Ratings based on 957 Verified Reviews
4.3 Room cleanliness
4.2 Service & staff
4.0 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 2 Sep 2024
The staff were very friendly and helpful. The hotel is very well located, lots of great food places around plus some malls for shopping. Arab street is also nearby which is great. The room was nice, clean and cute.
Comment from Hotel Management
3 Sep 2024 by --, Hotel Management
Hi Andrea Soledad, Greetings from lyf Bugis Singapore!--Thanks for taking the time to give us your feedback on your recent stay, and for letting us know you enjoyed the stay with us!--We do believe that in lyf, joy is in all of the little things and thus, have purposefully designed spaces that are not only functional, but sparks joy!--Our lyf Guards strive to impress and are always here to ensure that your stay with us is comfortable, we are delighted they made an impression, and we would like to thank you for making them feel valued!--We are delighted to have hosted your stay with us at lyf Bugis, where the action never stops!--Our doors are always open, and we look forward to welcoming you back here for your next adventure.--In the meantime, stay safe and lyf-ly!--Cheers, lyf Guard Team
by A verified traveler
Posted 17 Aug 2024
Wet toilet and shower combination should be stated in your room descriptions. Not everyone likes wet feet in the middle of the night when using the toilet. Also, once a stay towel changing should also be mentioned
Comment from Hotel Management
22 Aug 2024 by --, Hotel Management
Hi Brenda, Greetings from lyf Bugis Singapore.--Thank you for taking the time to review your recent stay at our co-living residence.--It is disappointing to know that you did not fully enjoy your stay with us, and we do apologise for any shortfall in offerings that you might have expected during your stay.--All of us would also like to apologise for the discomfort caused to you by wet floor in the room assigned for your stay. We hear you on there not being a separation door in the bathrooms and this design element is something we will consider going forward. Your meaningful feedback allows us to improve our product offerings and service standards and we thank you for it. -- However, we do note that our services and offerings are displayed on our landing page on Expedia.com for all potential guests to view and assess before they make a reservation.--We look forward to hearing back from you, and most importantly, hope to be able to welcome you again and have another opportunity to serve you better. --Cheers,lyf Guard team
by A verified traveler
Posted 14 Aug 2024
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Comment from Hotel Management
14 Aug 2024 by --, Hotel Management
Hi Bronte,---Greetings from lyf Bugis Singapore! --Thanks for taking the time to give us your feedback on your recent stay, and for letting us know you enjoyed the stay with us! --We do believe that in lyf, joy is in all of the little things and thus, have purposefully designed spaces that are not only functional, but sparks joy! --We are delighted to have hosted your stay with us at lyf Bugis, where the action never stops! --Our doors are always open, and we look forward to welcoming you back here for your next adventure. --In the meantime, stay safe and lyf-ly! –Cheers, lyf Guard Team
by A verified traveler
Posted 12 Aug 2024
Comment from Hotel Management
14 Aug 2024 by --, Hotel Management
Hi maithely,Greetings from lyf Bugis Singapore.Thank you for taking the time to review your recent stay at our co-living residence.It is disappointing to know that you did not fully enjoy your stay with us, and we do apologise for any shortfall in offerings that you might have expected during your stay.If possible, do share with us more about what was lacking about your stay so that we can improve our services and offerings.Our doors are always open, we look forward to welcoming you back for your next adventure!Cheers,lyf Guard team
by A verified traveler
Posted 8 Aug 2024
Comment from Hotel Management
10 Aug 2024 by --, Hotel Management
Dear Brianne, --Greetings! --We are delighted you had a great experience staying with us. --As you may already know, this centrally located property was acquired in early 2024 by The Ascott Limited, the lodging arm of Capitaland Investment. –As part of our improvement plans for this hotel, we are carrying out refurbishment works and eventual rebranding plans for this property; and all of us are relieved these works did not distract you from having a great stay with us. Thank you for your kind understanding and patience! ---It has truly been our great pleasure and privilege to have been of service to you and we eagerly look forward to welcoming you back. –We are at your service, and we wish you well. –Kind regards, -- lyf Bugis Singapore
by A verified traveler from Manila
Posted 3 Aug 2024
This property recently changed hands, and staff were new and relatively novice. My room was n/a when I arrived late after landing after midnight, and it took nearly 45min to secure a room. The room allocated to me had a busted safe which was noisy and it was clear the room had not been used in a while given its state (moldy smell). I had to change rooms at that late hour, and staff graciously upgraded me given the inconvenience. Not an overall pleasant arrival, but it was rectified.
Comment from Hotel Management
3 Aug 2024 by --, Hotel Management
Hi Mona,-- Greetings from lyf Bugis Singapore!--Thanks for taking the time to give us your feedback about your recent stay, and we are sorry to hear you did not fully enjoy your recent stay with us. ---We sincerely apologise for the shortfalls you have experienced. --We are truly sorry for the longer than usual check-in time that you experienced. Our lyf guards strive to impress and to deliver a seamless check-in experience, this was a lapse in service standards on our part. I would like to take this time to thank you for your patience on this matter and share that the necessary retraining efforts will be taken to ensure that we continue to fine-tune and deliver a smooth overall guest experience.--We are truly sorry for the lacklustre cleanliness of the room you were originally assigned for your stay and we assure you we will be investigating this matter and counselling our team member concerned. We sincerely hope this shortfall in our service will not deter you from staying with us again. --We have taken your feedback on board and are continuously striving to improve our services and offerings to ensure that your next stay with us is even more comfortable!--Our doors are always open and we look forward to welcoming you back here for your next adventure!--Cheers, lyf Guard team
by A verified traveler
Posted 2 Aug 2024
Comment from Hotel Management
23 Aug 2024 by --, Hotel Management
Hi MICHELLE, Greetings from lyf Bugis Singapore.--Thank you for taking the time to review your recent stay at our co-living residence.--It is disappointing to know that you did not fully enjoy your stay with us, and we do apologise for any shortfall in offerings that you might have expected during your stay.--If possible, do share with us more about what was lacking about your stay so that we can improve our services and offerings.--Our doors are always open, we look forward to welcoming you back for your next adventure!--Cheers,lyf Guard team
by A verified traveler
Posted 29 Jul 2024
Took my booking at midnight when there were no rooms. Couldn’t check in and got stuck with nowhere to go.
Comment from Hotel Management
31 Jul 2024 by --, Hotel Management
Hi Wei Jin,---Greetings from lyf Bugis Singapore! -We sincerely apologise for the shortfall you have experienced. - We would like to inform you that, due to a system glitch, your reservation was accepted despite our property being fully booked. We sincerely apologise for this oversight. Please be assured that we have already processed a full refund for your booking. We appreciate your patience and understanding and thank you for your cooperation in this matter. -We earnestly hope to welcome you back, giving us the chance to create a better stay experience for you and recover your trust in our co-living property and our service. --In the meantime, stay safe and lyf-ly! –Cheers, lyf Guard Team
by A verified traveler
Posted 25 Jul 2024
Thee room was small but had everything I needed and was in a perfect location. Excellent restaurant and bar downstairs
Comment from Hotel Management
26 Jul 2024 by --, Hotel Management
Hi Michelle,---Greetings from lyf Bugis Singapore! --Thank you for taking the time to review your recent stay at our centrally located hotel. – We are thrilled to learn you had a great stay with us, and you like the location and amenities around our hotel! --We do believe that in lyf, joy is in all of the little things and thus, have purposefully designed spaces that are not only functional, but sparks joy! --We are delighted to have hosted your stay with us at lyf Bugis, where the action never stops! --Our doors are always open, and we look forward to welcoming you back here for your next adventure. --In the meantime, stay safe and lyf-ly! –Cheers, lyf Guard Team
by A verified traveler
Posted 22 Jul 2024
Good place to stay. Close to many amenities. Would recommend to others.
Comment from Hotel Management
26 Jul 2024 by --, Hotel Management
Hi Joseph,---Greetings from lyf Bugis Singapore! --Thank you for taking the time to review your recent stay at our centrally located hotel. – We are thrilled to learn you had a great stay with us, and you like the location and ambiance of our hotel. --We do believe that in lyf, joy is in all of the little things and thus, have purposefully designed spaces that are not only functional, but sparks joy! --We are delighted to have hosted your stay with us at lyf Bugis, where the action never stops! --Our doors are always open, and we look forward to welcoming you back here for your next adventure. --In the meantime, stay safe and lyf-ly! –Cheers, lyf Guard Team
