Ratings based on 969 Verified Reviews
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 6 Sep 2024
A lovely hotel that I stay in every time I visit Singapore. Very convenient location only 2 minutes to public transport - which gets you everywhere in Singapore.
by A verified traveler
Posted 18 Aug 2024
I like that the rooms were very spacious. However, it was pretty dusty, so my son kept sneezing because of his allergies. And the toilets had water flies coming out of the drain. It was pretty disgusting.
Comment from Hotel Management
28 Aug 2024 by 30 Bencoolen Management, Hotel Management
Dear Angelai,Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. We look forward to serving you again and we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.Kind Regards,30 Bencoolen Management
by A verified traveler
Posted 18 Aug 2024
Comment from Hotel Management
22 Aug 2024 by 30 Bencoolen Management, Hotel Management
Dear Gillian,Thank you for the excellent rating. We truly appreciate your support. We are also glad that you had a great stay with us and look forward to welcoming you back soon.Kind Regards,30 Bencoolen Management
by A verified traveler
Posted 31 Jul 2024
Very good
Comment from Hotel Management
6 Aug 2024 by 30 Bencoolen Management, Hotel Management
Dear Huynh,Thank you for the excellent rating. We truly appreciate your support. We are also glad that you had a great stay with us and look forward to welcoming you back soon.Kind Regards,30 Bencoolen Management
by A verified traveler
Posted 23 Jul 2024
Staff is so friendly and always available to help answer any questions.
Comment from Hotel Management
26 Jul 2024 by 30 Bencoolen Management, Hotel Management
Dear Nitin,Thank you for the excellent rating. We truly appreciate your support. We are also glad that you had a great stay with us and look forward to welcoming you back soon.Kind Regards,30 Bencoolen Management
by A verified traveler
Posted 19 Jul 2024
Very good
Comment from Hotel Management
6 Aug 2024 by 30 Bencoolen Management, Hotel Management
Dear Huynh,Thank you for the excellent rating. We truly appreciate your support. We are also glad that you had a great stay with us and look forward to welcoming you back soon.Kind Regards,30 Bencoolen Management
by A verified traveler
Posted 15 Jul 2024
Rooms spacious and good quality
Comment from Hotel Management
18 Jul 2024 by 30 Bencoolen Management, Hotel Management
Dear Carolyn,Thank you for the excellent rating. We truly appreciate your support. We are also glad that you had a great stay with us and look forward to welcoming you back soon.Kind Regards,30 Bencoolen Management
by A verified traveler from Superior
Posted 7 Jul 2024
Comment from Hotel Management
9 Jul 2024 by 30 Bencoolen Management, Hotel Management
Dear Andrew,Thank you for the excellent rating. We truly appreciate your support. We are also glad that you had a great stay with us and look forward to welcoming you back soon.Kind Regards,30 Bencoolen Management
by A verified traveler
Posted 6 Jul 2024
Good
Comment from Hotel Management
8 Jul 2024 by 30 Bencoolen Management, Hotel Management
Dear Wing Tung,Thank you for the excellent rating. We truly appreciate your support. We are also glad that you had a great stay with us and look forward to welcoming you back soon.Kind Regards,30 Bencoolen Management
by A verified traveler
Posted 5 Jul 2024
Conveniently located with two MRT stations nearby.
Comment from Hotel Management
8 Jul 2024 by 30 Bencoolen Management, Hotel Management
Dear Jun,Thank you for the excellent rating. We truly appreciate your support. We are also glad that you had a great stay with us and look forward to welcoming you back soon.Kind Regards,30 Bencoolen Management
