Ratings based on 232 Verified Reviews

3.5 out of 5
81% of guests recommend
3.5 Room cleanliness
3.8 Service & staff
3.1 Room comfort
3.2 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler

Posted 24 Sep 2024
Room was in dire need of decoration. Grubby, dirty and run down. Family next door with baby crying 24 x 7 didn’t help although appreciate this is not the hotels fault. Room had AC but rest of hotel was like a sauna.
5 out of 5
by A verified traveler

Posted 10 Sep 2024
I enjoyed my 4 nights stay @ jayleen Hotel definitely recommended and will stay there againnin the future
Comment from Hotel Management
12 Sep 2024 by Cherrio, Hotel Management
Thank you very much for your appreciation. Our whole team is delighted with your kind rating! Indeed we look forward to be of service to you again.ManagementJayleen Clarke Quay Hotel
4 out of 5
by A verified traveler

Posted 24 Jun 2024 on Hotels
Comment from Hotel Management
26 Jun 2024 by Happy, Hotel Management
Thank you for your kind compliments which mean so much to our front desk personnel and Housekeeping team.We hope to welcome you and family back again to Jayleen Clark Quay.
4 out of 5
by A verified traveler

Posted 20 May 2024
Great location for a budget hotel. Can improve on quality of the beds, but for a short stay in Singapore it’s ok. Staff is very kind and helpful.
2 out of 5
by A verified traveler

Posted 8 Apr 2024
the hotel needs a great renovation, bad smell like a mold.
2 out of 5
by A verified traveler

Posted 26 Feb 2024
It is horrible to find and locate this property because the front door is being covered under the skywalk. You cannot find the sign of this hotel driving down the street. The hotel should consider placing a sign somewhere so that car passing through this area can locate the hotel. The hotel smell and the room is too tiny. We had an awful experience during our stay. The location is close to everything which is a plus.
3 out of 5
by A verified traveler

Posted 15 Feb 2024
Good location but the hotel in general is not in the best condition
3 out of 5
by A verified traveler

Posted 31 Dec 2023 on Hotels
The blanket is so dirty with stain
5 out of 5
by A verified traveler

Posted 20 Nov 2023
The staff was incredibly helpful. Gave some great travel recommendations. Amazing experience!
2 out of 5
by A verified traveler

This traveler left a rating score only Posted 28 Oct 2023 on Hotels