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Aqueen Heritage Hotel Joo Chiat

3.5 star property
Singapore hotel in Geylang with a 24-hour front desk and a restaurant

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December 2024
January 2025

Photo gallery for Aqueen Heritage Hotel Joo Chiat

Front of property
Reception
Hallway
In-room safe, desk, iron/ironing board, free WiFi
Restaurant

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
  • Breakfast available
  • Housekeeping
  • Parking included
  • 24/7 front desk
  • Air conditioning

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Deluxe Double or Twin Room

In-room safe, desk, iron/ironing board, free WiFi

Deluxe Double or Twin Room

Highlights

Air conditioning
Refrigerator
LED TV
Private bathroom
Free bottled water
Electric kettle
Coffee/tea maker
Cable channels
  • 16 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Superior Double or Twin Room

In-room safe, desk, iron/ironing board, free WiFi

Superior Double or Twin Room

Highlights

Air conditioning
Refrigerator
LED TV
Private bathroom
Free bottled water
Electric kettle
Coffee/tea maker
Cable channels
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

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About the neighborhood

Map
51 Joo Chiat Road, Singapore, 427373

What's nearby

  • Singapore National Stadium - 5 min drive - 3.7 km
  • Bugis Street Shopping District - 7 min drive - 5.4 km
  • Gardens by the Bay - 8 min drive - 7.1 km
  • East Coast Park - 8 min drive - 8.6 km
  • Marina Bay Sands Casino - 9 min drive - 7.5 km

Getting around

  • Paya Lebar Station - 12 min walk
  • JB Sentral - 58 min drive
  • Singapore Changi Airport (SIN) - 19 min drive

Restaurants

  • ‪Hajah Maimunah - ‬1 min walk
  • ‪The Original Vadai - ‬1 min walk
  • ‪Abc Original Nasi Kandar - ‬4 min walk
  • ‪Evertop Family Restaurant - ‬1 min walk
  • ‪Yi Zun Noodle - ‬1 min walk

About this property

Aqueen Heritage Hotel Joo Chiat

Hotel near Bugis Street Shopping District
At Aqueen Heritage Hotel Joo Chiat, you can look forward to dry cleaning/laundry services, a bar, and a restaurant. Guests can connect to free in-room WiFi.
You'll also find perks like:
  • Free self parking
  • Buffet breakfast (surcharge), an elevator, and a front-desk safe
  • Luggage storage, a porter/bellhop, and concierge services
  • Guest reviews speak well of the overall condition
Room features
All 70 rooms boast comforts such as laptop-compatible safes and air conditioning, in addition to perks like free WiFi and free bottled water.
Extra amenities include:
  • Bathrooms with showers and free toiletries
  • LED TVs with cable channels
  • Refrigerators, electric kettles, and daily housekeeping

Languages

Chinese (Mandarin), English, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: SGD 15 for adults and SGD 7.50 for children
  • A bar/lounge
  • A restaurant

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 4 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • LED TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: SGD 100.00 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately SGD 15 for adults and SGD 7.5 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Aqueen Heritage Hotel Joo Chiat Singapore
Aqueen Heritage Joo Chiat Singapore
Aqueen Heritage Joo Chiat
Aqueen Heritage Joo Chiat
Aqueen Heritage Hotel Joo Chiat Hotel
Aqueen Heritage Hotel Joo Chiat Singapore
Aqueen Heritage Hotel Joo Chiat Hotel Singapore

Frequently asked questions

Is Aqueen Heritage Hotel Joo Chiat pet-friendly?

No, pets are not allowed at this property.

How much is parking at Aqueen Heritage Hotel Joo Chiat?

Self parking is free at this property.

What time is check-in at Aqueen Heritage Hotel Joo Chiat?

Check-in start time: 2 PM; Check-in end time: anytime.

What time is check-out at Aqueen Heritage Hotel Joo Chiat?

Check-out is at noon.

Where is Aqueen Heritage Hotel Joo Chiat located?

Located in Geylang, this hotel is 1.2 mi (1.9 km) from Parkway Parade and 2.9 mi (4.7 km) from Bugis Street Shopping District. East Coast Park and Singapore Sports Hub are also within 3 mi (5 km). Paya Lebar Station is 12 minutes by foot and Eunos Station is 12 minutes.

Aqueen Heritage Hotel Joo Chiat Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 51 out of 134 reviews" "
Rating 8 - Good. 56 out of 134 reviews" "
Rating 6 - Okay. 21 out of 134 reviews" "
Rating 4 - Poor. 5 out of 134 reviews" "
Rating 2 - Terrible. 1 out of 134 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

8.4/10

Property conditions & facilities

Reviews

2/10 Terrible

Laura

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2019

8/10 Good

Deepak

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Business Hotel
Stayed 4 nights in Dec 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2019

10/10 Excellent

Kalwant

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Geylang Area Hotel
My most recent stay at Aqueen Heritage Hotel was very satisfying. Hotel lobby and room are clean and welcoming as always. Great shopping and eateries are close by. As usual, Mr. Hamid is very welcoming and friendly, making the stay even more pleasant.
Stayed 4 nights in Nov 2019

6/10 Okay

simyee

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Room condition
room super small compared to last time i stay, only bed almost near to to wall, only have 1 side can go up to bed. no place to open my luggage. Lighting at toilet too dark. Sound prove need to improve, can heard sound from beside room and door bang sound and person talk at walkway.
Stayed 2 nights in Oct 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2019

8/10 Good

shoban

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2019

10/10 Excellent

Nurfarhan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place but could do with some improvements
Place looks better then normal stay hotels, but could have some improvements. 1) the room I stayed (318) can't watch YouTube or netflix with the smart TV, would be nice if there's cable channels other then local channels. 2) at early morning some one tried to open my room room. Luckyly I latched the door. Think it was a staff cos mumbled about open wrong room. 3) been 3 weeks and my deposit has not been returned. Overall I'm still happy. Would return again soon.
Stayed 1 night in Aug 2019

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, property conditions & facilities
Clean property but difficult to contact them by phone for reservations due to limited opening hours. Breakfast was luke warm and limited in choice. Otherwise clean, accessible and safe.
Stayed 5 nights in Jul 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Room is clean; good staff support. Window should have the shutter opened to allow view outside.
Stayed 4 nights in Jun 2019

10/10 Excellent

Libra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value stay
Cozy hotel, staffs were friendly and nice
Stayed 1 night in Apr 2019

10/10 Excellent

Cyntia Xiuk Xuan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quality of service
Excellent room service ! All the staffs very helpful and polite! Will come back again.
Stayed 3 nights in May 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No comment. Nice neighborhood and lots of interesting plc
Stayed 1 night in May 2019

10/10 Excellent

SyedImranAhmed, Makati, Ph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I think over all my sty was satisfactory and it’s a reasonable price hotel. Amenities are also close by and ease of traveling too. Room itself was neat and clean. I would definitely consider again.
Stayed 5 nights in Apr 2019

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities
Dated and overpriced
The carpet looks to be from 60 years ago and the bathroom floor wasn't very clean. The Wi-Fi keeps dropping connection and the connections is often slow. The staff would also rarely smile or even try to acknowledge your presence. I also went in expecting that the laundry would be by weight but it was by piece... It would have cost me over 120 for a small laundry. The bed was comfortable though... Overall, it is a very dated hotel that is way overpriced.
Stayed 4 nights in Apr 2019

8/10 Good

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Affordable and comfortable
I booked Queen bed room. The room is clean and neat. Although is small room but still comfortable. TV only broadcast SG channels. Bed is soft enough for me and not too hard. Only the pillow too soft to me. Their staff are polite and helpful.
Stayed 5 nights in Mar 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place to stay
Clean room, comfortable, nice staff, safe area, about 10-15min walk from MRT station.
Stayed 1 night in Feb 2019

10/10 Excellent

Libra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and comfort room
Stayed 1 night in Feb 2019

8/10 Good

Bin shu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019

10/10 Excellent

Caitlin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2018

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Near to fabulous restaurant, shopping and transport.
Stayed 1 night in Dec 2018

6/10 Okay

Verified traveler

Clean hotel, close to food court. My room is a bit noisy.
Stayed 2 nights in Dec 2018

10/10 Excellent

Kalwant

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice boutique hotel
Great boutique hotel in Geylang Serai. Good food is plentiful in the area. Good transportation links as well. And Mr. Hamid was very welcoming. Room was compact but sufficient.
Stayed 4 nights in Oct 2018

8/10 Good

Shen

Stayed 1 night in Oct 2018