Ratings based on 246 Verified Reviews
4.7 Room cleanliness
4.8 Service & staff
4.3 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 8 Nov 2024
Nice property and staff. Small rooms.
Comment from Hotel Management
8 Nov 2024 by With Heartfelt Appreciation, Hotel Management
Dear Mario, --Greetings from KeSa House by The Unlimited Collection! Thank you for reviewing your recent stay at our boutique hotel and for awarding a perfect rating for your experience staying with us. –We are delighted you and your lovely partner had a fabulous stay with us, and you liked the ambiance of our restored heritage boutique hotel and its facilities. ---Thank you for your kind feedback about our team’s service. Our multi-talented team at KeSa House strive to deliver an exceptional guest experience and are always here to ensure that your stay with us remains comfortable, thus, we are glad that they made such a positive impression on you. We truly appreciate that you make us feel valued for the hospitality and services we rendered! ---All of us sincerely thank you for giving us the great privilege and pleasure to have been of service to you and your lovely partner, and we earnestly hope to welcome back. –We are at your service, and we wish both of you well. --Kind regards,The KeSa House Team
by A verified traveler
Posted 21 Oct 2024
Comment from Hotel Management
21 Oct 2024 by With Heartfelt Appreciation, Hotel Management
Dear Thiam Seng, --Greetings and welcome back! –Thank you for your unwavering support for our centrally located boutique hotel and for letting us know you had another awesome stay with us. –It is indeed so rewarding to welcome our guests like you back and know you thoroughly enjoyed your stays with us as it shows us that we have achieved our goal of creating wonderful stay experiences for you and that you have fond memories of your stays at our boutique hotel. –As always, all of us have truly enjoyed being of service to you and we eagerly await welcoming you back in the near future. –Thank you for giving us the great pleasure and privilege of hosting you at our boutique hotel. –We are at your service, and we wish you well. –Kind regards,The management of KēSa House
by A verified traveler
Posted 12 Oct 2024
Easy access to train, short walk to China Town. Friendly helpful staff.
Comment from Hotel Management
14 Oct 2024 by --, Hotel Management
Dear Tina, --Greetings! We are so grateful you took the time to leave us a perfect-rated review of your experience at our centrally located boutique hotel. --All of us truly value our guest satisfaction as our top priority and we are committed to our guests. It is guests like you who make our job wonderful. Thank you! -----With your recent stay with us, all of us earnestly hope our boutique hotel will remain as your choice lodging whenever your travels bring you back to Singapore. ---We earnestly look forward to welcoming you back soon. ---We are at your service, and we wish you well. --Thank you for your valued support. -----Kind regards, The KēSa House Team
by A verified traveler
Posted 11 Oct 2024
Comment from Hotel Management
11 Oct 2024 by --, Hotel Management
Dear Sazzali, --Greetings from your friendly team at KēSa House! Thank you for choosing our boutique hotel for your recent holiday in Singapore and for letting us know you had an enjoyable and comfortable stay with us. --Thank you for giving us the great pleasure and privilege of hosting you at our boutique hotel and all of us earnestly hope to welcome you back in the future. –Kind regards, --The KēSa House Team
by A verified traveler
Posted 10 Oct 2024
Overall ok stay and good location. Room is very small and hard to move around. Staff are not so welcoming and had to wait till exactly at 3 to check in while there were free rooms
Comment from Hotel Management
11 Oct 2024 by --, Hotel Management
Dear Pouya,-- Greetings. We deeply regret to learn you did not enjoy your stay at our centrally located boutique hotel and we are sorry for the disappointment caused to you by the size of the room you booked for your stay. We would like to explain as we want our guests to be aware of our various room types and the in-room facilities before they confirm their stays with us because we understand the size of our rooms may not be ideal for some guests’ stay requirements or preference, information on the apartments including the size of the respective apartment is stated on our property’s landing page on Expedia.com when one clicks on the link of the respective room type. We seek your kind understanding in this matter. – Please accept our sincere apologies with regards to the lapse in service standards of our lyf guards (front desk staff). As our lyf guards play an integral role and are a big part of the lyf experience, we take feedback very seriously and any information you provide us with will be very useful in ensuring that the necessary retraining efforts are done accordingly. --While we constantly strive to maintain the highest standard of customer satisfaction, it is most unfortunate we have fallen short of your expectations.--We have taken your feedback on board and are continuously striving to improve our services and offerings to ensure that your next stay with us is even more comfortable!--Thank you for staying with us and we sincerely hope you and your friend will give us another chance to welcome you back. -- Kind regards, -- The management of KēSa House
by A verified traveler
Posted 8 Oct 2024
Top notch!
Comment from Hotel Management
9 Oct 2024 by --, Hotel Management
Dear Cameron, --Greetings! Thank you for your valued support for our boutique hotel and for taking the time to review your stay with us. We are delighted you have awarded a perfect rating for your stay experience. --It is definitely a boost every time we receive positive reviews like this as it truly inspires all of us to constantly strive for excellence and provide the best services, facilities and products in our industry. Thank you for making us feel valued too! --With your experience staying with us, we sincerely hope our boutique hotel will be your choice accommodation in Singapore, and you will also recommend us to your family and friends. If there is anything we may assist with your stay at our boutique hotel, we invite you to contact us as we would be most glad to be of assistance. We are at your service, and we wish you well. --Thank you for giving us the great pleasure and privilege of hosting you at our boutique hotel. --Kind regards, --The KēSa House Team
by A verified traveler
Posted 25 Sep 2024
Beautiful boutique hotel in the heart of Keong Saik perfect for solo travellers. Super comfy bed, cool and clean room, AMAZING staff. Would highly recommend.
Comment from Hotel Management
26 Sep 2024 by --, Hotel Management
Dear Kris, -- Greetings! Thank you for your valued support for our boutique hotel and for taking the time to review your stay with us. We are delighted you had a wholly enjoyable and comfortable stay at our restored heritage boutique hotel. --All of us are thrilled to learn you find our central location at the fringe of vibrant Chinatown with easy accessibility to a plethora of eateries, tourist attractions and various public transport options convenient and ideal for your holiday in our city-state. --We are truly grateful for your lovely compliment for our team’s service as your compliment definitely inspires all of us to continuously strive to provide the best service in our industry. Our team works diligently to keep our guests happy and create memorable stay experiences for them, but we can only do it thanks to amazing guests like you. Thank you! -- It has truly been our great privilege and pleasure to have been of service to you and all of us earnestly hope our boutique hotel remains as your choice lodging whenever your travels bring you back to Singapore. -We are at your service, and we wish you well. --Kind regards, The KēSa House Team
by A verified traveler
Posted 19 Sep 2024
KeSa was a great place for our short three days in Singapore. Close to the MRT, restaurants and friendly staff. This place was a hidden gem. I would definitely stay here again.
Comment from Hotel Management
20 Sep 2024 by --, Hotel Management
Dear Derek, -- Greetings! Thank you for your valued support for our boutique hotel and for taking the time to review your stay with us. We are delighted you had a wholly enjoyable and comfortable stay at our restored heritage boutique hotel. --All of us are thrilled to learn you find our central location at the fringe of vibrant Chinatown with easy accessibility to a plethora of eateries, tourist attractions and various public transport options convenient and ideal for your holiday in our city-state. --We are truly grateful for your lovely compliment for our team’s service as your compliment definitely inspires all of us to continuously strive to provide the best service in our industry. Our team works diligently to keep our guests happy and create memorable stay experiences for them, but we can only do it thanks to amazing guests like you. Thank you! -- It has truly been our great privilege and pleasure to have been of service to you and all of us earnestly hope our boutique hotel remains as your choice lodging whenever your travels bring you back to Singapore. -We are at your service, and we wish you well. --Kind regards, The KēSa House Team
by A verified traveler
Posted 19 Sep 2024
Great stay! Modern features. Close to public transit. Filtered water and kitchen use accessible for all guests. We did not realize it rained so intermittently daily but hotel gave us access to umbrellas instead of having to buy one which was great. Only request is to stay a full length mirror added to room. Would stay again!
by A verified traveler
Posted 19 Sep 2024
Really good location for the MRT station and lots of restaurants to choose from literally in your door stop.
