Ratings based on 486 Verified Reviews
3.7 Room cleanliness
3.9 Service & staff
3.8 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 26 Dec 2020 on Hotels
Receptionist ( old aunty ) keep talking to her friend and ignore us when we checking in. Bed sheet and pillow case have cigarette smell , only 3 parking lot there and was away full. Overall experience still ok despite the above mentioned bad experience.
Comment from Hotel Management
29 Dec 2020 by Bright Star Hotel, Hotel Management
Thank you for you feedback. Will improve.
by A verified traveler
1 Night Staycation
Posted 6 Dec 2020 on HotelsOne night stayed with wifey and room was opulance with price affordable...
Comment from Hotel Management
7 Dec 2020 by Bright Star Hotel, Hotel Management
Thank you for your support. See you again.
by A verified traveler
Posted 8 Mar 2020
Decent sized room for the price, reasonably quiet, very dated. Did not like the smell of toilet block in the lifts and room.
Comment from Hotel Management
9 Mar 2020 by Bright Star Hotel, Hotel Management
Thank you for your feedback and rating. Will try to improve and see you soon. See you.
by A verified traveler
Posted 3 Mar 2020 on Orbitz
Clean and quiet property. Luggage storage room and friendly receptionists
Comment from Hotel Management
6 Mar 2020 by Bright Star Hotel, Hotel Management
Thank you for your rating and feedback. See you again.
by A verified traveler from Beroun
Posted 23 Feb 2020 on CheapTickets
Everything was good and fine. We appreciated proximity to the railway station.
Comment from Hotel Management
24 Feb 2020 by Bright Star Hotel, Hotel Management
Thank you for your rating and feedback. See you again.
by A verified traveler
Posted 19 Feb 2020 on Wotif
We were close to transport and lots of food options. We had everything we needed
Comment from Hotel Management
21 Feb 2020 by Bright Star Hotel, Hotel Management
Thank you for your rating and feedback. See you again.
by A verified traveler
Posted 10 Feb 2020
Comment from Hotel Management
10 Feb 2020 by Bright Star Hotel, Hotel Management
Thank you for your rating. See you again.
by A verified traveler from Australia
Posted 3 Feb 2020 on Wotif
A great affordable hotel close to good food and the MRT. Being out of the main of singapore we got to experience real locals in evetyday life, not just tourists. I would stay again
Comment from Hotel Management
4 Feb 2020 by Bright Star Hotel, Hotel Management
Thank you for your rating and feedback. See you again.
by A verified traveler
Posted 30 Jan 2020 on Hotels
Nice stay in this hotel, with very accommodating staff and with very accessible location- walking distance to Aljunied MRT Station. Just would like to suggest though that the elevator should be kept smelling good always.
Comment from Hotel Management
31 Jan 2020 by Bright Star Hotel, Hotel Management
Thank you for your feedback and rating. Will work hard to improve. See you.
by A verified traveler from Phoenix, AZ
Posted 20 Jan 2020
I liked:
10 minutes walking distance to Aljunied MRT.
Quiet property in a quiet street
Helpful and friendly staff
Clean
Good bedding
Note:
Early check-in has an extra fee of SG$20
Comment from Hotel Management
21 Jan 2020 by Bright Star Hotel, Hotel Management
Thank you for your feedback and rating. See you again.
