Ratings based on 898 Verified Reviews
4.5 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 13 Jan 2025
by A verified traveler
Posted 12 Jan 2025
by A verified traveler
Posted 11 Jan 2025
The room was a good size and the beds were very comfortable. The staff were helpful and friendly looking after our luggage once we checked out and lending us umbrellas for the rain!
The only negative was the shower was over the bath and the side of the bath was quite high which meant it wasn’t too easy to get in.
by A verified traveler
Posted 8 Jan 2025
Area around the hotel is great
by A verified traveler
Posted 7 Jan 2025
Great place!
by A verified traveler from Boston
Posted 1 Jan 2025
Beautiful hotel with a great large pool nice gym and large breakfast buffet
by A verified traveler
Posted 1 Jan 2025
The hotel was close to public transportation and tourist attraction.
by A verified traveler
Posted 26 Dec 2024
A great place to stay.
The staff and service were excellent so was the location.
I love it.
Comment from Hotel Management
30 Dec 2024 by -, Hotel Management
Dear Nelia,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Christine ChooGeneral Manager
by A verified traveler
Posted 18 Dec 2024
Good staff service (receipt, check-in, bag handling and checkout). The room was smelling dampy or staffy.
Comment from Hotel Management
27 Dec 2024 by -, Hotel Management
Dear Mabasa,Thank you very much for taking the time to participate in our online guest satisfaction survey. It is only with the assistance of our guests that we are able to maintain or even improve our high standards of service. At Paradox Singapore Merchant Court at Clarke Quay, we aim to provide memorable experiences to our guests. I take your positive remarks as a reward for our efforts. On the other hand, we regret to know that we did not meet your expectations in other areas. We value your feedback as it is only with constructive comments that we can enhance the experience of our guests.My team and I are looking forward to welcoming you again at Paradox Singapore Merchant Court at Clarke Quay. Best regardsChristine ChooGeneral Manager
by A verified traveler from Glen Iris
Posted 18 Dec 2024
Comment from Hotel Management
27 Dec 2024 by -, Hotel Management
Dear Allan,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Christine ChooGeneral Manager
