Ratings based on 436 Verified Reviews
4.6 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 6 Nov 2024
Very comfortable stay, ideal flat for our family holiday. Breakfast was ok but wouldn’t pay for it additionally. Very convenient supermarket nearby and excellent location.
Staff were very friendly and helpful.
Comment from Hotel Management
19 Nov 2024 by Christina Ng, Hotel Management
Dear Elizabeth, Thank you for the great review on your stay with us in Fraser Place Robertson Walk Singapore! We are glad that our apartment was ideal for your family holiday, and that has made a very comfortable stay for you. It is delighted that our location, friendliness of our staff member made your stay experience a memorable one.The pleasure is ours to have made you feel warm welcome during your stay with us. Looking forward in welcoming you and our family in the near future. Yours sincerely, Christina Ng Executive Assistant Manager
by A verified traveler
Posted 29 Sep 2024
Great stay. Great location. Many many restaurants and shopping right behind the property. Safe area. The property is a bit dated but we had ample space for two people, the hotel breakfast had many options but we chose to eat offsite breakfast for most of our stay.
Overall would recommend and stay here again!
Comment from Hotel Management
15 Oct 2024 by Christina Ng, Hotel Management
Dear Daijah, Warm greetings from Fraser Place Robertson Walk Singapore! Many thanks for your positive review and your family had a fantastic stay with us! We are pleased that you have enjoyed your breakfast that our team members made you stay more memorable.We apologise for the noise from the nearby restaurant, we will send it to the retail management for their necessary action.Thank you for staying with us and we certainly look forward to welcoming you back again soon! Yours sincerely, Christina Ng Executive Assistant Manager
by A verified traveler
Posted 16 Aug 2024
Comment from Hotel Management
30 Aug 2024 by Christina Ng, Hotel Management
Warm greetings from Fraser Place Robertson Walk Singapore! Many thanks for your positive review and your family had a fantastic stay with us! Thank you for staying with us and we certainly look forward to welcoming you back again soon! Yours sincerely, Christina Ng Executive Assistant Manager
by A verified traveler
Posted 20 Jun 2024 on Hotels
Comment from Hotel Management
17 Oct 2024 by CN, Hotel Management
Thank you for your Perfect 10! Looking forward to see you soon.
by A verified traveler
Posted 30 May 2024 on Hotels
Comment from Hotel Management
3 Jun 2024 by Raine Chua, Hotel Management
Dear Peter,Thank you for scoring us a perfect score. We are thrilled to know that your had an exceptional stay with us at Fraser Residence Orchard Singapore.It was our pleasure hosting your stay and we look forward to welcoming you again in the near future. Warmest RegardsRaine ChuaOperations Manager
by A verified traveler
Posted 28 Apr 2024
Great location from which to explore Singapore. Short walk to Fort Canning Metro. Great food options on site, else walk to Robertson Quay or Clarke Quay. Very spacious apartments, well appointed, great pool and gym on site.
Comment from Hotel Management
2 May 2024 by Christina Ng, Hotel Management
Dear John, Warm greetings from Fraser Place Robertson Walk Singapore! Many thanks for your positive review and your family had a fantastic stay with us! We are delighted that our location, facilities and spacious apartment had made your stay more memorable.Thank you for staying with us and we certainly look forward to welcoming you back again soon! Yours sincerely, Christina Ng Executive Assistant Manager
by A verified traveler from Helen's Bay
Posted 18 Feb 2024 on Ebookers
I would highly recommend Fraser Place Robertson Walk. Check in was quick and although we were early for check in and our room was being serviced, the staff were very accommodating in getting us access to the changing rooms at the pool to shower and freshen up.
The MRT is 5 minutes away to access Singapore and underneath the hotel you have a multitude of bars and restaurants for you to choose from. The staff were exceptional, their friendliness shone through in every interaction. I would like to single out our housekeeper Li Jun who kept our room spotless during our stay.
I look forward to coming back.
Comment from Hotel Management
26 Feb 2024 by Raine Chua, Hotel Management
Dear AdamWe are delighted you enjoyed all aspects of your stay with us. We are truly grateful for your heart-warming compliment for our team’s service especially for Lijun and we assure you she will be pleased to learn of your high praise. It brings us much joy to learn you shall be returning to stay with us and we are truly grateful for your valued support. It was our pleasure hosting your stay and we look forward to creating more memories with you and your family.Warmest RegardsRaine ChuaOperations Manager
by A verified traveler
Great staff.
Posted 2 Feb 2024 on HotelsThe is very friendly and helpful.
Comment from Hotel Management
7 Feb 2024 by Raine Chua, Hotel Management
Dear SandraThank you for the great review on your stay with us in Fraser Place Robertson Walk Singapore! We are glad that you enjoyed your stay and the team had made your stay experience a memorable one. Warmest RegardsRaine ChuaOperations Manager
by A verified traveler
Posted 31 Jan 2024
Staff very polite and attentive. Property certainly showing it's age and there's not much room to move at breakfast time.
Comment from Hotel Management
7 Feb 2024 by Raine Chua, Hotel Management
Dear JohnWe do agree that Fraser Place Robertson Walk is showing signs of age after 25 years of service and rest assured that the management is looking into upgrades for our residents.All of us truly hope this slight detraction will not prevent from staying with us again as we wish to create a faultlessly enjoyable and comfortable stay for you the next time around.Warmest RegardsRaine ChuaOperations Manager
by A verified traveler
Posted 29 Jan 2024 on Wotif
While the property was a little dated by appearance, the staff were super friendly, rooms were serviced daily, breakfast was amazing. The location of Fraser Place Robertsons Walk was perfect. close to dining, buses, supermarket and MRT. Highly recommend.
Comment from Hotel Management
31 Jan 2024 by Raine Chua, Hotel Management
Dear TannealeThank you for all the great reviews.It brings a smile to us every time we receive positive reviews like this as it inspires all of us to constantly strive for excellence and provide the best services, facilities and products in our industry.It was our pleasure hosting your stay and we look forward to creating more memories with you and your family soon!Warmest RegardsRaine ChuaOperations Manager
