Ratings based on 984 Verified Reviews
4.0 Room cleanliness
3.9 Service & staff
3.7 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 19 Dec 2024
easy check-in with online option available
Comment from Hotel Management
29 Dec 2024 by J, Hotel Management
Dear Jasmina,Thank you for your strong endorsement for Mercure Singapore Tyrwhitt. We are delighted to learn that our new online and mobile check-in features have served you well! My colleagues at the front desk are usually more than happy to extend complimentary early check-in services for our guests utilising the online/ mobile check-in features, subject to the availability of rooms. We hope to see you again on your next visit to Singapore.Warm Regards,JanetGuest Experience Executive
by A verified traveler
Posted 11 Dec 2024
The first non balcony room wasn't good as the sink was clogged, flush button was stiff and the TV control was a bit laggy.
The upgraded balcony room was much better and nicer. No issues.
by A verified traveler
Posted 4 Nov 2024
Stayed for 1 night. The staff were friendly and helpful. The surronding area isnt the best.
Comment from Hotel Management
10 Nov 2024 by Roland, Hotel Management
Dear kieran,Thank you for leaving a positive review and compliments for our lovely hospitality team. Many of our guests have in fact complimented our location for the easy accessibility to public transport, convenient amenities, eateries and shopping malls. We are also within walking distance from Little India district where you can do some sightseeing, shopping and also have the opportunity to enjoy the different types of Indian delights. It is our pleasure to be of service to you and we look forward to serving you again.Warm Regards,RolandGuest Experience Executive
by A verified traveler
Posted 25 Oct 2024
Comment from Hotel Management
3 Nov 2024 by J, Hotel Management
Dear Patrick,The Hotel Team is delighted to receive your awesome rating! We would love to welcome you back for another wonderful experience with us on your next visit!Warm regards,JanetGuest Experience Executive
by A verified traveler
Posted 4 Oct 2024
good
Comment from Hotel Management
21 Oct 2024 by J, Hotel Management
Dear MD Nasir,Thank you for leaving us a positive review. It was heartening to hear that your stay had been a wonderful one and that our location and service had met to your expectations. We look forward to welcoming you back for another great stay!Warm Regards,JanetGuest Experience Executive
by A verified traveler
Posted 2 Oct 2024
Thanks to the cleaners they done a fabulous job with the room. Loved it
Comment from Hotel Management
21 Oct 2024 by J, Hotel Management
Dear Akosita,The Hotel Team is delighted to learn of your exceptional stay experience with us, loving our hotel's excellent location and amazing hotel staff. Your kind compliments will motivate us to do even better to delight our guests and create a memorable experience for all. We look forward to welcoming you back for another lovely stay and to delight you with our hospitality!Warm Regards,JanetGuest Experience Executive
by A verified traveler
Posted 30 Sep 2024 on Orbitz
Our room was small but fantastic possibly the best shower ever
by A verified traveler
Posted 24 Sep 2024 on Hotels
Comment from Hotel Management
29 Sep 2024 by Roland, Hotel Management
Dear Mike,Thank you for your awesome rating review! We strive to provide great value and we are always here to ensure that your stay with us is comfortable. It is a delight to hear we made an impression! We hope you will think of us the next time you are making a trip to Singapore.Warm Regards,RolandGuest Experience Executive
by A verified traveler
Posted 12 Sep 2024 on Hotels
Good location with many food options nearby. Rooms are clean and comfy. Breakfast selection was ok.
Comment from Hotel Management
22 Sep 2024 by Roland, Hotel Management
Dear Miao Xin,We appreciate your review and thank you for complimenting our convenient location, clean rooms and good breakfast selection. Our hotel location is indeed very conveniently located with close proximity to many affordable eateries and restaurants. We hope to have the pleasure of inviting you through our doors again!Warm Regards,RolandGuest Experience Executive
by A verified traveler
Posted 1 Sep 2024
it is just a pleasant stay overall
Comment from Hotel Management
8 Sep 2024 by Roland, Hotel Management
Dear Patrick,We are happy to hear of your compliments. We strive to provide great value and we are always here to ensure that your stay with us is comfortable. We look forward to welcoming you back to our hotel in the future!Warm Regards,RolandGuest Experience Executive
