Ratings based on 278 Verified Reviews
4.3 Room cleanliness
4.2 Service & staff
4.3 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler from Bayview
Posted 18 Nov 2024
Great location the property is fully refurbished seems like
by A verified traveler
Posted 16 Nov 2024
Verry good
by A verified traveler from Amsterdam
Posted 15 Nov 2024
by A verified traveler
Posted 7 Nov 2024
Great property conveniently located near Fort Canning MRT. Great sized apartment for the 3 of us & staff were lovely. Thank you for a great week.
by A verified traveler
Posted 27 Oct 2024
Great 1 bedroom apartment for a six night stay. Cleaners came in every second day and reception staff were great. Located with easy access to Clarke Quay and Robertson Quay with a variety of restaurants to choose from. Only a short walk to Fort Canning and Clarke Quay MRT stations.
by A verified traveler
Posted 20 Oct 2024
Great accommodation and excellent location. The 1 bedroom apartment was great size. Being very close to underground train and Clark Quay dining was excellent.
by A verified traveler from RICHMOND
Posted 18 Sep 2024
Good place to stay, however checkout process could be improved.
by A verified traveler
Posted 23 Aug 2024 on Hotels
Did not send in customer instructions to housekeeper did not do cleaning for many days and it’s shower water pressure is BAD … will not stay there because of this
Comment from Hotel Management
16 Sep 2024 by Team of Park Avenue Hospitality Group, Hotel Management
Dear Sharon,Thank you for taking the time to share your feedback. We apologise for the inconvenience you experienced during your stay.Please note that our housekeeping services are scheduled three times a week until 4 PM, excluding dishwashing, and any additional amenities can be requested through the front desk, subject to availability and on a first-come, first-served basis. We regret that your instructions to housekeeping were not communicated properly, resulting in missed cleaning services. We will review our communication processes to ensure this does not happen again. We believe our staff has resolved the water pressure issue as per your request. Please rest assured that we have addressed your concerns with our maintenance team to prevent this from happening again. We appreciate your sharing your concerns and we hope to have the opportunity to serving you again at Park Avenue Clemenceau. RegardsTeam of Park Avenue Hospitality Group
by A verified traveler
Posted 1 Aug 2024
Walking distance from the metro station .
by A verified traveler
Posted 23 Jul 2024
Perfect accommodations for 7 nights for work, convention, and holiday. Easy access to Fort Canning MRT Station. It was great having a full kitchen. The in-room clothes washer/dryer machine helped us get through hot, wet days.
Their room cleaning service is 3x a week (for us, M, W, and F, and between 10:00 and 4:00). This includes replacing towels and removing rubbish. However, you need to place the "please clean" card on the door and place the "please change sheets" card on the bed. If you miss this window, no cleaning until the next scheduled day.
They offer self-serve coffee via a machine on the lobby floor in the mornings.
The pool is quite big for the size of the property. Surrounded by walls provided a lot of welcome shade.
The 7-Eleven on the first floor of the building provided all the essentials needed to keep comfortable - food, drinks, and toiletries. I got ice cream more than once when returning after long, hot days.
