Ratings based on 960 Verified Reviews
4.5 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 21 Nov 2024
Nice and clean. All the staff are very friendly and helpful.
by A verified traveler from Rochester
Posted 21 Nov 2024
We stayed at this same hotel 5 years ago and it was so good and convenient that we decided to stay here again. Please keep up the good work…
by A verified traveler
Posted 14 Nov 2024
by A verified traveler from North Sydney
Posted 12 Nov 2024
Check in was pretty slow. In-room dinning site written the latest order time is 23.00 pm, but the guest service staff said it's for 24 hours. Order wake-up call at 4 am, and the phone rang at 5.04 am. The rest was good, and the concierge was good and helpful.
by A verified traveler
Posted 10 Nov 2024
by A verified traveler
Posted 9 Nov 2024
Great hotel, very convenient as right next to MRT. Room size was great and clean and the pool area was lovely. I don’t rate the food quality or value for money at JEN food to go cafe. The corridors need some attention as the carpets are bumpy and a trip hazard for my 3 year old, and need some cleaning
by A verified traveler
Posted 7 Nov 2024
Quiet area near MRT and Orchard Road.
by A verified traveler
Posted 6 Nov 2024
Metro station is a steps from the hotel
by A verified traveler
Posted 4 Nov 2024
by A verified traveler from Toronto
Posted 4 Nov 2024
Nice hotel in a good quiet location slightly away from Orchard Road. Decent sized rooms and comfortable beds. MRT station right at the hotel entrance and also walkable to Orchard Road. Hotel overall is nice and modern with good amenities like an outdoor pool. Front desk was excellent and only comment was that the cleaning folks could have been a little quieter. They were talking very loudly in the hallways on our first day there.
