Ratings based on 124 Verified Reviews
3.6 Room cleanliness
3.9 Service & staff
3.2 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Good short-stay inn
Posted 1 Mar 2020 on HotelsThe free breakfast was okay, but I expected that boiled eggs would be served because it was in the featured photos.But the staff was very accommodating.
As for the room, the upper bunk is too high.
by A verified traveler
Terrible property
Posted 19 Dec 2019 on HotelsProperty was well below par. Pictures of the property on the website are miss leading.
Ceiling had mold and rooms were very dirty.
by A verified traveler from Malaysia
Posted 25 Nov 2019
Full of noise during night at it is located at the roadside and bus stop station. The blanket provided is light blanket. Website stated buffet breakfat. In fact just unlimited white bread provided. It is advise to stated breakfast provided instaead of buffet breakfast. Stated hair dryer provided (on request). In fact is provided but with charging. The property condition is so old and and door is lock using key instead of card. The door condition make me feel unsafety. The light in the room quite dim. Hopelfully all of this can be improved.
by A verified traveler
Posted 7 Jul 2019
Comment from Hotel Management
24 Jul 2019 by Mitraa Inn, Hotel Management
Thanks for staying with us & for taking time to review us. We look forward to welcome you again.
by A verified traveler
False advertisement
Posted 18 Jun 2019 on HotelsI did not know this was a Hostel and I paid for 4 nights for my husband, his business partner and our son. Upon arrival my husband discovered it was a Hostel and wanted to cancel and rebook for a real Hotel. I called Hotel.com and they called the Hotel and the Hotel refused to refund any of my $367.44 that I had paid. I asked if I can at least pay for the 1st night and they refund the 3 nights back and it was a NO!. False advertising, if it a Hostel, please put Hostel not Inn. Its misleading. DO NOT STAY HERE!
Comment from Hotel Management
16 Aug 2019 by Mitraa Inn, Hotel Management
This guest NEVER TURNED up at our property during their entire reservation period.
On the second day of their booked period, only a LOCAL FRIEND of this guest turned up at our property and wanted to cancel the booking.
The property politely & clearly informed about the CANCELLATION POLICY and explained the penalties for this case of ‘NON-TURN UP’ as per reservation.
As like any law abiding responsible property, we just simply followed our PUBLISHED RULES.
A CCTV recording of the entire episode is available for verification.
As per the Singapore Tourism Board, the authorised government body to issue Hotel Licenses in Singapore, our property is classifed as “TOURIST HOTEL”.
So her comments “False Advertisement” and “misleading” are totally incorrect and written just to malign us with MALICIOUS INTENTIONS and also written WITHOUT EVER VISITING our property.
We Strongly condemn this sort of unethical & unfair practices by Guests.
Mitraa Inn is always committed to FAIR & HONEST way of business dealings and genuine Customer service at all times.
by A verified traveler
Posted 7 Mar 2019
by A verified traveler
Comfortable stay. Good location
Posted 27 Feb 2019 on HotelsMitraa inn is a good place to stay with limited budget.
The best thing I liked is that it has a bus stop right in front of the main entrance. Its easier to travel by bus in Singapore. So after a long and tired day visiting the attractions, you can reach here easily by bus.
The rooms are cleaned everyday. Reaching the upper bed needs some strong shoulders. The staff, at all times are very friendly and help you out in every way possible. You can book attraction tickets here at discounted price. Every payment is by cash. It has a small convenience store which has items of daily needs.
For Indian travellers, there is Indian food available at 5 minutes walk. MTR and Anand bhavan are nearest Indian restaurants
The breakfast offered was good with Bread and peanut butter and fruits. If you are on a tight budget and prefer a clean accommodation, you can stay here
by A verified traveler
Posted 13 Feb 2019 on Hotels
by A verified traveler
Basic
Posted 7 Dec 2018 on Hotelsmy family loved the basic things and we're given the ground units.
Comment from Hotel Management
13 Dec 2018 by Mitraa Inn, Hotel Management
Thank you very much for taking time to pen down your recent experience at Mitraa Inn Singapore.
We look forward to serving you with excellence on your next visit to Mitraa Inn Singapore !
Recommended
for Everyoneby A verified traveler from Preston, UK
Great Staff
Posted 8 Sep 2018We enjoyed our stay at Mitraa Inn. The staff were super friendly from the minute we arrived. The location is great; in the heart of Little India with several great places to eat nearby and 5 minutes walk to Farrer Park MRT (underground station).
The beds were comfortable but it would have been better with thicker and bigger blankets, especially as we couldn’t turn the aircon off which meant that the top bunks were a bit too cold. Bathroom was great. Breakfast was fine if a little basic, i.e as much toast and either chocolate spread or peanut butter as you can eat, with tea and fruit. The only real negative is that the hostel is next door to a karaoke bar which is REALLY noisy and goes on until 3:30am some nights, so if you’re a light sleeper, or don’t like to hear drunken men murdering Delilah, then this may not be the place for you.
