Ratings based on 2 Verified Reviews
2.0 Room cleanliness
2.5 Service & staff
2.5 Room comfort
2.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Travelers Beware!
Posted 28 Jan 2023 on HotelsUnclean- mold and various other signs of negligence all over the property. Extreme lack of communication from staff. Would not ever book again.
Comment from Hotel Management
30 Jan 2023 by Jason, Hotel Management
Dear Vik,We greatly appreciate your feedback. We take your feedback seriously and apologise for the unpleasant encounter. As a smart co-living hotel, we use technology to facilitate otherwise traditional processes. You may contact us through the mobile app 24 hours seamlessly for assistance and we will be pleased to address your concerns. We also have onsite hosts & staff who rotate among properties and will be able to reach out promptly. We hope this clarifies and can provide you with some assurance moving forward. Please be assured we will definitely take note of your feedback and continue to improve our services to make your next stay with us a better one! We still look forward to welcoming you to ST Signature again soon.Warm regards,Jason TohMarketing Services Manager
by A verified traveler
Posted 5 Jan 2023 on Hotels
Comment from Hotel Management
12 Jan 2023 by Jason, Hotel Management
Thank you! We look forward to welcoming you to ST Signature again soon.