Ratings based on 399 Verified Reviews
4.6 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 16 Dec 2024
Good place
Comment from Hotel Management
16 Dec 2024 by With Heartfelt Appreciation, Hotel Management
Dear Mohammed, --Greetings! Thank you for choosing Citadines Rochor for your recent holiday in Singapore and fortaking the time to leave us a perfect rated review for your experience at our strategically located serviced residence. --All of us are delighted you and your companion had an excellent 7-night stay with us. –All of us value customer satisfaction as a top priority and we are committed to our guests. It is definitely a boost every time we receive positive reviews like this as it truly inspires all of us to constantly strive for excellence and provide the best services, facilities and products in our industry. –It has truly been our great pleasure and privilege to have been of service to you and your companion, and all of us sincerely hope Citadines Rochor remains as your choice accommodation whenever you are back in our city-state. --All of us earnestly look forward to welcoming you and your companion back. –We are at your service, and we wish both of you well. --Kind regards, --The management of Citadines Rochor Singapore
by A verified traveler
Posted 9 Dec 2024
Comment from Hotel Management
11 Dec 2024 by With Sincere Apologies, Hotel Management
Dear Nicholas, --Greetings. We are disheartened to know you have awarded a low rating for your stay experience at our serviced residence, and we apologise for any shortfall in our service, product offerings and facilities that you might have expected during your stay. ---Please allow us to assure you our management is very concerned as it is always our sincere hope our guests enjoy their stays with us. --Regrettably, as you have not provided us with any information about the areas you were somewhat dissatisfied with during your stay and as we truly want to improve in the areas we lack, we would like to invite you to write to us as it will allow us to review our processes and service for improvements, besides ensuring the lapses are being attended to. ---We hope to welcome you back and provide a better experience next time. ---Best regards, ---The management of Citadines Rochor Singapore
by A verified traveler from Sharjah
Posted 1 Dec 2024
Location is fantastic. Staff service was excellent.
Comment from Hotel Management
1 Dec 2024 by With Heartfelt Appreciation, Hotel Management
Dear Vijay, --Greetings! Thank you for choosing Citadines Rochor as your choice accommodation for your recent holiday in Singapore and for taking the time to review your experience staying at our serviced residence. --We are delighted you and your lovely wife had a fabulous 9 nights stay with us, and you found our residence’s location at the edge of vibrant Little India with proximity to many eateries and public transport options convenient and ideal for exploring our city-state. –We are truly humbled and appreciative of your heartwarming compliment for our team’s service. Our team works diligently to keep our guests happy and create memorable stay experiences for them, but we can only do it thanks to amazing guests like you and your wife. Thank you for fuelling everyone’s passion to serve! ---With your recent experience staying with us, we sincerely hope you will make our serviced residence your choice lodging when your travels bring you and your lovely wife back to Singapore and that you will recommend us to your family and friends. ---We sincerely thank you for giving us the great privilege and pleasure to have been of service to you and your lovely wife at our serviced residence, and we earnestly look forward to welcoming you back. ---We are at your service, and we wish both of you well. --Kind regards, --The management of Citadines Rochor Singapore
by A verified traveler from Perth
Posted 30 Nov 2024
Very clean, well-maintained and comfortable hotel. Just directly opposite Tekka Centre with hugh food court and fresh market fruits, vegetables and meat available galore. Will certainly stay again next visit to Singapore
Comment from Hotel Management
30 Nov 2024 by With Heartfelt Appreciation, Hotel Management
Dear Lee, --Greetings from Citadines Rochor Singapore! Thank you for your valued support for our strategically located serviced residence and for awarding a perfect rating for your stay with us. ---All of us are delighted you enjoyed your stay, and you like the ambiance and cleanliness of our serviced residence. --We are indeed thrilled to learn you found our residence’s location with easy accessibility to Tekka Food Center and Market with its plethora of hawker fare and fresh produce convenient and to your liking. ---All of us truly value our guest satisfaction as our top priority and we are committed to our guests. It is guests like you who make our job wonderful. Thank you! –It brings us much joy to learn you will stay with us again when you are back in our city-state and we shall do all possible to deserve your valued trust. –All of us have truly enjoyed being of service to you and we earnestly look forward to welcoming you back soon. ---We are at your service, and we wish you well. ---Kind regards, --The management of Citadines Rochor Singapore
by A verified traveler
Posted 27 Nov 2024
Comment from Hotel Management
27 Nov 2024 by With Heartfelt Appreciation, Hotel Management
Dear Rebecca, --Greetings! --Thank you for choosing Citadines Rochor as your choice accommodation for your recent holiday in Singapore and for awarding your 2 nights experience staying at our serviced residence with a perfect rating. --Feedback like yours is always valued by every team member at our serviced residence as it motivates us to continue enhancing our services, products and facilities. Thank you! ----It has truly been our great privilege and pleasure to have been of service to you and all of us sincerely hope Citadines Rochor remains as your choice accommodation whenever you are back in our city-state. –We look forward to welcoming you back and being of service to you again. ---We are at your service, and we wish you well. -----Thank you for your valued support. ----Kind regards, --The management of Citadines Rochor Singapore
by A verified traveler
Posted 27 Nov 2024
Very nice place , location is very nice
Comment from Hotel Management
27 Nov 2024 by With Heartfelt Appreciation, Hotel Management
Dear Harminder, --Greetings from your friendly team at Citadines Rochor Singapore. – Thank you for taking the time to review your recent stay at our serviced residence. --All of us are delighted you had a wholly enjoyable and comfortable 2 nights stay with us, and you like the ambiance of the two units of apartments on the 9th level apartment you stayed in and our facilities. --We are thrilled to learn found our residence’s location at the edge of vibrant Little India with proximity to many eateries and various public transport options convenient and ideal for exploring our city-state. --With your recent experience staying with us, we sincerely hope you will now make our serviced residence your choice lodging whenever your travels bring you back to Singapore. ---It has been our great pleasure and privilege to have been of service to you. All of us truly look forward to welcoming you back for more enjoyable and comfortable stays with us. –We are at your service, and we wish you well. ---Thank you for your valued support. ---Kind regards, --The management of Citadines Rochor Singapore
by A verified traveler
Posted 24 Nov 2024
Comment from Hotel Management
24 Nov 2024 by With Heartfelt Appreciation, Hotel Management
Dear Frania, --Greetings! --Thank you for choosing Citadines Rochor for your recent holiday in Singapore and for awarding a perfect rated for your recent stay at our serviced residence. –We are thrilled to learn you had a wholly enjoyable and comfortable 8 nights stay with us. --All of us truly value our guest satisfaction as a top priority, and we are committed to our guests. Thank you for fuelling our passion to serve! –It has truly been our great privilege and pleasure to have been of service to you and we sincerely hope Citadines Rochor remains as your choice accommodation whenever you are back in our city-state. ---All of us look forward to being of service to you again. ---We are at your service, and we wish you well. --Kind regards, --The management of Citadines Rochor Singapore
by A verified traveler
Posted 17 Nov 2024
Comment from Hotel Management
18 Nov 2024 by With Sincere Apologies, Hotel Management
Dear Jamie, --Greetings. We are disheartened to know you have awarded a low rating for your stay experience at our serviced residence, and we apologise for any shortfall in our service, product offerings and facilities that you might have expected during your stay. ---Please allow us to assure you our management is very concerned as it is always our sincere hope our guests enjoy their stays with us. --Regrettably, as you have not provided us with any information about the areas you were somewhat dissatisfied with during your stay and as we truly want to improve in the areas we lack, we would like to invite you to write to us as it will allow us to review our processes and service for improvements, besides ensuring the lapses are being attended to. ---Thank you for giving us the pleasure of hosting you at our serviced residence. –We wish you well. --Kind regards,The management of Citadines Rochor Singapore
by A verified traveler
Posted 12 Nov 2024
Perfect stay
Comment from Hotel Management
12 Nov 2024 by With Heartfelt Appreciation, Hotel Management
Dear Camille Ysabel, --Greetings from Citadines Rochor Singapore! --Thank you for choosing our strategically located serviced residence and for leaving us this perfect rated review for your stay with us. -- We are delighted to hear that you and your partner had a fantastic experience at our serviced residence. --Providing excellent service and creating memorable stays is what we strive for. ---We appreciate your feedback and can't wait to welcome you and your partner back for another exceptional visit! ---We are at your service, and we wish both of you well. --Warm regards, --The management of Citadines Rochor Singapore
by A verified traveler from Richmond Hill
Posted 7 Nov 2024
All good. Busy tekka place with shops and restaurants around.
Comment from Hotel Management
8 Nov 2024 by With Heartfelt Appreciation, Hotel Management
Dear Evgeny, --Greetings! –Thank you for choosing Citadines Rochor Singapore for your recent visit to our city-state and for taking time to review your 03 nights stay with us. –All of us are delighted your lovely wife and you had a wonderful stay with us. ---We are thrilled to know that you found our residence’s location at the edge of vibrant Little India convenient due to its easy accessibility to many eateries and various public transport options. We hope you and your lovely wife enjoyed the colourful and vibrant street light-up of this cultural enclave during the Diwali festival. –All of us have truly enjoyed being of service to you and your lovely wife, and we sincerely hope our serviced residence remains as your choice accommodation whenever you are back in Singapore. --We earnestly look forward to welcoming both of you back soon. ---We are at your service, and we wish you and your lovely wife well. ---Thank you. --Kind regards, --The management of Citadines Rochor Singapore
