Ratings based on 939 Verified Reviews

4.6 out of 5
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 19 Nov 2024
Staff super attentive, nothing ever too much trouble... food great
4 out of 5
by A verified traveler

Posted 18 Nov 2024
Close to the subway. Staff was great. Breakfast overpriced- we chose not to include it. Coffee at the coffee shop was fantastic
5 out of 5
by A verified traveler

Posted 17 Nov 2024
Easy access to all areas.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 16 Nov 2024
5 out of 5
by A verified traveler

Posted 12 Nov 2024
This stay was amazing and exceeded our expectations. It was incredibly clean and well maintained. The room was spacious and beautiful. The beds and pillows were very comforting. The lighting in the room is very customizable and the room is well lit with both natural and aritifical light. The staff at reception were very friendly and helpful as well. Location is convinient and walkable to bus stops, MRT and chinatown.
5 out of 5
by A verified traveler

Posted 12 Nov 2024
The Carlton City Hotel stay was excellent! Very accommodating for all our needs. Top notch concierge! Top notch check in and check out, Nora, our housekeeping lady, was very accommodating to our needs. Would highly recommend!
5 out of 5
by A verified traveler

Posted 12 Nov 2024
Excellent location, the hotel is very clean, breakfast buffet 👍👍👍. Highly recommended ⭐️⭐️⭐️⭐️⭐️❤️❤️❤️
5 out of 5
by A verified traveler

Posted 11 Nov 2024
Property was well maintain, customer service was excellent, room was large, and pool area was great.
5 out of 5
by A verified traveler

Posted 10 Nov 2024
Everything is good
5 out of 5
by A verified traveler

Posted 10 Nov 2024
Very good hotel.