Ratings based on 329 Verified Reviews
4.1 Room cleanliness
4.1 Service & staff
4.2 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler from North York
Posted 19 Oct 2024
Remove that annoyingly staircase.
Comment from Hotel Management
21 Oct 2024 by Roslee, Hotel Management
Dear Paresh,Someone from ONE15 Marina will get in touch with you via email shortly to address your concerns.regardsRosleeService Quality
by A verified traveler
Posted 12 Aug 2024
The only thing I didn't really like was that the rooms are very near to the marina area and there was quite a bit of loud noises such as marina crew moving their equipment/trolley and also quite abit of laughter/dining/drinking since it was near the boats. Other than that the stay was great.
Comment from Hotel Management
27 Aug 2024 by Roslee, Hotel Management
Dear Nigel,Thank you for sharing your feedback with us. We appreciate your comments about the noise near the marina area and will take this into consideration for future stays. We are glad to hear that overall you had a great experience during your stay. Your feedback is valuable to us, and we hope to welcome you back for another enjoyable stay. Thank you for choosing to stay with us.Service Quality
by A verified traveler
Service is terrible
Posted 8 Aug 2024 on HotelsInconsiderate robotic staff. Better service at budget hotel. $400 paid for inflexibility, lack of sympathy, no bell service, ridiculous lack of consideration for need of couple on our WEDDING NIGHT. Treat us like peons. Sad sad sad hotel. .
Comment from Hotel Management
27 Aug 2024 by Roslee, Hotel Management
Dear Andrew,We are truly sorry to hear about the challenges you faced during such an important occasion. Your feedback is crucial, and we apologize for the shortcomings in service you experienced. We will address this with our team to ensure that all guests are treated with the care and attention they deserve, especially during special moments like your wedding night. Your feedback is valuable, and we hope to have the opportunity to make amends and provide you with a more memorable and positive experience in the future. Thank you for sharing.Service Quality
by A verified traveler
Posted 30 Jul 2024 on CheapTickets
i liked the cleanliness of the room and the quiet area around the hotel.
Comment from Hotel Management
27 Aug 2024 by Roslee, Hotel Management
Dear Jia Jian,Thank you for your awesome review! ONE15 Marina appreciate you taking the time to leave us your feedback.Service Quality
by A verified traveler
Posted 20 Jun 2024
This property is just ok given the rate they charge.
Breakfast is just average and overall I will rate this property as average only.
Comment from Hotel Management
27 Jun 2024 by Roslee, Hotel Management
Hello Jayesh, Thank you for taking the time to share your feedback with us. We appreciate your honest review and apologize if our breakfast did not meet your expectations. RosleeService Quality
by A verified traveler
Great Marina Feel
Posted 14 May 2024 on HotelsHad a great staycation over at one degree 15 marina. We loved the marina view rooms that gives a refreshing vibe different from the usual hotels. Spacious and nice bathroom. Small balcony is a plus. Getting to other parts of island is alright as we are driving. Continental breakfast was great with nice spread. Great staff service, special thanks to them as i left an item behind and they safe kept it.
Comment from Hotel Management
24 May 2024 by Roslee, Hotel Management
Greetings from One15 Marina Sentosa. We are glad that you've enjoyed your stay with us. Looking for ward to yor next visit.Service Quality
by A verified traveler
Posted 6 May 2024
Great location and room was awesome but no water pressure and the laundry was loud at night must have been the next room .. better to stay in the lower number rooms
Comment from Hotel Management
14 May 2024 by Roslee, Hotel Management
Thank you for your feedback. We're glad you enjoyed our location and room. We're sorry to hear about the water pressure and noise issues. I have addressed these concerns with the Rooms dept. Thank youService Quality
by A verified traveler
Posted 12 Apr 2024
Very good
Comment from Hotel Management
12 Apr 2024 by Roslee, Hotel Management
Hello Xing,Thak you for taking the time to give us a reviewService Quality
by A verified traveler
Posted 27 Mar 2024
Quiet, big rooms, nice view even in garden view rooms, the cafe restaurant is very nice and the pool area was not busy
Comment from Hotel Management
12 Apr 2024 by Service Quality, Hotel Management
Dear Ann, Thank you for taking the time to write your honest review. We appreciate it.
by A verified traveler
Posted 21 Mar 2024
Comment from Hotel Management
12 Apr 2024 by Service Quality, Hotel Management
Thank you.
