Ratings based on 86 Verified Reviews
4.8 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 18 Nov 2024
Great property much improved by recent full refurbishment. Very convenient for Marina bay eating and shopping. Close to City Hall mtr station. Staff are simply superb, welcoming and going the extra mile to meet requests.
Comment from Hotel Management
19 Nov 2024 by Mandarin Oriental, Singapore, Hotel Management
Dear Derek, thank you for your amazing review. We are delighted to know that you enjoyed your holiday with us, especially on the convenient location of our hotel within the Marina Bay Area and our beautifully refurbished hotel rooms and facilities. It is also heartwarming to learn that the exceptional services provided by my colleagues was the highlight of your stay. Your warm compliments reaffirm the continuous hard work our team put in every day and it will certainly be passed on to everyone. We are excited to have you again as our hotel guest soon.Yours sincerely, Jill GohGeneral Manager
by A verified traveler from Honolulu
Posted 31 Oct 2024
Comment from Hotel Management
1 Nov 2024 by Mandarin Oriental, Singapore, Hotel Management
Thank you for your wonderful rating, we are delighted that you have a great experience with us. We look forward to welcoming you back soon.Yours sincerelyJill GohGeneral Manager
by A verified traveler
Posted 3 Oct 2024
MO hotels standards always deliver unique experience
Comment from Hotel Management
29 Oct 2024 by Mandarin Oriental, Singapore, Hotel Management
Thank you for your wonderful review, we are delighted that you enjoyed your stay experience with us! We always strive to create exceptional and unforgettable experiences, and it is rewarding to hear that you appreciate our efforts. Your warm compliments will certainly be passed on to everyone. We look forward to welcoming you back soon. Yours sincerely Jill Goh General Manager
by A verified traveler
Posted 23 Sep 2024
Hotel 30 years old and not updated.
Comment from Hotel Management
1 Oct 2024 by Jill Goh, General Manager, Hotel Management
Dear Edward,Thank you for taking the time to write us a review. As we always endeavour to provide guests with exceptional experiences, we regret to hear that we were not able to achieve this on this occasion. Please be assured that your feedback has been duly noted and will be reviewed to ensure guests leave with memorable experiences. We hope to have the opportunity of welcoming you back. Yours sincerely,Jill GohGeneral Manager
by A verified traveler
Posted 23 Sep 2024
Comment from Hotel Management
1 Oct 2024 by Jill Goh, General Manager, Hotel Management
Dear Samuel,Thank you for your review. It brings us joy to hear that you had a lovely experience with us and we look forward to creating more perfect moments for you during your next visit.Yours sincerely,Jill GohGeneral Manager
by A verified traveler
Posted 9 Sep 2024
Comment from Hotel Management
1 Oct 2024 by Jill Goh, General Manager, Hotel Management
Dear Tae YoungThank you for sharing your wonderful review. It brings us joy to know that you had a fantastic experience at Mandarin Oriental, Singapore and we eagerly await the pleasure of welcoming you back soon for more memorable moments.Yours sincerelyJill GohGeneral Manager
by A verified traveler
Posted 4 Sep 2024 on Hotels
Our stay was magnificent. Lovely property, impeccable service .
The breakfast buffet is outstanding.
Overall a perfect experience.
Comment from Hotel Management
1 Oct 2024 by Jill Goh, General Manager, Hotel Management
Dear RickThank you for taking the time to write us a review. We are delighted to learn that you had an exceptional stay with us and enjoyed the delectable breakfast at embu. We are heartened to hear that the service provided by our colleagues was a highlight of your experience and I look forward to sharing your kind compliments with the team, as I am sure it will serve as motivation for everyone to continuously deliver excellenceWe look forward to welcoming you back for another perfect experience.Yours sincerelyJill GohGeneral Manager
by A verified traveler
Posted 29 Aug 2024
by A verified traveler
Posted 8 Aug 2024
by A verified traveler
Posted 28 Jul 2024 on Hotels
