Ratings based on 769 Verified Reviews

4.2 out of 5
90% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted 18 Dec 2024
This is a very nice hotel which is very well located in respect to Changi airport (one stop away on MRT - EXPO, then 5 mins walk from MRT). Rooms are very nice and spacious and check-in is easy. One big negative for me: hotel has no facilities anywhere for charging phones (i.e., USB charging ports) - a really strange decision on the part of hotel management - they must be still living in the 1980's. Also, a buffet breakfast is available for SNG $25, but this is really poor compared to most other hotels. But there is a supermarket very close by (hrs: 8am - 11pm), as well as a number of food outlets.
5 out of 5
by A verified traveler

Posted 14 Dec 2024
Love the staff members. They make me feel like home away from home.
1 out of 5
by A verified traveler

Posted 11 Dec 2024
I canceled the night for hospital emergency and never refunded the total amount
4 out of 5
by A verified traveler

Posted 5 Dec 2024
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1 out of 5
by A verified traveler

This traveler left a rating score only Posted 26 Nov 2024
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 5 Nov 2024
5 out of 5
by A verified traveler

Posted 3 Nov 2024
The hotel is in the business area of Changi however, it is a good base to stay convenient for the airport, quiet. The shopping and dining options are superb and varied.
5 out of 5
by A verified traveler

Posted 3 Nov 2024
Very convenient location. Right by expo centre and train system
5 out of 5
by A verified traveler

Posted 3 Nov 2024
Really friendly front desk staff. Very convenient for the airport.
4 out of 5
by A verified traveler

Posted 31 Oct 2024
Really comfortable bed, nice size room. Cafe downstairs and a 10 minute walk to Expo. Close to a grocery store and lots of restaurants