Ratings based on 942 Verified Reviews
4.6 Room cleanliness
4.6 Service & staff
4.3 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 19 Nov 2024
Excellent service and friendly staff
Comment from Hotel Management
20 Nov 2024 by Holiday Inn Express Singapore Clarke Quay, Hotel Management
Dear Ellen, Thank you so much for your kind words! We’re thrilled to hear that you enjoyed our service and found our staff friendly. Providing excellent service is something we take pride in, and your feedback means the world to our team.We look forward to welcoming you back for another wonderful stay in the future. Thank you once again for choosing us!
by A verified traveler
Posted 18 Nov 2024
Great stay, courteous staff and clean hotel
Comment from Hotel Management
19 Nov 2024 by Holiday Inn Express Singapore Clarke Quay, Hotel Management
Dear Al-Amin, Thank you so much for your wonderful review! We’re delighted to hear that you enjoyed your stay and found our staff courteous and our hotel clean. Your kind words are a great encouragement to our team, and we’re so pleased to have provided you with a memorable experience.We look forward to welcoming you back for another great stay in the future!
by A verified traveler
Posted 14 Nov 2024
Staff very helpful
Comment from Hotel Management
14 Nov 2024 by Holiday Inn Express Singapore Clarke Quay, Hotel Management
Dear Jane,Thank you for your fantastic rating! We are delighted to hear you had a positive experience with us. We hope to have the pleasure of welcoming you back for another excellent stay.Warm regards,
by A verified traveler
Posted 11 Nov 2024
Comment from Hotel Management
11 Nov 2024 by Holiday Inn Express Singapore Clarke Quay, Hotel Management
Dear Meagan,Thank you for your fantastic rating! We are delighted to hear you had a positive experience with us. We hope to have the pleasure of welcoming you back for another excellent stay
by A verified traveler
Posted 10 Nov 2024
Comment from Hotel Management
11 Nov 2024 by Holiday Inn Express Singapore Clarke Quay, Hotel Management
Dear KhusiThank you for your fantastic rating! We are delighted to hear you had a positive experience with us. We hope to have the pleasure of welcoming you back for another excellent stay
by A verified traveler from Edmonton
Posted 9 Nov 2024
Our stay here was great, walkable to MRT.
Comment from Hotel Management
10 Nov 2024 by Holiday Inn Express Singapore Clarke Quay, Hotel Management
Dear Terry,Thank you for sharing your experience with us! We're thrilled to hear that you had a great stay and enjoyed our convenient location within walking distance to the MRT. We hope it made exploring the city even easier for you.We look forward to welcoming you back for another comfortable and enjoyable stay!Warm regards,
by A verified traveler
Posted 4 Nov 2024
Proximity to subway made getting around really easy. Great location to walk to restaurants.
Comment from Hotel Management
5 Nov 2024 by Holiday Inn Express Singapore Clarke Quay, Hotel Management
Dear Peter,Thank you for your feedback! We’re delighted that our convenient location and close proximity to the subway made exploring the area easy and enjoyable for you. Being within walking distance of local restaurants is something we’re pleased to offer, and we’re thrilled it contributed to your stay.We look forward to welcoming you back for another great experience whenever you’re in town next.
by A verified traveler
Posted 4 Nov 2024
Bit dated now and needs a general deep clean,but convenient location,slightly expensive for what you get.
Comment from Hotel Management
4 Nov 2024 by Holiday Inn Express Singapore Clarke Quay, Hotel Management
Dear Wyne,Thank you for taking the time to provide us with your feedback. We are pleased to know that you found our location convenient and appreciate your insights regarding areas where we can improve.Your comments about the overall condition and cleanliness of the property are truly valuable to us. Please rest assured that we are committed to enhancing our facilities and will address these areas to ensure an exceptional experience for our guests.We also acknowledge your thoughts on value and are continuously working to ensure that our offerings align with our guests’ expectations.Thank you once again for your constructive feedback. We look forward to the opportunity to welcome you back and provide a more refined experience in the future.
by A verified traveler
Posted 3 Nov 2024
Very well locates. Excellent service. The quality of breakfast was good. Room comfortable but a little small.
Comment from Hotel Management
4 Nov 2024 by Holiday Inn Express Singapore Clarke Quay, Hotel Management
Dear Ramiro, Thank you for sharing your feedback about your recent stay with us! We are pleased to hear that you found our location convenient and that our service met your expectations. Our team is dedicated to providing excellent service, and your recognition means a lot to us.We’re glad you enjoyed the quality of our breakfast. We strive to offer a variety of options to cater to all our guests’ preferences.We appreciate your comments about the room size. While we aim to create a comfortable environment for our guests, we understand that space can be a factor for some. We hope that this didn’t detract too much from your overall experience.Thank you again for your insights, and we look forward to welcoming you back for another stay!
by A verified traveler
Posted 3 Nov 2024
Comment from Hotel Management
3 Nov 2024 by Holiday Inn Express Singapore Clarke Quay, Hotel Management
Dear Yun-Yu,Thank you for your fantastic rating! We are delighted to hear you had a positive experience with us. We hope to have the pleasure of welcoming you back for another excellent stay.Warm regards,
