Ratings based on 986 Verified Reviews

3.8 out of 5
84% of guests recommend
4.0 Room cleanliness
3.9 Service & staff
3.7 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted 4 Nov 2024
Stayed for 1 night. The staff were friendly and helpful. The surronding area isnt the best.
Comment from Hotel Management
10 Nov 2024 by Roland, Hotel Management
Dear kieran,Thank you for leaving a positive review and compliments for our lovely hospitality team. Many of our guests have in fact complimented our location for the easy accessibility to public transport, convenient amenities, eateries and shopping malls. We are also within walking distance from Little India district where you can do some sightseeing, shopping and also have the opportunity to enjoy the different types of Indian delights. It is our pleasure to be of service to you and we look forward to serving you again.Warm Regards,RolandGuest Experience Executive
5 out of 5
by A verified traveler

Posted 25 Oct 2024
Comment from Hotel Management
3 Nov 2024 by J, Hotel Management
Dear Patrick,The Hotel Team is delighted to receive your awesome rating! We would love to welcome you back for another wonderful experience with us on your next visit!Warm regards,JanetGuest Experience Executive
4 out of 5
by A verified traveler

Posted 4 Oct 2024
good
Comment from Hotel Management
21 Oct 2024 by J, Hotel Management
Dear MD Nasir,Thank you for leaving us a positive review. It was heartening to hear that your stay had been a wonderful one and that our location and service had met to your expectations. We look forward to welcoming you back for another great stay!Warm Regards,JanetGuest Experience Executive
5 out of 5
by A verified traveler

Posted 2 Oct 2024
Thanks to the cleaners they done a fabulous job with the room. Loved it
Comment from Hotel Management
21 Oct 2024 by J, Hotel Management
Dear Akosita,The Hotel Team is delighted to learn of your exceptional stay experience with us, loving our hotel's excellent location and amazing hotel staff. Your kind compliments will motivate us to do even better to delight our guests and create a memorable experience for all. We look forward to welcoming you back for another lovely stay and to delight you with our hospitality!Warm Regards,JanetGuest Experience Executive
5 out of 5
by A verified traveler

Posted 1 Sep 2024
it is just a pleasant stay overall
Comment from Hotel Management
8 Sep 2024 by Roland, Hotel Management
Dear Patrick,We are happy to hear of your compliments. We strive to provide great value and we are always here to ensure that your stay with us is comfortable. We look forward to welcoming you back to our hotel in the future!Warm Regards,RolandGuest Experience Executive
5 out of 5
by A verified traveler from bury

Posted 9 Aug 2024
Lovely staff and nice hotel.Breakfast chaotic and very busy with guests pushing into you.
Comment from Hotel Management
18 Aug 2024 by Roland, Hotel Management
Dear Jack,The Hotel Team is humbled and grateful to receive your kind words for our hotel and wonderful team. Your positive comments meant a lot to us and the Hotel Team will continue to strive to provide this warm hospitality to all our guests. If you wish to avoid the crowd, breakfast is also available at TLC, our cafe just outside the hotel where you can have a more leisurely breakfast. We look forward to welcoming you back for another great stay with us!Warm Regards,RolandGuest Experience Executive
2 out of 5
by A verified traveler

Posted 3 Jun 2024 on Hotels
Didn't like the place.
Comment from Hotel Management
9 Jun 2024 by Roland, Hotel Management
Dear Rajendra,We are not able to identify any area for improvement based on your comments. Please share your feedback directly with our Front Desk and my colleagues will help to ensure that your stay with us is pleasant.Warm Regards,RolandGuest Experience Executive
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 27 May 2024
5 out of 5
by A verified traveler

Posted 27 May 2024
very centralized. accommodating. made a special moment for my friend wedding
Comment from Hotel Management
2 Jun 2024 by Roland, Hotel Management
Dear Mohamed,The Hotel Team is delighted to learn of your wonderful stay experience with us, from our hotel's strategic location and amazing hospitality team. It is heartwarming to hear that our staff had contributed in creating a special memory for your friend's wedding! We can’t wait to welcome you back for another memorable experience at our hotel!Warm Regards,RolandGuest Experience Executive
5 out of 5
by A verified traveler

Posted 8 May 2024
Excellent service and courtesy