Ratings based on 442 Verified Reviews
3.3 Room cleanliness
3.6 Service & staff
2.8 Room comfort
2.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 28 Dec 2024
Rooms are nothing like images on website, very dated, old, somewhat disappointed
by A verified traveler
Posted 27 Sep 2024 on Orbitz
The water dripping and the entire room was wet one day when I got back, very inconvenient
Comment from Hotel Management
5 Oct 2024 by ShouChiang, Hotel Management
We would like to extend our utmost sincere apologies for the frustration that this issue has caused. We believe in creating a positive and memorable hotel experience for all our guests and are very sorry to hear of your less-than-satisfactory experience.
by A verified traveler
Posted 26 Sep 2024
Very Near to Mrt Chinatown
Comment from Hotel Management
27 Sep 2024 by ShouChiang, Hotel Management
we are pleased to hear that you find our location to your liking. On your next visit, we are happy to share with you a simple itinerary that will help you maximize your stay in the area. We hope to see you again soon.
by A verified traveler
Posted 30 Jul 2024
Comment from Hotel Management
13 Aug 2024 by Shou Chiang, Hotel Management
Thank you for sharing your recent experience/stay with us. We hope to welcome you again on your next visit in Singapore
by A verified traveler from Singapore
Posted 22 Jul 2024
Poor
Comment from Hotel Management
29 Jul 2024 by Shou Chiang, Hotel Management
"We are deeply embarrassed to hear that we did not provide the best possible service. It seems there were many areas that fell short in service and for that we are truly sorry. We hope we will be given an opportunity to welcome you back in the near future."
by A verified traveler
Posted 10 Jul 2024 on Hotels
Comment from Hotel Management
29 Jul 2024 by Shou Chiang, Hotel Management
Thank you for taking your time to rate us a review. We wish to serve you again in the near future
by A verified traveler
Posted 8 Jun 2024
Overall satisfactory
Comment from Hotel Management
29 Jul 2024 by Shou Chiang, Hotel Management
Thank you for sharing your recent experience/stay with us. We hope to welcome you again on your next visit in Singapore
by A verified traveler
Posted 18 May 2024
by A verified traveler
Posted 20 Apr 2024 on Hotels
by A verified traveler
Posted 12 Mar 2024
The room that I had for the price per night is not worth it…it wasn’t mentioned that the room has no windows and no shower…the shower is in the toilet…and the room is very small and had very old furniture….the beddings were clean…but it’s probably overpriced for 427 Canadian dollars for 2 nights. Only good thing is walkable to some tourists attractions. Amenities in the room is very poor.
