and pleasure to have been of service to you at our serviced residence, and all of us look forward to being of service to you again. We are at your service, and we wish you well. ---Thank you for your valued support. ----Kind regards,The management of Somerset Bencoolen
by A verified traveler
Posted 25 Feb 2024
Generally well presented with courteous, helpful staff - we asked about a slightly later checkout to suit our flight and were accommodated
Comment from Hotel Management
29 Feb 2024 by With Heartfelt Appreciation, Hotel Management
Dear Lawrence, --Greetings! Thank you for choosing our centrally located serviced residence for your family’s holiday in Singapore and for letting us know you and your lovely family had had an enjoyable and comfortable stay with us. --We sincerely thank you for your kind mention about our team’s service and we are happy we were able to accord you and your family with a late check-out as our occupancy situation allowed us to. –----Thank you for giving us the great pleasure and privilege to have been of service to you and your lovely family.--- All of us earnestly look forward to welcoming you back for more enjoyable and comfortable stays at our serviced residence. We are at your service, and we wish your family and you well. ------Kind regards,The management of Somerset Bencoolen
by A verified traveler
Posted 9 Jan 2024 on Hotels
Comment from Hotel Management
9 Jan 2024 by With Heartfelt Appreciation, Hotel Management
Dear Valued Guest,Greetings! Thank you choosing our serviced residence for your recent holiday in Singapore and for letting us know you had a pleasant stay with us. All of us sincerely thank you for giving us the great privilege and pleasure to have been of service to you and we earnestly look forward to welcoming you back. We are at your service, and we wish you well.. –Kind regards,The management of Somerset Bencoolen
by A verified traveler
Posted 9 Oct 2023
This is my 3rd time staying in this apartment .
Very convenient and easy access .
Comment from Hotel Management
9 Oct 2023 by With Heartfelt Appreciation, Hotel Management
Dear Chiat Huay,Greetings and welcome back! Thank you for your valued support for our centrally located serviced residence. We are delighted you and your partner had another wonderful stay with us, and you like our central location with easy accessibility to many eateries and public transport options convenient. It is definitely a boost every time we receive positive reviews like this as it truly inspires all of us to constantly strive for excellence and provide the best services, facilities and products in our industry. Thank you! --All of us truly hope Somerset Bencoolen will always remain your choice serviced residence in our city-state. --Thank you for giving us the great pleasure and privilege to have been of service to you and your partner. We look forward to being of service to you again. As always, we are at your service, and we wish both of you well. --Kind regards,The management of Somerset Bencoolen
by A verified traveler
Posted 20 Aug 2023 on Hotels
Comment from Hotel Management
21 Aug 2023 by With Heartfelt Appreciation, Hotel Management
Dear Atsushi,Greetings! Thank you for taking the time to leave us a perfect rated review for your experience at our centrally located serviced residence. We are thrilled you and your lovely wife had an excellent week-long stay with us. -----It is definitely a boost every time we receive positive reviews like this as it truly inspires all of us to constantly strive for excellence and provide the best services, facilities and products in our industry. Thank you! -----With your recent stay with us, all of us earnestly hope our serviced residence will remain as your choice lodging in our city-state. We look forward to being of service to you and your lovely wife again. We are at your service, and we wish both of you well. Thank you for your valued support. -------Kind regards,The management of Somerset Bencoolen
