Ratings based on 930 Verified Reviews

4.1 out of 5
84% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler from tokyo

This traveler left a rating score only Posted 18 Nov 2024
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 12 Nov 2024
4 out of 5
by A verified traveler

Posted 23 Oct 2024
The room is too small and there is no coffee maker in room.
5 out of 5
by A verified traveler

Posted 14 Oct 2024
Great hotel, excellent customer service and great facilities
3 out of 5
by A verified traveler

Posted 5 Oct 2024
Clean nice and modern property. Disappointed in service as check in took ages and was slow and they could only allocate a twin room when the booking was for a double
Comment from Hotel Management
8 Nov 2024 by Piotr Kupiec, Hotel Management
Dear Hani,Thank you for sharing your feedback. We’re glad to hear that you found our property clean, nice, and modern. However, we sincerely apologize for the delays during your check-in and for the room allocation issue. We regret that we were unable to provide the room type you requested right away.Your feedback is valuable, and we will work with our team to ensure a smoother and more efficient check-in process in the future. We hope to have the opportunity to welcome you again and provide a more seamless experience next time.Best regards,Piotr KupiecGeneral Manager
3 out of 5
by A verified traveler

Posted 27 Sep 2024
Some of the staffs are not friendly. The room is the smallest I’ve ever seen
3 out of 5
by A verified traveler

Posted 20 Sep 2024
Rooms were very small and so was the bed.
Comment from Hotel Management
15 Oct 2024 by Piotr Kupiec, Hotel Management
Dear Angad,Thank you for your feedback. We appreciate your insights about the room size and bed. While we are unable to change our room sizes, we are committed to improve our services and facilities. We'll take your comments into consideration as we work to improve our accommodations. Once again, thank you for the feedback.Regards,Piotr KupiecGeneral Manager
5 out of 5
by A verified traveler

Posted 20 Sep 2024
Good place
4 out of 5
by A verified traveler from Laguna Niguel

Posted 17 Sep 2024
Nice
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 16 Sep 2024