Ratings based on 182 Verified Reviews
4.8 Room cleanliness
4.8 Service & staff
4.5 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler from Tierra Verde
Posted 4 Sep 2024
Comment from Hotel Management
9 Sep 2024 by General Manager Novotel Living Singapore Orchard, Hotel Management
Hi Stephen, thank you so much for your review. I will share with the team with high fives all around for a job well done. We hope to welcome you back soon. Thank you!
by A verified traveler
Posted 21 Aug 2024 on Hotels
Comment from Hotel Management
9 Sep 2024 by General Manager Novotel Living Singapore Orchard, Hotel Management
Dear Young Cheul, thank you for taking the time to review our property. We are thrilled to know that you enjoyed your stay with us and we hope to welcome you back soon. Thank you!
by A verified traveler
Posted 11 Aug 2024 on Hotels
Comment from Hotel Management
20 Sep 2024 by General Manager Novotel Living Singapore Orchard, Hotel Management
Dear Daniel, there is really nothing better than seeing our guests satisfied. We were so pleased to be able to host you and once again thank you for your rating and review! It is much appreciated!
by A verified traveler
Posted 18 Jul 2024
by A verified traveler
Posted 30 May 2024
Other guests at the hotel on the 22nd floor were very noisy, but the staff took care of it rather quickly after I reported the issue. JAG was especially helpful for the entire stay.
by A verified traveler
Posted 26 Apr 2024 on Hotels
by A verified traveler
Good Location but poor condition
Posted 9 Mar 2024 on HotelsPros: good location
Cons: poor condition. The room didn't even look like the photos. Bathroom hook was loose. Shower door loose and leaking water cause it couldn't close properly. After the shower ... used the hair dryer.. it sounded loose inside and started smelling smoking and had to go down and speak to staff about all the issue the staff didn't offer a room change even though i requested.
by A verified traveler
Posted 28 Jan 2024
perfect apartment
by A verified traveler
Posted 20 Dec 2023
by A verified traveler
Posted 31 Jul 2023
Our family of four recently stayed here for 6 nights and had a wonderful time. The staff were helpful and communicative, the rooms were large and clean. The kids loved the pool and we were close to the metro and local shops (we would recommend the LG of the Isetan on Orchard and Scotts for groceries).
We would happily recommend it to other families travelling to Singapore.
